

Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.
Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Address and Contact Information
Address: Village Shires Shopping Center, 1468 Buck Rd, Holland, PA 18966
Phone: (215) 504-1969
Website: https://www.ritasice.com/location/ritas-of-holland-pa/
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Rita’s of Holland PA
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Reviews
The worker was pretty attentive to the 2 orders ahead of mine and when it came my turn, I walked up to the window and patiently waited for them to get off their cell phone. I asked for 2 items. One of them being a a twist sundae with hot fudge and peanuts. I received the twist, fudge and peanuts, but no whipped cream or cherry. And then when I asked for a lid, the worker huffed at me and made a face as if I was inconveniencing them. I didn’t even complain about the no whip or cherry, knowing I needed a lid anyway. But if I’m paying for an item; it’d be nice to either get what I ask for as advertised, or at least not get resistance upon a small request at the the end of my purchase, for something as small as a lid.
Sundaes are advertised as “two toppings, whipped cream & a cherry”
An employee was mixing some water ice with AirPods in. She turned her head and made eye contact with me and did not seek to help us with our order. 3 minutes have gone by and she still has not walked up to the window and a line is beginning to build. Finally, after 5 minutes I knock on the window and she reluctantly turns around to help us. Another employee comes around the corner that was in the back. When she came to the window I asked for a sample of the cookies and cream water ice and she says they are out of that flavor – then why is it still on the very easy to update magnetic board? I then ordered a frozen coffee as I had a free offer for one on the Rita’s app. My husband ordered a water ice which was melted at the top. When she rang us up she scanned my app and said “your offer for the frozen coffee isn’t working.” I said “okay, try my husband’s app, he has the offer too.” She scans his app and that also doesn’t work and she just stares at us and tells me my total is $9. At this point I was done – how about offering a solution to the problem or calling someone else over? Then she says “this was happening last week too.” Okay – then either fix it or promo out my item since I clearly have an offer that you can see with your own eyes! Won’t be coming back to the Holland Rita’s anytime soon.