brooke davis
i came through on 1/22/26 at about 12:30 am. i ordered a mac and cheese, and a big bacon cheese burger meal. i’ve ordered this exact thing sooo many times. i used to love eating here and loved the burgers but i don’t see myself coming back. i live about 15 minutes away. when i got home and bit into my burger i felt it squish, which was unusual. i then looked down and saw an extremely pink patty. i split it open and saw that it was incredibly raw. i was sick to my stomach. i took a photo then threw it away. i came back up here at 2:12 pm with the photo of the burger and showed the cashier. she smiled and goes “oh no! it’s cooked. they’re supposed to be cooked medium rare. there’s nothing we can do. next time tell them to cook it longer. if you would have brought it back up here when you bought it, we would have recooked the patty but now we can’t do anything.” i felt this was extremely rude and unprofessional. a refund, a new burger, anything would have been better than that response. i submitted a ticket to the guest help line and the lady i spoke to was shocked about the customer service. if you’re going to cook your burgers “medium rare” aka raw, at least have it mentioned on the menu or notify the customers at the time of order. but i don’t think i should have to ask for my food to be cooked longer at a fast food restaurant. DO BETTER
… moreTresebabe
The food was delicious it was a great choice being that I was stopping next door for gas and they didn’t really have any hot food ready. The staff was really nice they made it hot and ready to go!
… moreSha Parker
My first time to eat at an Arby’s and I was very impressed with their breakfast. It was a last minute stop on a trip and we didn’t have other options, but I’m so glad we tried it.
… moreWilliam Kilpatrick
The employees are super nice and always pleasant. I get lunch or dinner there at least once a week when I am in the area.
… moreNathan Pierce
Good clean place to get tasty food. Friendly staff, easy to get to from 59 and get a large RV in and out of. They use Marzetti dressing with their salads which is a nice step up in quality and flavor. Bathrooms in the adjoining Loves truck stop are clean and well maintained.
… moreDkce
All ice. No pop. Everything was pre-made and under the light. Lady asked so many promo questions.
… moreMichael Robichaux
This is inside the Love’s truck stop and ran by the store. This is one of the better run stores as the meat is warm and food is great. Some may get put off by the constant announcements from the truck stop however.
… moreNurken Bektursunov
I wanted to have breakfast but I do not eat pork so I asked to add a fried egg in the burger and my request was accomplished. Thanks a lot to the people who work here.
… moreMichael Williams
Maybe the last fast food place ,that is fast and tastes like food.
Located at the Loves on interstate 59 and 26.
… moreSimple Man
Probably the best smokehouse brisket sandwich I’ve ever had from Arby’s. It was super hot and fresh and so juicy! They were also pretty fast considering it was around lunch and the sandwich being so fresh. Great stop for a hungry traveler.
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