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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 90 East (Service Plaza, Massachusetts Tpke, Charlton City, MA 01508
Phone: (508) 248-0517
Order and Reservations
Order: Order online
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Reviews
Andrea R.
I’d love for these McDonalds to have any bit of pride in their product or work.
The bathroom smelled absolutely so awful that I didn’t want to eat my food in the car after I used it.
The employees taking orders were on their phones so a crowd was standing at the registers waiting to be called up.
The soda machine was flat and the flavors weren’t hooked up correctly so you get half water, half soda. My snack wrap only had sauce at the bottom.
Really just all around not a great place. I’d suggest using a bathroom and getting soda literally anywhere else in the world.
… moreThe bathroom smelled absolutely so awful that I didn’t want to eat my food in the car after I used it.
The employees taking orders were on their phones so a crowd was standing at the registers waiting to be called up.
The soda machine was flat and the flavors weren’t hooked up correctly so you get half water, half soda. My snack wrap only had sauce at the bottom.
Really just all around not a great place. I’d suggest using a bathroom and getting soda literally anywhere else in the world.
Vladislava Turcan
Absolutely unacceptable experience. The crispy chicken sandwich came plain — just chicken and bread — and the cheeseburger didn’t even have pickles. When I pointed it out, the staff insisted that’s “how it’s made.” If that’s truly the standard here, this location needs serious management changes. Honestly, either retrain the entire team or close this place down.
… moreShannon
Check your receipts. The two cheeseburger meal says $9.99. We got 2. The bill came to almost $25. Tax was just over $1. The receipt says med/large. Their advertised menu doesn’t match the receipt, and they just upsell in the register to a large without asking. Adds up when your buying multiple meals. Say medium or they will automatically charge you a large price.
… moreJack Spector
I never went here but the reviews said it was bad so I gotta follow the crowd, also I was trying to put an order in otp to another McDonald’s, and the guy on the other end called me an asshole and hung up, so now I got beef with McDonald’s.
… moreRaymond Plante
Zootopia happy meals without zootopia toys for kids, ran out of apple slices, ran out of plain milk, etc… all for thehighest price mcdonald Ive seen — $50 for pair of cheeserger meals and 2 happy meals. Don’t expect much at the monopoly service areas on the interstate, but this was just sad
… moreDave Soskin
No one there spoke English. I had to point to menu items to order and they still got the order wrong twice. I was also overcharged. Counter lady shrugged shoulders when I asked to speak to a manager. I just left. I won’t be baxk
… moreMike Bergin
It’s McDonald’s at a rest stop—yeah, it’s overpriced for what it is, but you’re getting exactly what you expect. Same food, same taste, same experience no matter where you are. And honestly, that’s the whole point of going to a fast food chain: no surprises, just dependable road food that tastes exactly like the last time you had it.
Now, I’m giving them 5 stars—not because the food was hot and fast (though it usually is), but because of the absolute circus of people I’ve seen these workers deal with over the years. Screaming about ketchup, flipping out over pickles, acting like their lives are ruined by a missing straw… and the staff still keep it together and get the orders out.
And please—for everyone’s sanity—use the app. Don’t rattle off a 15-line life-or-death order at the counter and then get mad when it’s not perfect. Order on your phone, show up, grab it, and move on. Respect the hustle.
… moreNow, I’m giving them 5 stars—not because the food was hot and fast (though it usually is), but because of the absolute circus of people I’ve seen these workers deal with over the years. Screaming about ketchup, flipping out over pickles, acting like their lives are ruined by a missing straw… and the staff still keep it together and get the orders out.
And please—for everyone’s sanity—use the app. Don’t rattle off a 15-line life-or-death order at the counter and then get mad when it’s not perfect. Order on your phone, show up, grab it, and move on. Respect the hustle.
Noah Maynard
“Can I please have a bacon egg and cheese on a biscuit with a Diet Coke?”
“What?”
“Can I please have a bacon egg and cheese on a biscuit with a Diet Coke?”
“What?”
“A number 3 meal”
“Oh, ok, with an iced coffee?”
“No thank you, a Diet Coke”
And then they put a steak and egg on a bagel in the bag. Madness.
… more“What?”
“Can I please have a bacon egg and cheese on a biscuit with a Diet Coke?”
“What?”
“A number 3 meal”
“Oh, ok, with an iced coffee?”
“No thank you, a Diet Coke”
And then they put a steak and egg on a bagel in the bag. Madness.
Emma D
hours are posted as 24hrs for the Mcdonald’s and then when we wait in line and the one kid behind the counter at 2:30 simply tells us we’re closed, as he’s munching behind the counter
… moreSky Suthar
From Ny to maine every week 2 time stop here from past 3 months tofay that spanish guy ( no name so said spanish) said we close broh you are a 24 hr mcd than why you take online order ? And that guy wear blue tshirt 11th september morning 3:20 managment please check this
… more