Subway

  3.2 – 137 reviews   • Sandwich shop

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Your local Birmingham Subway® Restaurant at 1100 12th St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 35205

Hours

Friday9 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM

Address and Contact Information

Address: 1100 12th St S, Birmingham, AL 35205

Phone: (205) 777-4006

Website: https://restaurants.subway.com/united-states/al/birmingham/1100-12th-st-s?y_source=1_MTY0MDY3MTAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

Photo Gallery

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Reviews

Lily McVey
This subway has the most incompetent and rude employees. Subway has maybe the worst, user unfriendly app of any fast food restaurant. I mistakenly placed an order at this location since it was the last one I ordered to, and when I called them to ask about refunding or cancelling/voiding the order the employees insisted I could do it from the app and there is nothing they can do. There is no way to cancel or get a refund in the app, and any subway support directs you to resolve it with the store. So I messaged my coworkers that theres an order for me at this subway if any of them wanted to pick it up and have a lunch on me and when one of them went to get it, they didnt even make the order! Their excuse it that I called and said I wouldnt be able to get it since I ordered to the wrong location so they just didn’t make it. It’s your job!!! Even if it wasnt made at the moment, when someone DID come in to pick up said order, they should have just made it then on the spot. I called back again to try to talk to a manager but conveniently there is no manager at the store at that time. Everything that I have looked up says the store should be able to void any order that is from the same day, but these employees either don’t know how or just don’t want to. Absolutely ridiculous. With as many 1 star reviews as this location has, it should be shut down and everyone there fired.
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Phillip Stotler
Walked in and was greeted politely by one gentleman who was cleaning/stocking around the drink fountain. Another man was behind the counter making sandwiches. He struggled with multiple attempts to understand the simple question “what type of meat is this?” Ultimately figured out it was rotisserie chicken. I requested a 6in turkey. Not sure what the “correct” amount is, but I am familiar with how they typically make these sandwiches and noticed he only placed 4 slices of turkey on the bread (as opposed to the standard 6 slices). I wasn’t very hungry, so didn’t object. When it came time to close the sandwich, he grabbed a dirty knife from under the counter, wiped some condiments off the gloved fingers of one hand, then poked the knife around inside the sandwich. He then used the same gloved fingers to close the sandwich. I next observed him touch the screen with the same hand. I’d ordered 3 cookies, and instead of using the tongs to grab the cookies, he again used his gloved hand (possibly the opposite of the one that touched the screen). This was all too much. I could not, and will not, eat a thing from this place. If this is how they handle food in front of customers, there is not telling what they are doing when no one is present.
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Kartel W
My sandwich was good however the service was so bad , I could’ve lost my appetite. The man making the sandwich was just MEAN ! He literally rolled his eyes, said “WHAT , WHAT?!” I should have left but only had 30 mins for lunch.
Also I’m not sure what it is but all of the customers eyes were watering and burning – I thought it was just me but everyone agreed something was irritating their eyes. I will eat a rock before I go back into this Subway. Even if they were having a bad day that’s understandable but to be utterly rude and disrespectful is un-called for .
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Ayushi C.
Last time I ordered at this subway, they skipped out on everything and didn’t even complete my order. I had to ask for the missing items. Just recently, I acceidently placed my order to this subway instead of the one that was closer to me. When I called the store to ask if they could cancel it- as per the app’s intructions. They repeatedly told me that I had to cancel it in the app, then proceeded to hang up on me mid sentence. I would not reccommend this subway to anyone as the both the food and service are disgraceful. 0/10.
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Valerie Bryson
I asked the sandwich maker if I could improvise on my 6 in club regarding the meat and he said No! I thought customers could make any kind of sandwich they wanted. He had a very blah demeanor. Maybe mine was too. I was in town for surgery and I was lost trying to find my way around bham. I truly hate coming to this city with all these twist and turns. Overall, we enjoyed our sandwiches when I finally found the hotel .
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Jacob White
They seem to be under new management now. I have ordered my same sandwich 3x over the last 2 weeks and they have left off the ranch every time. I even put in the instructions this time to not forget the ranch. To make it worse. When I got there to pick it up it wasn’t ready. I had to wait until the 2 other customers had all of their food made. Which you would think wouldn’t be a long wait. But somehow was. I ended up having to go back up there to get them to make my sandwich. The two boys working behind the bar had no clue what they were doing. The soda machine was out of several syrups. This NEVER once happened with the previous management. I usually go there for lunch at least once a week but I will not be back anymore. Not worth the money or the hassle.
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Pranaya Ravula
The employees were very rude.I’ve ordered chicken nachos and they didn’t even ask me what all do I need on the nachos. They just put whatever they want. Even the packing was not good. Very bad experience at this location. Better don’t go to this place. The subway’s in walmart are much better.
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Rachel Hampton
Rude staff! They fix the Sandwich’s horrible! It’s one employee in there with the worse attitude. From Eye rolling to getting smart with people and throwing the sandwiches together. Stare at you with a death stare like you owe her something. This is by far the worst Subway in town. I go there on lunch because it is close by but I will definitely not spend another dollar in there. I will pay 20 bucks next door at Pita Stop everyday for lunch if I have to where their service is excellent. Please Hire better staff. It took me a while to do this review but I’m just kinda over how they treat people. This Subway actually deserves not even 1 star
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Michael Eren
I placed a mobile order 30 minutes before I arrived on my lunch break, and was told to wait in a 20 minute long line. What is the point of a mobile order at that point?
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Thomas Bates
I’ve eaten here on three different occasions and the service has always been good and so has the food. I received the best service from any subway location ever from this place. I wish I had taken note of the employee’s name, but all I have is the transaction ID from my receipt 1/A-235635. She was so considerate and made my day.
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