Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Newlife Ridgemanor
This has to be the worst chipotle I’ve ever frequented and sadly it’s the closest to home. Online orders placed are never ready on time , in fact if you show up 10 minutes after your pickup time you could likely watch a line that is to the door move all the way through and leave with food while you are still waiting. Typically queso cups are half full. This particular occasion we ordered 3 large quesos and chips and like the last time it seemed the chips were very late. So I busted out the scale and sure enough, way light. Ordered extra sour cream on a couple of salads and it almost seemed like whoever was making them was being sarcastic when they applied extra extra extra sour cream.
… moreAshley Bergum
i’m typically not someone to leave reviews, but this location is by far the worst one i’ve ever been to. we’ve been to this one a couple times, and we will never go back. the last time we went, the guy making our bowls was quite literally chewing food while making our bowls. the employees will sit and talk to each other and completely ignore you in the middle of ordering. there’s one guy specifically who has the nastiest attitude towards every customer. while i waited in line, i listened to every single customer order with kindness and patience, it was pretty busy, and this guy is so beyond disrespectful towards customers. i get it if it’s busy and high volume, but there’s no excuse for his actions. statements like “what do you want” walking up to the counter is just not a welcoming environment for people. i would go to any other location before i came back to this one. its a shame to spend as much money as they charge for food and then essentially get treated like a piece of garbage by the people being paid to do their job!
… moreBrayden Meckley
I’m usually very elaborate about my reviews when giving 1 star. However, I am gonna get right to the point. I was served below room temp meat, wilted lettuce and observed a worker, touch his phone, pull his pants up, lean on the table and then proceed to touch “cooked” meat. We got corn salsa on the order and thought that might’ve cooled the meat down, but the salsa temped at 75.3°. Steak temp was at 73.9°. Room temp was 75.6°. Got a refund, but the 3 works I had to tell and laughed and smiled about it.
P.S it was a 90° day so room temp is higher than normal. The picture was taken within 10mins of the food being ordered in house.
… moreKong M Vue
I feel compelled to share my recent experience at what can only be described as the worst Chipotle in the Midwest. A true culinary mirage that left me sadly less than satisfied.
Upon arrival, I was met with the disheartening reality that this location only offered pickup service. While I understand that circumstances, I anticipated that my timely arrival would guarantee a warm meal waiting for me. Instead, I found an empty service counter, as desolate as a forgotten ghost town. Although 7 or 8 staff members were flitting in and out, serving the kitchen like a revolving door, none were tending to the customers standing in eager anticipation.
For a full 20 minutes, I stood in silence, watching the chaos unfold in the back. It felt surreal; not a scent of sizzling meat or the comforting aroma of freshly prepared ingredients wafted from the kitchen, as is customary at a typical Chipotle. Instead, the ambiance held more in common with a quiet library than a bustling restaurant.
Finally, when my order was retrieved, I was dismayed to discover that my food was cold, lacking the warmth of freshly cooked dishes. The meat, beans, and rice tasted as though they had been hastily microwaved and left to languish in a corner, robbed of the freshness and flavor that drew me to Chipotle in the first place.
For anyone considering a visit to this location, I urge you: save your tastebuds the disappointment and seek out other dining options.
… moreJeannie Jones
I should’ve knew better than to get me food here again. The services is crap, my bowls had no meat in them. What a disappointment, again. Idk if the manager is taking money out the servers checks or if they get a bonus saving on meat, but I do know I’ll never eat at Chipotle again. Do yourself a favor and had down to the Best Steak House down the street. At least you’ll get a real cooked meal, and they treat you like family. I just didn’t have the time today. Don’t bother contacting the store or corporate, they all work together. They can care less about your complaints. SAVE YOU TIME, MONEY, ENERGY. DON’T EAT HERE. You will be disappointed!!!
… morePBZ 74
To the rude little Mexican girl that works nights, you need to get fired. If you don’t like making food for people don’t work in the food business. I hope corporate comes to this location and changes it up. Service was bad, placed looked trashed, and food portions are so tiny. I’ll drive further for better service, atmosphere, and food quality. This location is toxic and so are the employees.
… moreDonna Inc
Easily the worst burrito I’ve ever gotten from chipotle. The guy on the burrito line had no idea what he was doing and ruined both my friend and i’s burritos. He overloaded them with pico, folded them so horribly that they leaked everywhere, and left them sitting so long the tortillas got cold while waiting and ripped when he horribly folded them.
It was not busy so I’m not sure what the issue was. If he i see him working I will immediately leave and go eat somewhere.
… moreCory Berosik
Ordered through the app and had a free guacamole reward. I didn’t get the guacamole on my bowl and it was only enough food to only fill half the bowl. This means my reward was wasted and I feel ripped off. Tbh I’ve had nothing but problems with this location. If your going to go to Chipotle go down white bear to the Chipotle next to the maplewood mall. I’ve had zero problems with that location and will only be going to that location from now on.
… moreJustice Marshall
Food was completely fine, but the staff at that current time was not. I ordered online, at night, and they blatantly ignored and discussed amongst themselves while “checking in on us” as if they kept forgetting. It was unprofessional language and topics
… moreCaryn Taylor
Very dirty, no clean tables, no ice in pop machine, lemonade were pretty much empty, trashes over flowing and there were dishes piled up on back counter. A few of the staff were either new or not trying, food was cold but had good flavor. Not horrible for fast food, but dont eat inside, and dont have high hopes on great food.
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