Chick-fil-A

  4.3 – 1,844 reviews   • Fast food restaurant

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Welcome to your Whitestown Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 46075

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chick-fil-a.com

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Reviews

USA Food Critic
I must say that this Chick-fil-A was quite good and satisfactory. The food arrived fresh, neither warm nor cold. It was genuinely fresh; in most places, it would be served warm, but taking a bite of the sandwich or chicken clearly shows the difference. The same applies to the fries, so I commend you for that. I hope you maintain this standard. I would love for the chicken sandwich to have a crunchier texture, similar to the chicken strips. On the downside, I had to wait about 2 minutes before a staff member took my order. I noticed Tommy delivering food to another customer before he came to take my order. He was very friendly and adhered to Chick-fil-A standards. He got my drink right after placing my order and made sure to ask if I needed any additional condiments. I just wish that the staff members who weren’t busy would have come over to take my order, as that would have sped up the process. Considering how busy they were, they weren’t overly crowded. The drive-thru flow was decent, and it definitely wasn’t during their rush hour. The total time from when I walked in to when I received my order was 6 minutes and 34 seconds. I assume this is because they prioritize serving fresh products. As long as the food remains fresh, the wait time is definitely acceptable. Out of all the other places I’ve visited around Whitestown, this one is certainly fresh. I would rate this establishment a 3.9-star rating overall, including the service.
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Chris F
Don’t let the long drive-thru lines fool you. This location has very fast service. My only issue is quality control (see pic). Need to do a much better job of making sure the nuggets are full nuggets and not scraps.
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Athena DeNio
Needed Chick Fil A fries and a Coke. Was a little apprehensive with the long line in the drive thru but it moved surprisingly fast. I like how they bring your order to your car. Chick Fil A does a great job with their drive-thrus. This location is by far the best.
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Thomas Arnold
Don’t order the “chicken” wrap. It’s actually a lettuce wrap with a few chicken scraps. So much lettuce it’s clearly intentional.
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Jojo Cole
I’d honestly give this location five stars about a month ago, but recently there’s been a lot of mistakes with my orders. I actually come here several times a week and 2 out of the 3 times, something is wrong! Last night for example, my three piece tenders…missing. The day before…none of the sauces I requested. The time before…my drink was wrong. Or they forget straws. It makes me so sad because this Chick Fil A was my go-to. Old trusty…now I gotta sit in line and check my bags, wave a worker down…we won’t even talk about the time the girl gave the car in front of me my order. After they checked the bags they waved the girl down she took the bags, that someone else touched who knows what and walked them out to me. I asked her…did you give someone else my food and then just give it to me? She looked me in the eye and said NO. Ma’am, I saw you. Le sigh. Not sure what has happened here but I hate it.
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Wendy Price
The customer service here is the worst in town. They say Potbelly is bad. Wait till you come to our Chick-fil-A. It’s embarrassing. The staff seem constantly incompetent, losing orders consistently.
Most of the staff is under age, and they act like it, ignoring customers, looking at their cell phones, laughing and talking and play hitting I get that they’re kids, but this is a job. Management Just stands there they are no help whatsoever.
If I have to hear like oh my God, it’s Saturday! again while waiting for people‘s food in this restaurant while they’re not working or getting anybody’s food put together I’m gonna ring the fire alarm. maybe then I’ll get faster service then.
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Tabitha Scranton
Always a great experience with chick fil a. Customer service is unmatched for a fast food chain.
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Tysha Ahmad
Always great service! Order always correct! I stopped eating fast food because either the service was horrible or I didn’t get what I asked for, but not here! Thank you for being top notch!!!
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Ryan Johnson
Placed my order in the app and used the drive-thru for pick up. The staff was friendly and polite as always in spite of the downpour. Unfortunately, execution in the kitchen didn’t hit the mark on this order.

The receipt and sticker on the sandwich accurately reflected my order. However, they didn’t interpret it correctly, and I received the opposite of what I ordered, adding only the items which were requested to be removed (w/ ColbyJack and w/o tomato / pickle).

Given the rain and very long drive-through line, I didn’t return to the store to have the error corrected.
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James
Chick-fil-A has truly won my heart with its exceptional food, impeccable service, and inviting atmosphere. From the moment I step in, the warm and friendly staff make me feel like a valued guest. Their dedication to ensuring a delightful experience is evident in every interaction.

The food at Chick-fil-A is nothing short of amazing. Whether it’s their signature crispy chicken sandwich, tender nuggets, or flavorful salads, each bite is a burst of flavor and quality. The ingredients are always fresh, and the attention to detail in preparation is evident. Not to mention, the variety of sauces adds a delightful twist to every meal.

The service here is truly a standout. The staff is attentive, efficient, and always ready with a smile. They go above and beyond to accommodate special requests and ensure that orders are accurate and timely. It’s clear that they genuinely care about making each visit memorable.

As for the atmosphere, Chick-fil-A strikes the perfect balance between cozy and lively. Whether I’m enjoying a meal inside the restaurant or in their outdoor seating area, the clean and well-maintained space creates a welcoming ambiance. It’s a place where I can relax, savor my food, and even catch up on work if needed.

In conclusion, Chick-fil-A has captured my heart with its delectable food, top-notch service, and inviting atmosphere. It’s a place where I consistently experience exceptional dining moments. Without a doubt, I wholeheartedly recommend Chick-fil-A to anyone seeking a remarkable fast-food experience that goes above and beyond.
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