Arthur Serna
Wife and I went to mcdonald’s December 11th 2025 after leaving Walmart Grabbed the Bigmac meal and the 2 cheeseburger meal both Medium the fries were cold and hard with some soggy ones in the mix my drink a Sprite when handed to me she called it a water which I replied I ordered a Sprite she looked at it and says it is with a few ice cubes floating on top well the drink was warmer then the fries and was watered down, when I called to complain with the number posted on its website it went straight to voicemail and said to leave a message spent $20.76 on crap food just because we wanted a quick meal NEVER AGAIN next time we will make the drive down 37 and get Steak N Shake always fresh and always HOT now I see why this location on 131st in Fishers only has a 3 star rating. The buns were old and cracked ended up cooking dinner anyways and threw food away gotta Love McDonald’s standards.
… moreMackenzie Davis
Went to this location last night with my two kids and fiancé and ate our food in the car. About 30 minutes later my two kids started complaining about feeling sick and their belly’s hurting. By the end of the night both my kids were throwing up including my fiancé, fast forward to early morning, I’m now throwing up. My fiancé said when he went inside it appeared VERY dirty. Definitely will not be eating here again as we’re all very sick now.
… moreBrian Tohill
Horrible meal and experience. Sandwich felt like it was sitting under the heating lamp and not made fresh. Fries were barely warm. Lobby and tables were dirty. I actually had to clean one off to sit and eat what I could. Lobby floor was exceptionally slick. Almost like they used a kitchen mop laced in grease to mop the lobby. Big safety issue
… moreCarly Shay
Called at 9a this morning because I saw this location was hiring.? A Women answered , & hung up after I asked what hours they were looking for. She also decided to leave the line on so I couldn’t call back. Could’ve told me simply no?. But based off all the fabulous reviews yall got it handled!
… moreT N
I am not a person who eats at McDonald’s, but on Thanksgiving day, there was limited places for us to choose from and so with help from another adult family member, I placed an order through the McDonalds app everything process went through as it should. I got the notification everything was ready for pick up. I arrive at the location just to be told they are closing within 10 minutes and they cannot fulfill my order because they’re not doing lunch and my entire order was lunch items so then I asked them. Why did everything go through verify take my payment so if you’re not able to give me my food items I’m going to need a refund. and they said they cannot give me a refund so I had to call the police and explain things I still ended up leaving without the food nor any refund back to me as they tell me in the cops that I have to call the specific number for which I have been calling ever since to get my refund and only getting disrespected the runaround and even disrespected by the Manager awhile on call with Dispatch regarding this matter, the manager Esteban is speaking disrespectful in Spanish about me and my son But what he doesn’t know I’m fluent in Spanish and I did hear and understand what they were saying. I just didn’t say anything stayed on the call with the dispatch until the police arrive but again I have not yet received a refund nor the food that they charged me for. I’ve been calling since corporate office, not the store and now I am being harassed by a female manager name Tamika, who continuously calls my phone being disrespectful and rude. and refusing again to give me my refund, she tells me that at this point I’m harassing, but I’ve never been back to the restaurant. We called their store once I’ve only been calling corporate trying to get my refund. She makes false statements when she’s the one calling my phone continuously even leaving one voicemail today for me to call them back, but I did not. I didn’t bother to answer her call until after she had already called 3 to 4 times back to back. She was downright very nasty. He denied me the refund. Tell me I was barred from the McDonald’s as if I’ve done something wrong. I don’t care I could show my bank statements and things I don’t eat at McDonald’s disgusting food. I simply went there because the options were limited for Thanksgiving day before everything closed so if you visit the store, make sure you get your receipt. Make sure you get your food. If not, call the police. I’ll file a report. Do whatever you gotta do to get your money back and also I recommend you reporting in communication with any other managers, they’re dishonest their thieves and they were harass you but turn things and say that the customers harassing them, but they can’t play that with me because I recorded everything from the start of all these issues so I hope I see this message and know that I am still waiting on my refund and I fully expect to get my refund and you don’t need to worry about borrowing me I’m not a confrontational person, but I don’t have any intentions in visiting any McDonald’s the most disgusting restaurant if I don’t have my money in a week, I will be calling back the police. I’ve been more than patient with cooperate waiting to get my refund but still to this day I have not gotten it I will give it another week if I don’t have it I’m going to follow a police report again. This is theft if you go to any establishment and you purchase food or go to buy something you expect to get the merchandise and if they cannot produce it then I need to give you a refund, but this has not been the case with my experience. I placed the order through the McDonald’s app, and it was not given any of my food nor a refund. stay away from the Manager, Esteban and Tamika. They are very dishonest people and very rude.
… moreBrit
Horrible customer service. The crew member by the name of AILEEN was extremely rude and unprofessional. She slammed the drive-thru window shut in my face, and when she realized I didn’t pull forward, she proceeded to curse and argue with me. Completely unacceptable behavior. VERY IGNORANT AND DISGUSTING BEHAVIOR she clearly doesn’t enjoy her job or like herself. She was annoyed the entire time and made the experience very uncomfortable. Management seriously needs to address this soon because this isn’t the first time her attitude stinks every time!
… moreForest CHE
Walk in, say hello several times, and wait for about 15 minutes. Nobody come out to ask what I want to order. That is terrible.
… moreAddison Holtsclaw
so hear this. We walk in order our food on the screen and take our number and sit down. And then we get our order and don’t receive our large fire that we ordered. So when the lady came out to talk to us, I informed her that we did not receive our five and she took my receipt 10 minutes later. I still did not receive my fry so I went up to the counter. The manager demanded my receipt as I tried to explain that one of her workers had already taken it, then proceeded to make her workers dig through the trash to find this receipt and eventually after looking at cameras and re-printing my receipt several times gave me my fry.
… moreAdrian Manuel
I went to this mcdonalds after I got off of work. I like mcdonalds, this was the worst experience I’ve ever had in a mcdonalds restaurant. The drive thru line is backed up so we switched the order online so I could walk in and pick up my order. There were at least 4 other families ahead of me, in the kitchen people are running around, laughing, playing like adults at a playground not a place of business. One customer got so angry he stepped back in the kitchen and asked them to stop playing. This is a bad look for mcdonalds, I always patronize this location, but maybe I can spend my money elsewhere until you get your mind into your business. The easiest way to show your displeasure with mediocre service is to stop supporting such behavior and the best way to communicate your displeasure with below average service is to stop spending your money there. A Whopper sounds pretty tasty to me, let me go check them out.
… moreMera
This was supposed to be a fun day until McDonalds ruined it. First, I came in to see nothing but a true mess. It was so dirty there I didn’t even know where to sit. Then the staff were really rude and impatient. Lastly, the food was disgusting. I don’t know why this place even exists.
… more