Shanna Scragg
Spent $55 at Jimmy John’s on Cobb Pkwy. Ordered the #13 Jimmy Cubano and was HIGHLY disappointed. In fact I’m actually ticked off. I called because I thought they gave us the wrong sandwich. But NOPE! IT LITERALLY HAS 3 THIN SLICES OF HAM. Where’s the meat? It doesn’t look anything like the picture. It looks like the kids slim. Lacking and flat. I paid $8 for 3 thin pieces of ham, 2 thin slices of cheese, a couple pieces of shriveled microwaved bacon, pickles, mustard and hallowed out bread. They said some sandwiches are hallowed out. So you’re not even getting a full sandwich just because of the bread alone. The one in the ad doesn’t look hallowed out. I didn’t ask for it to be hallow. And the one in the ad is busting with meat. The manager couldn’t care less. He sounded bored and ready to be off work. No I didn’t ask for my money back because I’m not that kind of person. But if I was the manager I would have at least offered to remake the sandwich like it’s advertised. Won’t be going here again. I never had this problem with Jersey Mike’s.
… moreLisa Sinyard
I do delivery 90% of the time. Most of the time they ignore requests to halve sandwich, include napkins & no Ice In drink. Additionally, why do they store white onions & iceberg lettuce next to each other. Then onions get dropped in lettuce & they can’t tell. So onions end up on sandwich & the lettuce tastes like onions . Then have to dig thru sandwich to find the strays. Just move them on the line! Problem solved. 5 guys does the same thing. Mind boggling. Just be a little more detailed oriented & careful with your toppings to be back to 5 stars.
… moreAmy Loudermilk
First time at this location. Greeted as soon as I walked in the door by everyone working the line. Was a little ahead of the lunch crowd, so no waiting. Ordered and sandwich made fresh in front of me. Ordered a few extra toppings on the side and easily accommodated. As I sat and ate, the lunch rush started, and it got busy. Lots of folks picking up from the order ahead area. Customers who ordered on arrival were in and out within a few minutes. Friendly staff. Clean store. Definitely will stop again.
… moreBrooke Massey
Where’s the flavor? The chips in my combi had more flavor. Order the Ultimate Italian and have zero flavor. The bread was also burnt. Add some flavor please.
… moreKayla Swart
My first impression of this place was not the best. We ordered the giant sub and they told us they couldn’t toast the whole sub so they would have to cut it in half and toast separate which was fine but then we asked if we could only toast half and leave the other half cold and they for some reason refused to do that and said they had to toast both halves. I was really upset because it doesnt make any sense to me why they would not do that. It was faster to just leave the other half cold. People make things so hard and it’s not even worth eating out these days.
… morecy gray
Stopped by Jimmy John’s for some to go subs. The quality is what you would expect from Jimmy John’s. Which is excellent. The reason I’m writing the review was for the service. Well I was in there I watched the guys making the subs cleaning up as they went. They were working very efficiently and having fun doing it. It’s nice to see a place where people actually still take pride in what they do and care about their customers. Great job all around guys.
… moreIan Lunsford
The best service & the food is always fast & correct,
… moreTom Weber
Normally this place is “freaky fast”. But today they were “freaky slow”. It looked like the crew working there were new. I ordered online, but watched a bunch of people that came in after me walk out with their food. It seemed like they did a poor job filtering in the online orders and only did the in store orders. I wasn’t the only one waiting for an online order. It was a mess.
… moreMikal Meitzler
I think I order here every other day or so because I get stuck at my job and can’t leave during work. Not going to leave a review off the food quality because it’s jimmy johns, you know what you are getting. The staff and service however is amazing. I’ve literally ordered food at 12 noon and had it show up at like 12:05 and think to myself “how in the hell is that even possible?”. I order the same thing every day, so I’m pretty sure everyone in that store knows my order and they are already making it when they see the phone ring. Usually just give them my card number and the call is done in like a minute. Staff is just friendly and great all around.
… moreSamantha K
BEST SERVICE I HAVE EVER HAD AT A FAST-SERVE RESTAURANT! Our sandwiches were ready before we took our card out of the credit card machine, it was amazing. The staff were so friendly, the restaurant was so clean, the food was so good (as always). I would definitely go out of my way to go back to this location just because the service was that incredible!
This should be the standard for ALL Jimmy John’s restaurants, really ANY fast-serve restaurant!
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