


McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Let’s start off eith saying ive worked at a mcdonalds, and I now work at portillos and I understand being very busy, and missing items and tipically im very calm and not petty or anything about going to corporate, going to surveys all of that, I dont care about the buy 1 get 1 sandwich. But let me tell you ive never experienced this at any mcdonalds or drive thru every. I understand being busy and rushing, I get it. But from the moment my order was taken, it took 3 minutes for them to acknowledge me( yes i timed it). Then when they asked for my number I said it they said okay I saw it didnt apply, I told them they were like okay and I said it again and they were like okay, noticing the exact same issue. So I was like whatever i pull forward, and I let the lady k ow I dont think my perks were applied she didnt care she didnt ask for my perks grabbed my payment sent me on my way, and I was like okay…. so Ill just speak to a manager, I told the window team member my issue she was like oop its your problem your fault, you were supposed to do it before, when the other 2 tms on cod 2 and your cash women wouldn’t do anything about. And so I asked for a manager she she said the manager cannot help you will not help you and is too busy. And I was like thats not how this works, youre manager can fix this, and I know they can cause I watched my manager fix this kind of issue when I worked every single time there’s a mischarged car, or a incorrectly wrong up item. So it was a complete lie and your team members treated me with absotuely no respect. I will not be returning. Then your manager said that it’ll be this long hassle to be refunded and I didnt appreoate it because I know its not that hard. And if it id okay… but you shouldn’t tell your guest that it’ll be extremely difficult FOR YOU to do the refund, making me feel like I am not a valued guest. And I found the entire establishment unprofessional and un justified for how they treated me. And I am not one to ever complain, if my burger was made wrong I eat it I dont care. But this this was extremely unacceptable
My first sip Carmel. After that straight regular coffee. I got to the counter to the TRUTH she wanted to argue. Then finally she gave me a quarter cup of Carmel. I poured it in my cup, tasted like Carmel coffee…who is the liar? Sho ain’t me lol
Furniture is falling apart.
Food quality is not consistent.
Even the ketchup that dispenses has got a weird texture.
At least service is still decent as far as McDonald’s brand is concerned.