

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2961 Breckenridge Ln, Louisville, KY 40220
Phone: (502) 451-8169
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Inside, the dining area has plenty of seating, and while the majority of tables are kept clean, I did notice that some were left dirty during my visit. It’s a very busy location, so I understand it can be challenging for the crew to stay ahead of the rush, but a little more attention to cleanliness would improve the overall experience. Food was hot, fresh, and served just as expected from McDonald’s standards. Overall, this location provides the classic McDonald’s menu with quick and convenient service, especially if you are on the go.
I have not frequented this McDonald’s much, but have not had a single positive experience in any visit I’ve had. They recently remodeled, so we decided to give them another shot and to see the new building. We ordered a mobile order for breakfast through the app and went through the drive thru line to get it. After waiting for 15+ minutes to get to the window they hastily threw us a bag that was the wrong order. We drove up to the next window to get them to correct it and it turns out they ‘lost’ our order and had to remake it on the spot.
Against my better judgement, I went there again for dinner in the spirit of giving second chances. There were wet floor cones in front of the register where you order and the girl was on her phone and of course acted like she didn’t want to be there. After about 15 minutes of waiting on my food (it wasn’t very busy inside) an off the clock employee noticed I hadn’t gotten my food yet and went back there on his break to check on my order (this employee was the only positive in this experience). He told me they gave my food away to someone else which is the second time in one day this has happened. After remaking my meal 20+ minutes into this, they gave me my meal without a drink. I told them I had a drink and he said they are going to get it. After biting Into my sandwich I noticed the meat was undercooked to a level you wouldn’t expect from a fast food meal. After finishing my meal, I still didn’t get a drink and decided I was ready to leave without it.
This McDonald’s has a serious work flow problem. When you give away orders you rush to make them up. And when you rush to make them up enough times, you cut corners and will get someone sick.
I would seriously consider my options before going to this McDonald’s. It’s better to be safe than to get a quick meal.