Five Guys

  3.5 – 141 reviews   • Hamburger restaurant

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Your nearby Five Guys at 3714 Spruce St. in Philadelphia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 19104

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Hand-cut fries, made-to-order burgers, and creamy shakes. Order online or find a Five Guys near you. Real ingredients. Real flavor.

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Reviews

Tiago Ferreira
I had a great experience at Five Guys today. Business seemed to be picking up, but my order still came quickly. The quality of the food was uncompromising, and I was impressed by the efficiency of the crew working the early afternoon shift. The standout part of my lunch was the lady who took my order. Anijah was very kind and helpful. When I forgot to grab the water I bought, she called me over and handed it to me with a smile. Nothing about her personality seemed fake. Overall, she made my day and I was very pleased with the service.
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Idk
When I went the 1st time. I believe it was all girls and they messed up my burger. Didn’t even give me my extra patty but the guys there are AWESOME. I used to work for five guys in Dc but these guys make an awesome patty melt and they didn’t forget my extra patty.
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Andrew Boyd
Before I get into what happened, I will preface this with my wife being hospitalized at The Hospital of The University of Pennsylvania. We have been stressed with several items told to us by her medical team during her stay. My best friend gifted me and my wife money to get food outside of the hospital so we had a sense of normalcy during a time of abnormality.

That said, I am EXTREMELY disappointed.

I placed an Uber Eats order for a bacon cheeseburger with Lettuce, Pickle, Grilled Onions, Grilled Mushrooms, A-1 Sauce, and an Extra Patty.

For beverages, we ordered two Lemonades, an Oreo Double Stuff milkshake for my wife, and a Salted Caramel Whipped Cream milkshake for myself (my wife only wanted a milkshake).

When the order was received and unpacked in her hospital room, my wife asked if I ordered one milkshake. I went to the bag and read both milkshakes that should have been in the bag. My wife’s milkshake was in the order, and mine was not.

Upset at this revelation, I bit into my burger twice…

No A-1 sauce on my burger. NONE.

Needles to say, upset is not the word I am using: Disappointed is the word for this experience. At this point, I am deep into the mindset of No Confidence that Five Guys cares about Quality Control and Order Accuracy.

After this abysmal experience, I will not order from this location, and I am having doubts about spending money, my own or gifted, at other Five Guys locations.
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Chien Nguyen
We had a quick visit to the university and had lunch here. The burgers were good, the staff were fast anf professional.
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David Shen
I love five guys food, but this branch of five guys is the cleanest, most well run establishment out of all the five guys I been to.
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Nasira Josma
. I wanted to share some feedback about my recent DoorDash orders. Whenever the male manager, Dayjon, is working, my orders are always perfect fresh, hot, and made exactly how I requested. I really appreciate his great customer service and attention to detail.

However, I’ve noticed that when a woman named Missy is working I think she said that was her name but she’s a manager I think but , my orders often come out wrong or cold.when she’s there she always tries to say this and that is done when I’m telling her it can’t if I’m receiving poor quality food . I sometimes receive regular fries instead of Cajun, and the food quality isn’t consistent. When I’ve called before, she’s told me the fries are made hot for the driver, but that doesn’t match my experience. I always order express delivery, so my food should still be hot and fresh.

I just wanted to bring this to your attention because I value your restaurant and order very very often, but I want to feel confident that my order will be right every time, no matter who’s working. But for now on I just won’t order when she’s there . I never get an extra scoop or anything when she’s there it’s only a little in the cup . So I will only be ordering when other managers are there I guess .
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James
Everyone working here at night is unbelievably lackadaisical. They do not care about getting your food to you quickly nor do they care about treating your food with care. A burger and fries took 20 minutes with one other order and no delivery drivers waiting for mobile orders.

I don’t know who’s in charge here because the entire kitchen looks like multiple chickens with their respective heads cut off. Do better.
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Dan Bupp
Went there the other night and had a great experience. The burger was fresh and tasty and the fries were perfect, crispy and delicious. Will be back soon!
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Gary Gulledge
Missy was a beautiful servant she greeted pleasant in she was very delightful with helping me I love everything about her in she very friendly in nice when u go to this store make sure missy there cause she going make sure u come in with a smile in going out with a smile …my name is Devon!!!
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Duane Stith
“The manager Misty is on point with her team—they’re organized, locked in, and moving as one. That’s what happens when you have a great leader building a great team ”
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