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Chipotle Southport Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
Address and Contact Information
Address: 2155 Town Center Plz, West Sacramento, CA 95691
Phone: (916) 273-8977
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in West Sacramento, CA
Chipotle Mexican Grill. 775 Ikea Ct West Sacramento, CA 95605. Near Ikea … 2155 Town Center Plz, West Sacramento, CA, 95691. Open NowUntil 10:00 PM.
Chipotle Mexican Grill in West Sacramento, CA
About Chipotle Mexican Grill. 2155 Town Center Plz West Sacramento, CA 95691. Chipotle is a fast-casual restaurant chain known for …
Chipotle Mexican Grill Locations in West Sacramento
2 Chipotle Locations in West Sacramento · Chipotle West Sacramento. Open – Closes at 10:00 PM. 775 Ikea Ct · Chipotle Southport Town Center. Open – Closes at 10: …
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Reviews
Rasta Charlie
I had a very disappointing experience at the Chipotle Mexican Grill at 2155 Town Center Plaza in West Sacramento.
I ordered a sofritas bowl, which is supposed to be plant-based tofu. While eating, I discovered a large piece of chicken at the bottom of my bowl. For anyone who avoids meat, this is a serious issue.
When I went back and asked to speak with a manager, she immediately became defensive and questioned whether I had a receipt instead of apologizing. She insisted it wasn’t possible for chicken to be mixed in — despite the obvious risk of cross-contamination with open food containers and shared serving utensils.
I asked what could be done to make it right, but received no apology and no real solution. I later left a detailed voicemail for the district manager and never received a call back.
If you are vegan or vegetarian, I would be cautious about eating at this location. The cross-contamination risk is real, and the way this was handled made me feel blamed rather than valued as a customer.
… moreI ordered a sofritas bowl, which is supposed to be plant-based tofu. While eating, I discovered a large piece of chicken at the bottom of my bowl. For anyone who avoids meat, this is a serious issue.
When I went back and asked to speak with a manager, she immediately became defensive and questioned whether I had a receipt instead of apologizing. She insisted it wasn’t possible for chicken to be mixed in — despite the obvious risk of cross-contamination with open food containers and shared serving utensils.
I asked what could be done to make it right, but received no apology and no real solution. I later left a detailed voicemail for the district manager and never received a call back.
If you are vegan or vegetarian, I would be cautious about eating at this location. The cross-contamination risk is real, and the way this was handled made me feel blamed rather than valued as a customer.
Vladimir Makeyenko
Had someone pick up my food. As we sit down to eat, I pick up my bowl to shake it, it’s light as a feather. After shaking it. I open it up to see this, half empty! You’d expect it to be at least full when you pay 17 bucks. Nope! Not at all. This place scammed me, i do not recommend this place unless you have money to waste.
… moreI A
Ordered online to go 10/13/25, Girl that assisted me was very kind, friendly and welcoming. Amazing customer service. Hopefully other locations can learn from here. Thank you and God bless.
… moreMuhammad Shahbaz
Dear Chipotle Manager,
I get sometimes mistakes happen. However; multiple mistakes is no longer a coincidence. It appears to become a pattern. A pattern that states to the average customer that this establishment simply does not care about you. They simply want your money, for you to shut up and not complain. Under your leadership, your staff has constantly messed up my order. There are only 7 ingredients on the menu. How is it even possible to mess up one’s order multiple times.
I’ve ordered a Sofritos bowl multiple times and instead I end up getting chicken. How does the staff confuse it for chicken? It’s because the manager of this establishment does not care about the customers or the quality of the food. And when the manager doesn’t care, well why should the staff members?
Congratulations! Your lack of care has been acknowledged. Thank you for letting me know I should never return here.
… moreI get sometimes mistakes happen. However; multiple mistakes is no longer a coincidence. It appears to become a pattern. A pattern that states to the average customer that this establishment simply does not care about you. They simply want your money, for you to shut up and not complain. Under your leadership, your staff has constantly messed up my order. There are only 7 ingredients on the menu. How is it even possible to mess up one’s order multiple times.
I’ve ordered a Sofritos bowl multiple times and instead I end up getting chicken. How does the staff confuse it for chicken? It’s because the manager of this establishment does not care about the customers or the quality of the food. And when the manager doesn’t care, well why should the staff members?
Congratulations! Your lack of care has been acknowledged. Thank you for letting me know I should never return here.
Cielo Sichi
Went in tonight to get two Chicken bowls and two Chicken burritos. There was eight people working in there. They were out of chicken, white rice, and pico. Because I had to get steak instead of chicken. I asked if they would charge me for chicken instead. They said that they couldn’t do that. I understand a busy night, but literally they had eight people working in there and there was no chicken on the grill until they realized they were out of chicken. From a customer service standpoint is absolutely ridiculous. I don’t care what the policy is. I worked kitchens for 10 years and that is absolutely worthless. If that is indeed the policy. It needs to be changed.
… moreZachary Lewis
Store is dirty and no one in here- order is 10 min late- staff is less than friendly- manager on shift walking around with a soda cup in his hand- staff seems lost in what they are doing. Having worked for chipotle before doesn’t seem like anyone has been trained in front/lobby cleaning. Or treating customers which is something that chipotle claims as a greet all customers…. Bathrooms were clean- but there was no one here to use them so that makes sense- just wondering what or how long the food has been sitting on the counters and tables
… moreTruth Reigns
I live close by and I try to support the businesses in my area. I ordered online and gave a $3 tip. When I got home, my burrito bowl looked like slop. There was too much sour cream and guacamole, barely any lettuce, barely any pico and barely any cheese. And this was a veggie bowl.
This is not the first time the manager destroyed my order. She does the pickup orders and a horrible job putting food together. I ate about 1/4 of this burrito bowl and can’t bare to eat anymore.
I guess I have to go in person to make sure my food isn’t thrown together and tastes like it looks. I will not be ordering online anymore and I will not be supporting this chipotle anymore.
… moreThis is not the first time the manager destroyed my order. She does the pickup orders and a horrible job putting food together. I ate about 1/4 of this burrito bowl and can’t bare to eat anymore.
I guess I have to go in person to make sure my food isn’t thrown together and tastes like it looks. I will not be ordering online anymore and I will not be supporting this chipotle anymore.
Mike Nohrden
Why is this Chipotle more expensive than all the other ones? Oh, because it’s Southport. The “luxurious” West Sac neighborhood. The one by IKEA is a dollar a bowl cheaper.
… moreDorena G.
Just ordered food here for the first time. Ordered online which was far more convenient than going inside to order. However, I got home and the burrito was so spicy. My son couldn’t eat it. I only added the pico de gallo which is not spicy at all, but the bell peppers and onion vegetable side was super spicy! So I opened it up and told him I would pull the chicken out and this is literally how much chicken was in the entire burrito. Like 10 pieces total. I could buy one chicken thigh and cut it up and it would be more chicken. Super disappointing. Basically paying for rice and beans. We will not be going back.
… moreEvwon Kurios
I really appreciate this location. Its been a long time since I felt wronged, there was a few months stint a while back where plates were disappointing. Over the past year+ food has been delicious, plates & burritos have been appropriately filled/ratioed (except maybe once or twice). Chipotle is #1 spot for me and my brother of the 3 fast food locations we order out from these days. For quality of food, health, fill, price, service, & location/ease you can’t go wrong with this location! I don’t feel like I have to order in person to ensure I get the portions I expect. The crew that has been prepping my orders has been wonderful. I usually order on mobile ~once per 1-2 weeks, from 6-9pm.
Thank You!
… moreThank You!