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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread East Meadow is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 2501 Hempstead Tpke, East Meadow, NY 11554
Phone: (516) 644-2650
Menu Photos
Order and Reservations
Order: Order online
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Panera Bread at 2501 Hempstead Turnpike East Meadow, NY
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Panera Bread – East Meadow – MapQuest
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Reviews
WinterStars 008
First off let’s start by the way I was greeted and treated I walk in there I order one thing the girl seemed nice but when she brought my order to me she clearly sees my hand out but insist on shoving it to me on the counter rather than actually put my order in my hand! Actions DO speak louder than words. The menu and the atmosphere especially the food remediocre at best I will definitely never be back in this location again
… moreFebi Ibrahim
I placed an order for two pick 2 for dinner and my husband went to pick it up they did not have the cookies I ordered and they replaced it no problem but when he came home one of the meals were missing I called the store and they said that the doubled checked the order and it’s there and if I have an issue to contact customer service
It was sad how they handled the situation I always went there at least once a weak I don’t know how I feel about the east meadow Panera bread
I wanted to mention that they also tried to give the customer service number missing the last four numbers!! Manger :Maria and I spoke to Nolia
Very disappointed
… moreIt was sad how they handled the situation I always went there at least once a weak I don’t know how I feel about the east meadow Panera bread
I wanted to mention that they also tried to give the customer service number missing the last four numbers!! Manger :Maria and I spoke to Nolia
Very disappointed
Sue Granados
This was one of the most unprofessional customer service experiences I’ve had at a Panera Bread location. I made a simple, polite request for a cup for coffee and was met with clear attitude and disrespect from an employee (Amy). There was no provocation or reason for the tone I received.
I asked to speak with the manager, expecting the issue to be addressed immediately. Instead, the manager responded, “I’ll speak to her after her shift,” which effectively dismissed my concern and showed a lack of leadership, accountability, and customer care.
Customer service issues should be addressed in real time, not brushed off. This interaction reflects poorly not only on the employee, but on management’s standards and training. Panera positions itself as a customer-focused brand, yet this location failed to meet even the most basic expectations of professionalism and respect.
I strongly encourage corporate leadership to review the management practices at this location.
… moreI asked to speak with the manager, expecting the issue to be addressed immediately. Instead, the manager responded, “I’ll speak to her after her shift,” which effectively dismissed my concern and showed a lack of leadership, accountability, and customer care.
Customer service issues should be addressed in real time, not brushed off. This interaction reflects poorly not only on the employee, but on management’s standards and training. Panera positions itself as a customer-focused brand, yet this location failed to meet even the most basic expectations of professionalism and respect.
I strongly encourage corporate leadership to review the management practices at this location.
Alexis Lichtenberger
Had an a problem with my order and Eric the manager made sure to make it right. Came back the next day and offered me 2 free bagels and coffee. He handled this situation in a perfect way.
… morejoyzee dja
This Panera location is the worst for customer service. The staff have no personality. No one smiles. NO ONE. Doesn’t even ask “How can I help you?” Whoever is at the counter will just look at you waiting for you say something. I go here because this is the one closest to me. I’ve overlooked the customer service and abad atmosphere here because of proximity. But today is the last time I’m ordering here. Everyone that works in this location needs to be retrained.
… moreGeo M.
Place looks decent. I ordered through a kiosk but couldn’t find the option for something I wanted on a drink. I used a cashier to place my order and was this person rude and horrible attitude( the transgender cashier yes you) sad because I approached this person with a good attitude and they had no smile no people person personality. Very dissatisfied.
Bagels were cold and hard, the only good thing was the coffee.
Definitely not coming back to this panera ever again, you’d think with the prices they charge, they would invest in training their staff more accordingly. although good service should be had at any price point.
… moreBagels were cold and hard, the only good thing was the coffee.
Definitely not coming back to this panera ever again, you’d think with the prices they charge, they would invest in training their staff more accordingly. although good service should be had at any price point.
Arman
Extremely poorly managed restaurant. They seem to ALWAYS be backed up with the mobile orders, and even after you can see on the screen that your order is ready for pickup, they just leave the order back there in the kitchen knowing that you’re waiting for the order. No sense of urgency or care whatsoever. Not to mention it’s impossible to get an employee’s attention because they’re all always hiding behind the kitchen, avoiding serving anyone who’s standing at the counter. It’s like trying to hail a cab in midtown Manhattan, and failing.
Either this restaurant is woefully understaffed, the employees are poorly trained, or both. It’s evident that the manager is terrible at their job and should be replaced immediately.
… moreEither this restaurant is woefully understaffed, the employees are poorly trained, or both. It’s evident that the manager is terrible at their job and should be replaced immediately.
Naomi Kozak
Staff has changed so much, not what used to be. I ordered a chai latte and got some kind of coffee, when I went back to tell them they made the wrong order, they gave me. A Look like I was wrong; they thought I chai latte was a coffee with milk. Finally they made me the chai latte but it was bad, it tastes like rotten wood. This place is going down. Not coming back.
… moreAzukar
The 1 star is only due to the horrendous parking lot they have. Potholes EVERYWHERE. It’s been months and no fix. It’s a shame, u gotta decide whether u get some food or pop a tire. Please fix the parking lot this is outrageous.
… moreNicole Valentino
Waited over an hour for a bowl of broccoli cheddar soup. The employees were rude and let my boyfriend’s food get cold and served him the wrong sandwich. This service was terrible the food was terrible the prices were terrible this experience was terrible.
… more