Moe’s Southwest Grill

  3.0 – 149 reviews   • Mexican restaurant

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Moe’s Southwest Grill in Irondequoit offers bold, customizable Mexican food made fresh daily. Build your burritos, tacos, quesadillas, nachos, bowls, and salads with grilled proteins, fresh veggies, queso, and salsas. Moe’s is family-friendly, kid-approved, and perfect for groups with vegetarian, vegan, and gluten-friendly options. Enjoy dine-in, takeout, delivery, or catering for offices, parties, and events. Whether feeding a crowd or craving a flavorful meal, Moe’s brings big taste and fun vibes to Irondequoit.

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Moe's Southwest Grill 14621

Order and Reservations

Order: Order online

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Reviews

Jordan Zehr
I’ve never seen such a fall from grace. Moe’s used to be so good and so popular. They now almost exclusively hire people who clearly don’t understand basic work ethic or how to act in a service job. On top of that the food has declined sharply in quality. I really hate to give negative feedback but there is no reason to eat here when you can drive down to Chipotle for a 10x better experience at the same or lower cost. I used to think Moe’s was so much better than chipotle and now it’s just not even worth eating most of the time. I ordered online and showed up 10 minutes later to an empty store with two employees, one of which was sweeping at 11:30am and the other was helping a lady in line. I had to wait 10 more minutes for them to make my burrito while the store had one customer in it. Once I got my burrito and unwrapped it the sauce was somehow more on the outside of the tortilla than the inside. The chicken was cold and there was no uniformity to the contents so you’d get a full bite of sour cream followed by a full bite of rice etc. That’s not a big deal over all but all in it wasn’t worth half the price I paid. How on earth this place is still in business is beyond me.
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Dan Zajaczkowski
I don’t usually complain about things, we come here every week after my daughters dance class. Today you were out of smaller cookies for the kids meals. Common sense would be to substitute the larger cookies for it, but apparently not. I guess we will be eating somewhere else from now on. That is my answer to corporate greed.
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Taur’ys Conner
This location has terrible customer service. As I’m ordering my food, the girl taking my order seemed like she had an attitude. When I walked in she was all on her phone. Anyways. So as I stated I’m ordering my food & she’s doing 2 orders at a time so it was a little bit confusing to which order she was referring to when she was asking about the food I wanted. Nevertheless the food looked old & certainly tasted like it was too. I’ll give this location 0 stars if I could. I’ll never come & spend my money here again.
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Kamanzi Jean
I enjoyed coming here for a bowl they make for i loved it. For year i have been coming here until i was served with a employ i did not normally see here. I was ordering a bowl, employ had groves on, served a customer who was in front of me and did not change groves after she finished. Then asked me what i want. A bowl i said. She grabbed a bowl, she realized that the rice was low. She went in warmer to replace the rice. When placing a new pan of rice, hot water got his arm, then start scraching her self
, but did not change groves. Then start build my bowl. Brown rice, beans, white chicken, still she scraching her arm. then she start topping with letuce using same groves she was scraching her self with. I told her that i cannot eat that food because she touched my food with dirt groves, then she replied to me with an F world, and i left with no food
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amy v
Ordered pickup for 7:55pm. Wasn’t ready till 8:15pm which they explained they didn’t start it because they were out of the rice I chose and wanted to make sure I was OK with the other rice, which is understandable, but it still took another 20 minutes for them to make the food once we got there (7:55). Ordered three tacos, two beef, one chicken and received two chicken tacos, one beef taco all with the wrong toppings. Also ordered a steak quesadilla, which we paid two dollars extra to get the steak and it did not have any meat in it, Was also drowning in the sauce.
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dan m
Went in at eight fifteen.The store doesn’t close till nine o’clock.Three employees, there were so eager to get out of there.They were breaking everything down.They only had one kind of meat because they didn’t refill or put away everything other than the tequila lime chicken, which is an upcharge.There are no toppings.The girl had to turn around and get cheese guacamole, and some other things off a cart headed in that was headed into the.Refrigerator I can only assume she did give me a bag of chips to go with my chips and salsa. However, the entire salsa area was broken down and there was no salsa to get to put on my burrito bowl or to dip my chips in
So I was less than enthused about not getting half the stuff.I wanted, I understand you want to get out of there.But you got forty five minutes left, and I wasn’t the only person in that store
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Leilani Colón
Welcome to Moes…I love this place. Chicken club quesadilla is my favorite and always my go to meal.
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kibbies
If I could give this zero stars I would. They were incredibly backed up, but I placed an order 57 minutes before I received it while every single other person in line was able to go through and get their order, majority being more than what I myself ordered. Do NOT go here.
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Constance Thomas
I went into Moes tonight and it was my very first time coming to this place and they are disgusting. The food is nasty and salty and the chips were stale and hard and the rice was very very salty and my husband got a burrito from there as well as I got a bowl and i just can’t believe the taste is beyond nasty. I am also pissed because the team that works there works well together and they are very friendly. But the food will never. On top of that I gave an extra 10.00 tip for the nasty food at this place.
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Joe Christiano
Why use the ap to order when you still have to wait 30 minutes after it’s “supposed to be ready”
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