Emily Paro
I never write negative reviews- but wow, I am so incredibly grossed out. To preface, I had an extremely hard day at work and all I wanted was to go home and eat a sandwich and go to sleep. I stopped at Subway on my way home and all was going well until the person making my sandwich aggressively sneezed all over it. She had just finished putting all the veggies on my sub and was about to wrap it in paper when she stopped, slightly turned, and OPEN-MOUTH SNEEZED on my sandwich! She didn’t cover her sneeze or even attempt to. She also didn’t change her gloves after sneezing or wash her hands. She just carried on as if it didn’t happen. I stood there for a moment, too stunned to speak, until I finally muttered “Um excuse me could you please change your gloves? That was a big sneeze.” She then changed her gloves and began laughing about the situation. She never offered to make me a new sandwich or apologize for literally sneezing on my food. I begrudgingly paid the $15 and left. When i got home, the sandwich immediately went into the trash. I am totally disgusted! It is cold & flu season and this person, who handles food for a living, had the audacity to do this. I’m curious what the local and state health departments would have to say about this. Maybe i’ll ask them!
Safe to say, I am never grabbing food from this location ever again.
… moreSilas Bair
My food was scrumptious and they were very significant with placing my oven roasted turkey and freshly sliced provolone cheese with farm fresh lettuce and there DELICIOUS SPECTACULAR home made pickles and for the final touch home whipped mayo on the cheeses freshly baked Italian bread and I got a crisp cokeacola with a NICE bag of chips that were VERY crunchy
… moreCrash Bandicoot
The worker legit rubbed her face while making my food. I know restaurants aren’t the most sanitary places typically, however doing that right in front of a customer is just gross, and I’ve lost my appetite.
… moreBrianna Everlast
Uh. No one washed their hands, just threw on gloves and made my sandwich with their sleeves down. I’m seeing their sleeve touch the meet and cheese and the sides as they were building my sandwich. The customer service is not there, they were not polite, attitudes, and no greeting. Worst enough, doing nothing but letting the fresh sides sit and dry up while on their phones and touching the food. I will not be coming back.
… morebrandon anderson
Ordered a ham chz. Meat wasn’t folded. Lettuce was brown and so was their spare lettuce in the back. That’s not eating fresh subway!
… moreWilma Rivera
It’s unbelievable that Cupons are for subway and this store does not honor the coupons! I ask myself isn’t that against the law????this is probably why this store has no biss. It’s never busy!!!! This is why!!!! I’m so bad! I will go to any subway! Except this one!
… moreSam Difonzo
I placed an online order on Thursday, when my coworker showed up to get the food the worker told her it had already been picked up, that I must’ve chosen delivery. So I took photos of our order and sent them to her. Clearly stated for in store pickup at this location. He continued to go back and forth with her. Eventually they remade our food, however they didn’t even give her the cookies we ordered. Also the food was never “delivered” to the only address provided (home address not in Middletown). Pretty much just an annoying experience and the food didn’t seem fresh. Very disappointing along with the fact that the employee was rude to my friend.
… moreJennifer Gorny
Placed a mobile order for two sandwiches before we head out on our boat. One with light honey mustard and one with mayonnaise. Both came sopped in mayonnaise..one was also supposed to have double meat..both sandwiches were weak. Called the store to resolve it and was handed off to four people..was told I picked it up too long ago, was asked if I checked in store, was told to order in store next time, then after repeating myself 5x I gave up. They didn’t even bother to credit the account or anything of the sort, not even an apology.
… moreColt “ShadowColt45”
Delivery. Restaurant charged the extra money for guacamole but did not include it. As well as neither sandwich being cut for us and both showed up cold and not toasted as was requested. Not to mention the sandwiches falling apart in general. Very lazy and sloppy work
… moreL C
Usually have a good experience going to this location. When I called to ask if they were participating in a deal subway was running there was silence and they just hung up on me. When I called again a bit later the phone wasn’t even connecting, they put an access code on it to actually call the store. So they were closing the phone off to customers. Rude.
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