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Your local Plano Subway® Restaurant at 2400 K Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Order: Order online
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Reviews
Alastair
I will be filing a police report on the skinny employee with the glasses. I stopped by for two sandwiches and he didn’t greet me at all, didn’t say anything, not even a “sorry for the wait” since he was on his phone watching something unprofessional, for polite sake. When he got to the dressings, I asked if he could add extra mayo, and instead of responding politely, he responded with a mutter under his breath and started saying derogatory things towards me. When I told him to fix his attitude, he punched the oven and started saying to go kill myself. When I asked why he was acting that way and that it was incredibly unprofessional, he threw a veggie container at me. I immediately left and called the police. Will not be returning and will file a complaint with the city, health department, BBB, and the police because this man has issues and if management won’t look into this, this man can seriously hurt an employee or a customer, even a child! Please, please, please be very careful with this man.
… moreLisbeth Estrada
If I could rate this place a 0 I would!!! I place a online order at 4:15 I came to pick up 2 footlong the guy that was there had a extremely bad attitude I asked about my order an he did not reply he was making another order I saw that my paper was the one that fallowed but he did not even said it he ignored me thru the whole time I was there!!! Then 3 more customers came in he looked up an then said betwee teeth ( this people need to learn how to cook) my thought is ( his getting paid to give this kind of extremely bad costumer service? Give his discus thing attitude?? Never coming back to this location
… moreTiffany White
⭐☆☆☆☆
Disgusting and Dangerous – Red-Eyed Fruit Flies in My Sandwich
I ordered a 12” Turkey Sub through Uber Eats from this Subway location (2400 K Ave, Plano), and after a few bites, I noticed what I thought was oregano on my sandwich. It wasn’t. It was red-eyed fruit flies — and I had already eaten some before realizing it. I immediately vomited. Taking a bite out of flies is like taking a bite out of everywhere that they have been. Flies are filthy.
I’m a licensed exterminator, and I can positively identify these insects. In my professional opinion, the flies were most likely dead and came from a contaminated red wine vinegar bottle used to season the sandwich. While it may have come from any of subways sandwich building components it’s still a major health risk.
I tried calling the store, but the number listed online, and on their website, and on the receipt was invalid. I also tried emailing info@subway but their email was invalid. This isn’t about being upset — it’s about public safety. If this happened to me, it could happen to anyone.
⚠️ Possible Food Safety Violations:
21 U.S.C. § 342 – Federal law prohibits serving adulterated food (includes insects)
TFER §228.186 – Food establishments must be free of pests
TFER §§228.107 & 228.141 – Equipment must be clean and safe
FDA Food Code 3-202.15 – Food must be protected from contamination
Texas Health & Safety Code Ch. 341 – Public health nuisance if knowingly served
Absolutely unacceptable. I hope this location investigates thoroughly before someone gets seriously sick.
… moreDisgusting and Dangerous – Red-Eyed Fruit Flies in My Sandwich
I ordered a 12” Turkey Sub through Uber Eats from this Subway location (2400 K Ave, Plano), and after a few bites, I noticed what I thought was oregano on my sandwich. It wasn’t. It was red-eyed fruit flies — and I had already eaten some before realizing it. I immediately vomited. Taking a bite out of flies is like taking a bite out of everywhere that they have been. Flies are filthy.
I’m a licensed exterminator, and I can positively identify these insects. In my professional opinion, the flies were most likely dead and came from a contaminated red wine vinegar bottle used to season the sandwich. While it may have come from any of subways sandwich building components it’s still a major health risk.
I tried calling the store, but the number listed online, and on their website, and on the receipt was invalid. I also tried emailing info@subway but their email was invalid. This isn’t about being upset — it’s about public safety. If this happened to me, it could happen to anyone.
⚠️ Possible Food Safety Violations:
21 U.S.C. § 342 – Federal law prohibits serving adulterated food (includes insects)
TFER §228.186 – Food establishments must be free of pests
TFER §§228.107 & 228.141 – Equipment must be clean and safe
FDA Food Code 3-202.15 – Food must be protected from contamination
Texas Health & Safety Code Ch. 341 – Public health nuisance if knowingly served
Absolutely unacceptable. I hope this location investigates thoroughly before someone gets seriously sick.
Black Dog
I have ordered from this location 3 times with in a month and they never seem to get my order right. Never giving the door dash driver all of my items or my food is made wrong. Today I was supposed to get 2 footlong made incorrectly, 2 Pepsi’s only got 1 and 1 Vicki’s chips in which i didn’t receive.
… moreDonald Hassfurter
I went around 1pm after I placed an order on the app. Ordered a honey mustard wrap no tomato with chips and a cookie. The order was ready when I walked in. The workers made sure I had the right order and my food was very tasty.
… moreInk Sydy
First of all. We walked in and it was dead silent. But that wasn’t really the issue. I asked for the champ which comes with rotisserie chicken. The guy ran out of chicken and substituted eggs. So I’m a spontaneous girl so I went with it. My boyfriend sandwich, the guy just threw it together. At the end, he put the sauces toppings on, barely cut it in half and just wrapped it. The sauce was all over the paper, he didn’t even push the sandwich toppings in the sandwich. Not to mention my rotisserie/ egg champ sandwich that I didn’t ask for was subpar. Let just say I won’t be going back to that location.
… moreArturo Moreno
Whoever was working the evening shift on 11/25 did an excellent job – they attended to me with great service and an even better attitude.
… moreJessica Barnes
Bad customer service is probably an understatement. Dude working tonight (4-20-25) had a jacked up attitude because people were expecting him to work at his job. Probably will not go to this location anymore because I did not feel welcomed and he got pissy because I was interrupting his meal time. If you didn’t wanna to do your job then why are you there?
… moreDaniel Castro
Very terrible place. The mexican man who made our food was the only saving grace for the establishment. He made them quality. His coworker the tall skinny gentleman with the glasses was giving very uneeded comments while we orderd to what i could assume was his family while we were getting our order made. I definitely wont be coming back after the poor poor way he carried himself. I strongly do not reccomend this place. Eat anywhere else but here people shouldnt be shamed while they order.
… moreC W
The owner needs to check in on this loaction! I just ordered via doordash my entire order was wrong with an entire sandwich missing. It looks like they replaced the sandwich with two cookies. I bit into the cookie and there was a black hair in it! absolutely disgusting. I will never be back to this loaction.
… more