

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Denton,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Address and Contact Information
Address: 2822 W University Dr, Denton, TX 76201
Phone: (817) 997-4278
Website: https://restaurants.elpolloloco.com/tx/denton/2822-w-university-dr?utm_source=gmb&utm_medium=yext
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Related Web Results
2822 W University Dr, Denton, TX – El Pollo Loco Stores
Fire-Grilled Chicken & More – El Pollo Loco Menu
El Pollo Loco | Denton TX – Facebook
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Reviews
The food came out very fast and was very fresh. The chicken was hot, flavorful, and the rice was not mushy. The only complaint I had was that when they added the beans to my nachos, they did not drain the juice so it made my nachos super soggy. Other then that, the meal was enjoyable!
I returned to the store drive thru and explained my order. The on duty manager, immediately recognized the error and corrected it on the spot. She explained to me how the error was made, which I understood- we all make mistakes and sometimes the hardest part is admitting it. She was super kind and made me a fresh bowl and chips.
I’m super happy that my first Denton fast food meal was made right. I chose el Pollo Loco because they are all over Cali and always serve great food, and of course the service.
To management below, thank you for responding and willing to rectify the matter, but the on-site store manager took care of it.
***disclaimer – I didn’t have time to post an after pic, bc I had to eat the meal in the car, but it was made right
I just left the el pollo loco store on University in Denton and my order is wrong. Kenya was the employee who took my order and payment. When I pulled to the window, she asked me if I wanted the puck sauce and I said no, I’m allergic to tomatoes and it sauces. I heard her tell the person making the bowl he had to make it over because I was allergic. I drive back to the office to enjoy a sit down lunch and couldn’t.
I immediately called the store and got an automated voice, pressed option 4 to speak with the store and it goes to a busy sound and then hangs up. I called six times- same out come.
Now I have to go back to this location to get the meal done right. I’m really upset because it’s a hassle to not only deal with campus parking, university traffic, but now I will not get my last break because of this mistake.
3 stars because Kenya was nice and she did tell him/her to make the bowl without pico, and the sweet rasberry tea was really good
Be prepared for traffic in all directions; it’s hard to get in and out during lunch hours — 11am-2pm