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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
Address and Contact Information
Address: 2775 Eaton Rapids Rd, Lansing, MI 48911
Phone: (517) 393-0100
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
John Clark
I ordered off the mobile app and my order was not correct I ordered one sausage biscuit meal … The hash brown was cold plus two additional sausage biscuits with spicy pepper sauce and those sandwiches were also cold… definitely won’t go back to this location based on how busy they were my food should not have been cold….
… moreKane V.
Again and again this place is a disappointment.
If I order a 4 piece chicken nuggets value meal I expected 4 piece not freaking 3 because someone can’t count or got hungry while they are packing my food.
4 freaking PIECE and you guys can’t even get that count right?? Seriously? The BOX even have a number 4 right on it.
Whoever owns this establishment really need to figure out who they are hiring for their leadership role and if those folks are the right choice. Leadership needs learn to hold themselves accountable to lead the right folks that care and right folks to have the right team. Owners also need to take all these reviews serious and act.
Even though its a fast food restaurant they need to hold themselves to a standard, shows that they care and what they do also matters.
Everytime I come to this freaking place there’s always something simple that they can’t get it right.
Never have I been this upset writing a review.
11-21-2025 around 2:50-3:pm.
… moreIf I order a 4 piece chicken nuggets value meal I expected 4 piece not freaking 3 because someone can’t count or got hungry while they are packing my food.
4 freaking PIECE and you guys can’t even get that count right?? Seriously? The BOX even have a number 4 right on it.
Whoever owns this establishment really need to figure out who they are hiring for their leadership role and if those folks are the right choice. Leadership needs learn to hold themselves accountable to lead the right folks that care and right folks to have the right team. Owners also need to take all these reviews serious and act.
Even though its a fast food restaurant they need to hold themselves to a standard, shows that they care and what they do also matters.
Everytime I come to this freaking place there’s always something simple that they can’t get it right.
Never have I been this upset writing a review.
11-21-2025 around 2:50-3:pm.
Linda McPherson
If it’s possible to get 1/2 of a scrambled egg that’s what I got and it was brown and crusty. Oh yeah and it was cold. So was the sausage. No utensils to eat with, no napkins. I ordered a big breakfast without hotcakes. And they weren’t busy at all.
… moreChanda Hayes
As someone who has to come into the building to order because I can’t go through the drive thru, it’s horrible while you’re working. It takes so much time to get food I have to say something to get them to give me my order. Like they can’t see me in my uniform. McDonald’s all over have lost customer service when ordering inside. I hate that I have to and this location proved the same horrible experience of trying to get food while I’m working and on my break. Never have time to eat my food because I have to wait 10minutes at least for one simple order.
… moreGregory Root
This is your comeback to Popeyes spicy chicken sandwich? Awful. I can’t help but eat there a frwctines a week because I have a 6 year old so I was trying something different to see if maybe I could not dread these trip but total garbage. Break was burnt. Chicken wasn’t thick or juicy. Seems like everytime now it’s just trash
… moreNicole
I understand being stressed or short staffed as I work in the industry so I rarely complain however the manager working last night 10-18 @ 845pm needs to be given a final write up and re trained at the very least if not terminated for the way she treats customers. I ordered in DT and when I got my order I didnt check the bag which is my mistake but I was missing 1 sandwich from the meal I ordered. I used my app and got a free double but ordered a mcchicken meal. The cheese on the mcdouble was cold and not melted but whatever so I ate that and the person who ordered the meal didnt get the mcchicken so I called and the rude manager kind of laughs and goes oh I see your mcchicken sitting here can you come back, well yes but I then told her I wanted it fresh which I should get and she was clearly annoyed by my request, she told me id have to come inside and bring her all the food. Okay but I went thru the dt for a reason but sure ill inconvenience myself and come back and even come in for you to replace what you messed up . So I get there I go in and she takes the bag of food which had a piece of the double cheese a 4 piece and a fry because mind you they forgot the sandwich and she says so the drink was good so I will replace the rest and she rings it up on the register then she looked in the bag and seen all of the food was there and seen the wrapper w the piece of the double in it she grabbed that out of the bag and told me she took my word for it and replaced the whole thing but shouldn’t have because the double had been half eaten. Excuse me ? You should be apologizing to me the paying guest for your mistake to begin with and you should be happy to replace the whole order. So I just smiled and said thank you, however it gets better after she touched everything in my bag she then went and never washed her hands and began to scoop fries and touch food. During my wait for fresh food a door dash driver came in and here she came extremely rude to this young man as well which I know the door dash policy they have to confirm the order to a manager and he did but he was clearly moving.fast and she made him stop take a picture then send and confirm again. Once my food came up she threw my bag on the counter watch your camera it was 930ish and AGAIN SHE FORGOT MY FRIES !!!!!! I said forget it at this point and knew there was no reason to even continue with her. I went out to my car and she then came outside with my fries about 2 or 3 mins later saying oh now I forgot your fries. Like I couldnt make this up if I wanted to. I usually go to the Holt location because Don’s store doesn’t treat the guests like crap. She’s very fortunate that it seems bishop is desperate for managers and this lady is very very fortunate she doesn’t work for me or in my brand or stores because she wouldn’t be employed. Iv never gotten such bad service in my life and someome so rude and inconsiderate. This could be why the reviews and such are so bad yall need to re train and fix the culture here in order to succeed or get better. Shame on her for being such a old bitter woman that she takes her issues out on paying guests at your establishment so imagine how shes treating the employees working with her.
… moreJaimie Elenbaas
Paid for 1 drinks and some cookies. Waited 20 min and had to leave. Questioned cashier about a refund and she was stupefied. No money. No food. Huge thumbs down. This particular McDonald’s isn’t worth it.
… morejesse alcala
Horribly slow service
Ordered food at approx 7:00pm. Ill continue the review and update when the food actually comes out.
This would not be the first, nor the second, nor the third time its been like this. So I guess shame on me for expecting fast food to come out ya know, fast. Currently there are 6 cars waiting on food with no one in line.
7:34pm
Don’t waste your time
… moreOrdered food at approx 7:00pm. Ill continue the review and update when the food actually comes out.
This would not be the first, nor the second, nor the third time its been like this. So I guess shame on me for expecting fast food to come out ya know, fast. Currently there are 6 cars waiting on food with no one in line.
7:34pm
Don’t waste your time
Kate Robedeau
everytime i come here i swear they purposely mess up my order. i order no pickle and get extra everytime. this place is a joke lol. i’ve complained to the manager who also does nothing. and if you notice they go through employees like no other. id rather wait 40 minutes at the one in holt than ever give this place any of my money ever again lol. and i’ve worked fast food. it is not hard. y’all are just LAZY
… moreAleksandr Arakelov
One of the worse experiences I’ve had at a McDonald’s. I go to this location frequently because usually the food is usually on point. This took place on 10/16 at about 5:20pm. The drive thru wasn’t busy at all because I was able to roll up and order right away. I ordered a double cheeseburger with medium fries and a happy meal. I can tell the fries were hot when giving me the bag but when I arrived home. Both fries were pretty much raw. The fact that someone thought this was acceptable is beyond me. I have never ever received RAW FRIES at any location I’ve ever been too. I had to drive 7 mins to get some fresh fries. When arriving I showed the cashier the fries I received she instantly said those are raw. Again whoever thought this was acceptable needs to held accountable!!!
… more