
Long-running local Italian chain serving pizza, pasta & classic entrees in a relaxed setting.
Hours
| Friday | 11 AM–9:30 PM |
| Saturday | 11 AM–9:30 PM |
| Sunday | 11:30 AM–9 PM |
| Monday | Closed |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
Address and Contact Information
Address: 3607 Groometown Rd, Greensboro, NC 27407
Phone: (336) 316-1111
Website: https://www.elizabethpizzagroometown.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
It’s slightly better than Olive Garden but not by much. I’ve have had great chicken parmigiana. This one was mediocre, unremarkable… The soup of the day was salty, and it tasted like marinara sauce.
The restaurant has a nice interior, very spacious and has a reserved vibe to it.
I recommend Elizabeth’s Pizza for those who love comfort food.
Nothing really intrigues me to come back for another try.
We haven’t visited this location in about 5 years. We decided to try their pizza again – big mistake. The pizza itself was decent and the crust had a nice texture. However, I could smell cologne on the pizza box and even worse, IN THE PIZZA! I thought perhaps it was just on the box and was from waitstaff or a cashier handling it (they shouldn’t be wearing scents though). I gagged as cologne penetrated my taste buds on the very first bite! It lingered in my mouth for a while, and I almost got sick. My family tasted it too. No one in my home wears perfume/cologne/scented products so it wasn’t anything in my house.
I decided to call and tell them about what happened, I wasn’t asking for a refund or anything, I just wanted them to know and also ask how this happened. If I ran a restaurant I would want to know that people preparing the food I serve are contaminating the food with fragrances.
The girl who answered the phone seemed concerned when I told her what happened and she put me on hold to speak to a manager after I had asked to speak to one. I assume the girl told the manager person what happened because I had to hold for a few minutes but when he came to the phone he just said “HELLO?”. He didn’t sound friendly at all, he almost sounded annoyed right away. I told him what happened and he had zero concern. He just said “Bring the pizza in and you can get another one”. I said, nicely, “we are grossed out by this, we don’t want another one”. (I mean why on earth would I want another one when he didn’t acknowledge there was any issue therefore this problem will still continue)… Anyway, he said I could get a refund if I bring it in. I don’t mind bringing it in but it was the large carryout special deal price so it wasn’t like I spent a ton of money, it’s pretty inconvenient for me to drive out of my way back over there to get this $13 or $14 back. I could tell in his tone and his lack of acknowledging the issue that he probably didn’t believe me. I asked him how this could have happened (because I know most dining establishments forbid fragrances to be worn by the staff). He just casually said “oh maybe it was some soap left on the hands”, which I told him it was definitely not!
He didn’t apologize or anything. No “I’m so sorry” or “Let me find out what happened and ask my staff” or “I’m going to look into this so it doesn’t happen again”… you know, usual responses from a business that has integrity and cares about its customers!
We will not be returning, it’s sad too because the pizza otherwise seemed like it would have been good. That cologne pizza will forever be embedded into my memory when I think of Elizabeth’s on Groomtown Rd. I gave them one extra star since the order was prepared on time and the pizza itself actually looked great, such a shame! If one of their staff responds to this review just know no one will do anything about it, they had their chance to make it right.
The restaurant is open for dine-in service, and the staff wore gloves and face masks while interacting with us. We didn’t have to wait before being seated. The food portions are generous. I’ll definitely return to this restaurant for some hot garlic knots and a good meal.