

Welcome to Andy’s Frozen Custard, your go-to restaurant for the best frozen custard near me! If you’re craving ice cream near me or serching best soft serve near me, look no further! Andy’s in Round Rock serves up rich, creamy frozen desserts made fresh hourly. From decadent sundaes and creamy shakes and malts, to our signature concretes, there’s something for everyone on Andy’s menu. Whether you’re looking for sweet desserts ideas after dinner, or a family friendly dessert destination, Andy’s in 78664 has you covered. Our convenient drive thru dessert option makes it easy to satisfy your cravings anytime. Planning a romantic evening? Andy’s is perfect for date night dessert ideas. Don’t miss out on some of the best frozen dessert in town.
Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).
Address and Contact Information
Address: 1700 E Palm Valley Blvd #800, Round Rock, TX 78664
Phone: (512) 687-2786
Website: https://locations.eatandys.com/ll/US/TX/Round-Rock/1700-E-Palm-Valley-Blvd*-Ste-800
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Round Rock, TX – Andy’s Frozen Custard Store Locator
Round Rock – Andy’s Frozen Custard Store Locator
Full Menu | Andy’s Frozen Custard
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Reviews
My pumpkin pie concrete wasn’t mixed very well.. the pumpkin was mostly up top, nothing to look forward to about halfway..
On two separate drive-through visits to this Round Rock location, I was handed cups with an excessive amount of custard smeared all over the outside. Not a small drip — the sides were coated enough that I immediately had to wipe my hands, and the cups continued to drip as soon as they were handed to me. The amount on the outside was so blatantly obvious that it’s hard to understand how staff found it acceptable to hand to a customer. After it happened twice, it’s difficult not to question whether it was intentional.
The custard itself was also extremely milky and runny, more melted than frozen.
This location hasn’t reflected the quality and consistency I expect from Andy’s.
First the girl tried to give me someone else’s order then I corrected her then she hands me my order only for me to get home and find out only half of my order was correct. Then I tried calling twice and twice and the local number rang and rang and then says mailbox full. Then tried calling customer support only to get a recording saying to call back Monday. I get it’s kids running the place but there were lot of workers only and they messed up the order twice. Now I am at home with an upset child and it is late. So frustrating and disappointing. Not to mention the girl at window even said there are too many orders here and she had this enormous amount of hair big, long, fluffy with no hair net, falling all over. Overall worst experience I have ever had there.see picture- does that look like chocolate ice cream( what was ordered)?!
When I got to the window, the man there told me, “We do have brownies. I don’t know why he told you that. He’s not very good at his job.” That response was extremely unprofessional and uncomfortable to hear as a customer.
When I asked if I could change my order, I was told they already had the order and it could not be changed. While I understand policies, the situation itself was frustrating and disappointing, especially since the issue was caused by miscommunication between staff.