
Brew Brothers at Eldorado Scioto Downs in Columbus, Ohio is a lively sports bar and brewpub offering award-winning craft beers brewed on-site, classic American pub fare, and a vibrant atmosphere perfect for game day or casual dining. Guests enjoy amenities like a spacious outdoor patio with a fire pit, a massive 16-foot big screen for sports viewing, brewery tours available Tuesday through Sunday, and convenient dine-in, takeout, and delivery options. Popular menu items include Brew Nachos, Braided Pretzels, and the Imperial Breakfast Stout, with a daily 10% military discount adding extra value for service members.
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Brew Brothers – Scioto Downs Restaurant – Columbus, OH
Reviews
We were here in July with about 20 people for a softball tourney, we stayed at the hotel next door so this was an easy dinner option with capacity for a larger group. We certainly couldn’t have been the only large group to visit here. I will preface this by saying that we were EXTREMELY patient with our server the entire time and tried to help her as best we could.
We sat in the outdoor patio. It was HOT. Not a single person at the restaurant had a clue as to how to turn the overhead fans on. It would have helped to move around the heavy stagnant air on a 90+ degree day for your guests and your server. Okay, fine, moving on.
We had a young lady as a server, and she was pretty great considering our size! While she was great, she could only do so much with such a large group. It would have been beneficial had someone helped her out- at least bringing our initial drinks and main courses. We asked for lemons for our water at least 6 times and were finally brought to us about 45 minutes later after we were about to go to the bar and ask for them ourselves.
At one point someone else brought out some of our food that we had been waiting on for long enough, and he just sat it on a table behind us and didn’t give our server or us a heads up. It sat there until one of asked her if we could grab our food that she didn’t even realize was there. It would have been MUCH better had he just HELPED pass out the food, instead of leaving it to sit, just getting cold.
The atmosphere was cool, the food was good if you got it while it was hot and it wasn’t left sitting unattended for lord knows how long.
We dropped a substantial amount of money on this visit (alcoholic beverages included)- while we went and searched for to go containers from inside to help our server out, and to help get us out of there quicker. It took over an hour to get our checks correct, two of us moms finally went in with our server and laid it all out.
We stood with her for half an hour in the hustle and bustle, while multiple other employees (I’m assuming a manager or two) and not one person came over to see if everything was okay, to ask what was taking so long, or why two guests were helping to sort bills.
We didn’t get compensated for the work that WE as guests did: from our cold food that we served to ourselves, our half an hour of helping the server straighten out the bills, or going in search of lemons and to go containers that we had waited too long for.
2 star service reflects our entire experience- our server would have been given 4 stars had she had some help.
Not once did a manager stop and ask how everything was, not once did a manager step up to help this server out.
That’s mind numbing to me.
All in all this experience took at least 3.5 hours with a solid hour of that time being taken up by trying to sort the bills out. As a restaurant- you need to have a better system for handling larger parties. Unless you just opened- but even then, you need to have a game plan. You’re located directly next to a casino- we know that people and large parties are rolling through your establishment. We certainly couldn’t have been the first large group.
Just because you are conveniently located next to a hotel/casino and are guaranteed business doesn’t mean that you shouldn’t still strive to offer phenomenal service.
Do better.
While dining, we were never informed of the Super Bowl specials by our server. We only discovered them halfway through our meal when we noticed a small black menu sitting on our table. Appetizers took approximately 45 minutes to arrive, and when they did, they were cold. Our entrées were also served cold.
We truly came for the Super Bowl experience—we decorated our table, wore team apparel, and were excited for the atmosphere. However, the TVs did not have the volume on. When we asked about it, we were told the restaurant had no control because the sound plays through the casino speakers. If that was the case, closed captions should have at least been turned on, but they weren’t.
Between the cold food, long wait times, lack of communication, and the inability to actually enjoy the Super Bowl, the entire experience fell flat. After finishing our meal, we left shortly after halftime because the vibe and excitement of watching the game was completely gone. Overall, it was a very frustrating and disappointing visit.
Our waitress was super great and so friendly. The wide open restaurant has a small stage a nice long bar and open kitchen concept with plenty o seating. Unlike the dim casino, the dining area was well lit and lively.
The American had a nice price point and I was served more than enough onion rings, had enough to take some home along with half a burger.
My son grabbed the pretzel bites and I can say they were better than most we get out!
The iced tea was freshly brewed and it tasted fresh. They served coke products.
It was nice to not have to pay extra when I asked for mayonnaise.
The burger meat was seasoned perfectly and served rare and well done to perfection on both burgers. Okay he bun was buttered and grilled, yet still soft on top and throughout. The fries were standard.
I would consider stopping here over some other places close by as they had competitive pricing with delicious tastes.