Brianna Gentile
We have been coming to this restaurant regularly for both date nights and special occasions over the past two years – it has always been our go-to spot for celebrations. Unfortunately, after our experience on Valentine’s Day, we will not be returning.
We ordered the halibut special, the same dish the table next to us had. When their plate arrived, they complained it was dry and overcooked. Our waitress told them to cut into it more, but they still stated it was dry and chose to keep it. When my dish arrived about 10 minutes later, it was also extremely dry and overcooked, so I sent it back.
About 15 minutes later, the dish returned. When I cut into it, the fish was tough and completely raw inside – ice cold to the touch. When I informed the waitress and suggested the chef should see it, she took the plate without saying a word and walked away visibly annoyed. There was no apology, explanation, or follow-up.
At that point, my boyfriend had almost finished his meal. About 10-15 minutes later, she returned to offer him a box for his food and ask if I wanted something else. However, no menu had been offered when my dish was removed, and at that point, we didn’t want to wait any longer. We had planned to order dessert, but due to the situation and lack of service, we asked for the check instead.
Before leaving, we asked to speak with a manager. After waiting about 10 minutes, another staff member approached us – someone we had seen waiting tables throughout the evening – but she did not clarify her role. While apologizing, she repeatedly stated that no one in her section had issues with the fish, which was irrelevant and contradicted what we personally witnessed and what occurred at the table next to us. She continued to minimize the situation by attributing it to holiday busyness and saying “mistakes happen.”
We made it clear this was not about a refund or compensation, and we declined the $50 credit offered for a future visit. Serving raw fish is unacceptable, but even more disappointing was the lack of accountability, communication, and genuine concern. After this experience, we will not be returning – not because we had to send back the same dish twice, but due to the poor handling, lack of professionalism, and feeling dismissed as loyal customers.
… moreMd Abdullah
La Collina is an absolute gem! From the moment we walked in, the warm ambiance and attentive service made us feel welcome. The pasta was perfectly cooked, rich in flavor, and beautifully presented. Every dish tasted authentic and fresh. The staff was knowledgeable and offered excellent wine recommendations. It’s the perfect spot for a romantic dinner or special celebration. Highly recommended!
… moreShae Kelly
Our second time here — both have been amazing!! Servers are so kind and quick, and the food comes out surprisingly fast. I’ve had the parm and the cacio e Pepe, my party has had the veal twice. Incredible flavors and good portion sizes. The wine I had this time was incredible. Tried tiramisu for the first time and fell in love. Always a very quiet environment, but very peaceful.
… moremdfahim hasan
La Collina is an absolute delight! From the moment we walked in, the ambiance set the perfect tone for a cozy, yet elegant evening. The staff is attentive and knowledgeable, and the food… oh, the food! The pasta was cooked to perfection, and the wine selection complemented every dish beautifully. Highly recommend the tiramisu for dessert—it’s the best I’ve had in a long time!
… moreNA Nasir Mahmud
Dining at La Collina was a fantastic experience. The restaurant has a cozy yet elegant feel that immediately makes you comfortable. The menu offers great variety, and everything we ordered was cooked perfectly and beautifully presented. The staff were professional, welcoming, and happy to help with recommendations. It’s refreshing to find a place that combines excellent food, quality service, and a pleasant atmosphere so well. La Collina is definitely a restaurant I would recommend to anyone looking for a memorable meal.
… moreMD nahid Rana
La Collina is an absolute gem! The food is fresh, flavorful, and beautifully presented. The pasta dishes are perfectly cooked, and the desserts are amazing. The staff is friendly and attentive, making the whole experience even better. Highly recommended!
… moreSteph Bilovsky
Such a beautiful place.The ambiance is amazing.The waiter was fantastic and the food was incredible , popped in for lunch with my daughter was way more of a treatment than we expected.
… moreVaggo Ronjon
Outstanding food and service. From the moment we walked in, everything felt warm and inviting. The menu is thoughtfully curated, and every dish we tried was delicious. The wine recommendations were spot-on, and the service was attentive without being overbearing. La Collina is easily one of my favorite Italian restaurants.
… moreAbdullah
La Collina is an absolute gem! From the warm welcome at the door to the beautifully presented dishes, everything was perfect. The pasta tasted homemade and the flavors were authentic and rich. The atmosphere is cozy yet elegant — perfect for a romantic dinner or special celebration. Highly recommend!
… moreN
Great experience. Our waiter Manuel was awesome, very polite and making jokes the whole night. We got a seat with a view of 76 and Manayunk, it was fantastic. Our meals were great and the dessert was amazing. I was nervous about the valet because my car is really low, but it was no issue. You pull into the lot yourself and the valet runs a smooth, quick system. Bar room is a really cool vibe too. For 2 people with 2 apps, salads, dinners, desserts, coffees, and drinks, it was only a $152 bill, not including tip. I’ve seen people call this place overpriced, but I think the prices were on par for the experience we had. Overall awesome experience, will definitely be back again.
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