Kristina Bolden
Just brought home my food. The shells where hard to eat i payed for extra steak and only got 4 little squares. No meat on the crunch wraps and we got 4 of them and no tomatoes. We waited 20 mins in line. I will never eat there again. And I love taco bell but not this one.
… moreKayleigh McDonald
Do not go to this taco bell I waited an hour in line before I just decided to leave . Other cars in line also left before getting their food. I could have ate at a sit down restaurant and got got my food fast than this . If this is an understaffed issue just close the damn place while there is no workers. this is pathetic . honestly i’m done with taco bell for good after this.
… moreR D
STOP USING Ai!!!!!
Only been here a few times for lunch my food was always fine despite all these negative reviews. My main thing is they us Ai for the drive thru and I hope by leaving a review they will get rid of Ai as it is taking away a position.
… moreFat Daddy
I stopped into this location on Thursday night, 2/19/2026, and the staff was so friendly and professional. The three ladies I spoke to at the front counter were all so very pleasant and accommodating. Thanks!
… moreTammy
This is for the lady named Dana.. You should be ashamed of yourself, the way to talked to those kids/ your coworkers. The way you talk and yell at them is disgusting. You need to be fired. Maybe you have a miserable life and that why you are so cruel. Leave your ego at the door and do better lady. Smfh
… moreAustin Gilleland
I come thru drive thru at 3:20 am knowing they close at 4:00 am. They don’t say nothing in drive thru intercom I drive to side of building and they come to window saying they have no food. What kind of fast food don’t have food 40 min b4 they close? Why even stay open till 4:00 am? They should be ashamed! No business for them I take my orders elsewhere! This should be addressed immediately! I just go to cookout! They should be terminated immediately! This is sad what has Gainesville turned into lazy workers now we have no tacos in Gainesville!
… moreKayla Vickery
We went the other night around 2am. Drive thru says it closes at 4. There were two cars in front of us and it wasn’t a terribly long wait to get to the window. Asked for no lettuce on the hard shell tacos, cheese only. Guy at the window even confirmed it once we got to the window. Cheese only. Got our food and they walked off without our drinks. We waited for 5-8 minutes for someone to come back to the window just to make our drinks. And they knew why we were waiting because he didn’t even say anything about it, just made the drinks and then handed them to us, not asking if there was anything wrong with the order. Then walked off again. $30 for the hard shell taco to be wasted because it had lettuce on it. Then, the drinks were nothing but syrup. Such a shame the people working there don’t care about anything it seems.
… moreSahil Patel
I told them make it well done, but they always mess up my cheeses quesadillas, the whole crew is not serious just talking with each other and playing around. After 6-7 orders I file this review. Totally unsatisfactory. Plus we don’t have any near by Taco Bell. So guys go to any other restaurant to avoid this Taco Bell.
… moreKB
Currently writing this while sitting in the drive thru waiting for my order. Already been waiting 20 minutes after ordering. AI is taking orders and they still can’t find a way to get food out in a reasonable amount of time.
… moreKevin Bryant
They have this stupid automated thing that takes orders. I ordered 2 meals for me and my daughter. Get to the window, some crazy lady in the back screams “they only ordered one, it’s too late now” literally wouldn’t take my order. I drove off. Never again. Worst experience at a Taco Bell ever, and that’s saying something.
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