MrUnlimitedGG
1 star all the way around solely because they prepare your food with no gloves and bare hands. I witnessed both workers touch boxes, receipt paper, computers, and more then go right back to touching your dough and incredients to make the pizza. The guy cutting the pizza used his bare hands to grab peppers from the bin to put in the box for a customer then tossed some back in the bin for the next customer because he grabbed to many. They never washed their hands between handling food and other items
… moreStaci Branch
Ordered on the app. They accepted order at 6:39. When door dash driver arrived (709pm) to pick up order, they claim another driver picked up the order. The DoorDash Driver waited for them to remake the order. So we did not have the pizzas until 741pm.
Seems like they did not make the order until a driver was there. Seriously, process is broken!
… moreOcean White
order Papa John’s for my team every single Friday, but every time I use this Robinson location in Norman, they pawn the order off to DoorDash — and it never arrives in under 2 hours. This has happened with my last three orders here.
When I called to address it, the manager’s only response was, “I’ll try to do better, bye.” As a manager myself, I can tell you that is not how you handle an upset customer. I understand delays happen, but this is clearly a pattern of poor service, lack of accountability, and zero urgency to improve.
If you want your order on time and handled professionally, skip this location entirely. The Papa John’s off Classen Blvd is consistently efficient, kind, clean, and professional — the exact opposite experience.
… moreIsabella Santos
Normally my household loves papa John’s they have really good flavorful food. But this last experience was a deal breaker. Waited over an hour and a half for pizza and the delivery guy gave us the wrong order. My husband had to chase the guy down to get the right order and our food was cold. Never coming back.
… moreS C
Not very pan pizza like… looks like a regular pizza…
… moreJimmy L
I’ve been ordering Papa John’s for years now. Every location has its ups and downs, but this one has been consistently awesome for a couple years now. I believe Ryan Johnson is the main reason for its consistent quality. He always provides exceptional customer service and maintains professional politeness. I’ll continue ordering from here, even if its out of the way, because I know that Ryan will produce excellent pizza.
… moreAlicia Leeper
This is how we received the new Twix dessert bites and they were not sealed, like the pizza and breadsticks we had delivered. Not even consumable. Absolute disappointment! 2 stars because the other food was OK.
… moreBen Miers
Good pizza! I recommend the thin crust pepperoni! Fast! Had my order ready for pickup within 20 minutes!
… moreAshley Hewitt
Worst experience ever! This papa johns has horrible service. The delivery guy is rude and acts like he’s on drugs. The order always comes messed up. Then the customer service afterwards is just as bad! Horrible
… moreGreat Plains Bank
Ryan the manager and the driver took care of us.. Halloween night and crazy busy, thought our food would be cold but was spot on..
… more