Cafe Rio Fresh Modern Mexican

  4.0 – 1,424 reviews   • Mexican restaurant

Social Profile:

Counter-serve eatery dishing up Mexican classics including hand-rolled tortillas, burritos & tacos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cafe Rio Fresh Modern Mexican 92374

Hours

Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM
Sunday11 AM–9 PM
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM

Address and Contact Information

Address: 27510 W Lugonia Ave, Redlands, CA 92374

Phone: (909) 801-6900

Website: https://www.caferio.com/locations/redlands

Menu Photos

Order and Reservations

Order: Order online

caferio.com

Photo Gallery

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Reviews

Kevin Garrick
Zero sense of urgency shown for months now on Tuesdays. Team members appear lost and wandering at times. If a team member is on break, no one takes over their station. There are 7 visible employees working, zero people the line (no one’s in line), my online order is nowhere to be found, and preparation wasn’t started until 20 minutes after my checking in. It took 25 minutes after my pickup time and I ordered 45 minutes earlier an hour before their 9 PM closing time. I checked in within a few minutes of walking in. It’s good food, but service on this shift is just not led well. For about 20 minutes, there were zero customers going through the line and no one was making my food. Their singular focus was to prepare the restaurant for closing. 6 people cleaning and 1 preparing food AND ringing up. They’re out of pico de gallo, all aguas frescas, several soda syrups, corn salsa… Not much was going well. They offered guacamole to replace the pico de gallo and offered some soda cups.
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Foodie Man
I like the food here for the most part. The workers are nice. We’ve ordered take out a few times and it’s usually pretty good. There is room for improvement!

The kitchen isn’t the cleanest, and the chicken tastes burnt sometimes. 3/5.

I snapped this photo last night – y’all need to learn to cook your chicken better.
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Randolph Johnson-Smith
I’m glad you liked the previous review! Here’s a review for Café Rio Fresh Modern Mexican that captures your experience:

Review for Café Rio Fresh Modern Mexican
⭐⭐⭐⭐⭐
I recently visited Café Rio Fresh Modern Mexican, and I have to say, the food was incredibly fresh and delicious! It’s a bit of an adjustment if you’re used to processed foods, but the freshness is definitely worth it.
If it’s your first time visiting, they’ll sing you a song, which is super fun!

Amber was absolutely amazing and gave me the option of the song. I mean, how often do you get a song with your chicken salad? So, of course, I went for it!

They have fire-grilled chicken and a Pollo asada chicken (along with other options of meat as well). I asked Amber about the difference in taste, and she offered me tasting cups for both. I decided to go half-and-half, and it was the perfect choice. Just make sure to speak up initially if there’s anything you don’t want on your order.

Amber was welcoming and made my first visit pretty memorable. I’m definitely looking forward to returning with family and friends. Highly recommend giving Café Rio a try!
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INKAPRINCESA
Not impressed. The first time I visited this place, I ordered a burrito in a bowl to take home, and when I went to eat it, the chicken was burnt and the whole thing tasted awful and bitter. A fly landed on my plate, so they replaced it with a new one. I asked the two people who served me to put the hot sauce on the side of my plate, but they ignored me and put it on top. I will definitely not return to this restaurant.
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DaMann Mannn
Avoid going at night time/near closing, Lots of popular choices become unstocked.

Music is good.
Food is good.

Serving is PLENTY. Comparison towarda Chipotle, you pay 10$ for a bowl here you’ll think it’s Thanksgiving.

Their sauce could use some work honestly.

I went on a rainy day so I think the workers all just wanted to go home lol.

Service is… well… okay I guess, there wasn’t anything bad, they were all chill.

Great place for takeouts.
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Kyra Mangual
Normally a welcoming environment entire experience felt like a burden for asking for corn. They had nothing it was 11:40 am yelled stating they didn’t have any last night they are doing their best!! Understood!!!! Despite driving 40 minutes to have this complete waste of 35$food wasn’t hot at all chips were stale !!!
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Shannon Hoover
Used to love Cafe Rio. But it is no longer managed well. They have too few employees. At this location, the man grilling the meat was texting on his phone and very disinterested in his work. There was only one person assembling the food on a Friday night. Location is messy and restrooms were awful. After standing in line for 40 minutes, we left. We will never go to Cafe Rio again.

I wish it were only this location that we have had poor experiences at, but the one in Eastvale was awful as well. Employees all looked like they hated their jobs and when you were in line they would avoid eye contact so they didn’t have to help you until they were ready. That location closed already. Sad because the food is delicious.
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Brandon
EVERY SINGLE TIME we’ve been here for an online order pickup we’re left waiting around for 10-15min while the employees are all chatting in the back and not paying us any mind even AFTER our order is sitting on the shelf and ready.

And the last visit they did not include the drinks that we paid $7 for! Then, an employee comes over stating that everyone has to wait for tortillas to be made while I’m staring at my order ready on the shelf. So, I had to yell to get his attention to ask, “Isn’t that a ready order?” And then he handed it to me. Seriously?

We only show up when they have deep promos because they can’t seem to get the order right and the service is abysmal. And there were very few customers there dining but no one in line. There was no excuse for the carelessness or lack of service. Period.

Where are the standards?
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Travis Erwin
I like the food here, but experienced an asinine visit tonight. Thursday December 4th at 8 PM, there was one young woman scrambling like crazy to fill orders, tend the tortillas, and accept payment, while two guys cleaned the kitchen. I’m all for keeping a kitchen tidy but this was deep level closing time cleaning a full two hours before closing. This made the line longer than necessary and one employee should not have to do three or four jobs while two others leisurely move about mopping and such.
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Hannah Gallup
ordered a chicken burrito for delivery on doordash. they slapped beans and rice on the plate, then just topped that with a flat tortilla (no rolling involved), threw some sauce and cheese on top and assumed i wouldn’t notice. extreme waste of money.
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