lillie Braswell
I visited McDonald’s on Sunset in Rocky Mount cashier named Donyell she did an awesome job waiting on me and my mother. We dine in to eat and she came in the lobby to check on everyone that was dining in. I don’t see this alot at McDonald’s. Great job Donyell keep doing what you’re doing
… moreJurusha Evans
The McDonald’s should be closed down; it is the worst. I waited 20 minutes and got the wrong food, which was cold anyway. The manager, an older black lady with straight hair, looked lost and had no idea what she was doing. I took my food back inside and told her that i had received the wrong order, and she said Oh, that’s someone else, this is yours and then walked away. Once again, thank you. It was the wrong order. I just took the food and walked out. The fries and sandwiches were cold. They did not toast or warm the buns. $25 in the garbage, and that is where it belonged. Horrible, just horrible.
… moreInez Tardiff
Employees are the best. Food keeps shrinking. Except the buns. Pictured below is a 2025 burger and a 1968 burger.
… moreElizabeth E
Ms Donyelle was amazing! She made us feel so special. She is so friendly, they were brewing coffee so she brought me fresh coffee to our table and she waited outside w my elderly father while I got the car and pulled up by the door to pick him up. Thank you, Donyelle!!
… moreKeith Rutledge
Hello I usually don’t leave reviews but this one I had to I get to this McDonald’s at 5:38 a.m. There supposed to open at 5:30 a.m
I’ll pull up to the window at 5:40 a.m. the young lady walks right by the window and see me at the drive-thru window and was not answering on the kiosk she walks right past she doesn’t even come to say anything, I hit the horn you know just in case she didn’t see this big black truck outside the window and I had to move up to the other window and get her attention and she said there not open until 6:00 a.m. I stated to her that I was here yesterday to get coffee at 5:30 and you was the one that waited on me, she said well sometimes we open up at 5:30 a.m. and at 6:00 a.m. I said that’s not consistent nor professional. I asked for the manager and she said she said well one of the the griddles are out, I said okay I said fine I’m the only one here nobody else is here no other customer are in line I’m the only one here so I don’t understand I just chalk it up as unprofessional and when you put people that shouldn’t be in charge, in charge this is what you get. Just Terrible customer service, so I’m guessing they just open up whenever they want to.
… moreOlga Abrams
Donyell greeted me with a smile and later asked me if everything was alright. She just has a sweet personality.
… moreJames Taylor
Had the Grimace birthday meal. Mostly did it for the shake. I was surprised that there was a berry flavor. I realistically thinking that there was only a purple food coloring, that being said I still needed a stronger flavor. If you make something a feature, you need it to be more prominent. The Big Mac and the fries were basic. Service was ok.
… moreJoshua Freeman
This used to be the best McDonald’s in the city, but the service and food I’ve received as of late has been abhorrently underwhelming. I keep my orders simple for the sake of efficacy, but even thay hasn’t spared me from receiving incorrect items. Hopefully things improve for this establishment, but they’ve plummeted in terms of quality.
… moreEbony Edwards
Veronica is “that” customer service you want. She gives you a personal experience. People see more than you think, this review is because I saw her service inside the store and outside with guests… Veronica you are awesome
… moreDanielle Henley
We were a school field trip group with 42 people; so we called ahead to let them know and prepare for us to arrive at dinner time. They were amazing! They were fast to take care of our orders and to make sure all students had their meals and were satisfied. I was so impressed with their customer service and how quickly we were able to eat and move on with our trip. Definitely a great road trip stop!
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