Carolina’s Mexican Food – Chandler

  3.4 – 196 reviews   • Mexican restaurant

Social Profile:

Counter-serve Mexican joint serving tortillas, tacos & tamales in an unpretentious setting.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Carolina’s Mexican Food - Chandler 85224

Hours

Friday7 AM–10 PM
Saturday7 AM–10 PM
SundayClosed
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM

Address and Contact Information

Address: 1972 N Alma School Rd, Chandler, AZ 85224

Phone: (480) 493-1020

Website: http://carolinasmexicanfood.com/

Menu Photos

Order and Reservations

Order: Order online

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Reviews

Craig
Delicious Machaca and bean burrito, with green sauce and wrapped in a yummy homemade tortilla. For just under $10, we felt this was a really good burrito at a fair price for 2025. Yum!
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Natasha Je T’aime
Did I go to Chipotle!? $12 for a taco salad and the bowl was only 1/4 full! I was excited to go here since I use to go to the original location downtown but it had been several years since I had gone. I just moved to Chandler and this location I could make on my way home so I finally ordered food to go and got home to find a huge disappointment. Zero star rating
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Sherry R.
OWNER SAID TORTILLAS ARE NOT MOLDED & THEY ARE NOT KEPT FOR NEXT DAY USE. PICTURES WERE NOT LOOKED AT & MOLD IGNORED. INCONSISTENT LEADERSHIP. GM HAD TROUBLE MAKING CHANGE. AREA MANAGER NEVER RETURNED MY CALL OVER A WEEK LATER.

Someone mentioned this fast food restaurant in Chandler. We had eaten at the Phoenix location many times and their food was exceptional.

I went through the drive-thru and I asked him if they had a meal with two tacos rice and beans and he said yes but it’s not on the menu. I discovered later that it is on their menu.

I placed my order and asked for no rice and double beans and I asked for green sauce and told them that I could not eat red sauce because of allergies. When I got home I had three containers of red sauce. I’m not sure what they wanted me to do with the red sauce even if I could eat it.

I also ordered half a dozen of flour tortillas and I asked them if they could give me butter with it. The answer was no that I would have to buy individual flour tortillas that they would put in foil and have butter with it. I don’t know why they couldn’t just throw some butter in the bag but that takes a little bit of common sense. On top of that, the flour tortillas were molded

They gave me my receipt which only had a total and it looked like the total was $28 which was way too expensive. I asked for a receipt with the breakdown and they said that their POS system did not offer that but they said there was a receipt on the bag which also did not offer a breakdown the food items that was ordered and what the prices were.

I got home only to discover that there was no rice as requested but they’re also was no double beans. There was also a bunch of lettuce on top of the entree and I cannot eat lettuce as well as tomatoes and tomato products.

I called back and got a person that claimed to be the manager only to find out he was the front end manager which is not what I asked for. He told me they would replace my order and he was going to take my information. A girl then got on the phone and told me they would not replace my order but they would give me the beans and I responded what good is a side order of beans going to do me a week from now when I have time to come back because I’m not just going to eat a container of beans? I found out that that girl was actually a front end employee so why she thought she could override a manager’s decision is beyond me.

She asked me if I wanted to talk to the GM and I said yes. Francisco got on the phone and said that he would coach the girl and that they would replace my order in full. Of course by this time I wasn’t going to eat the food because it been sitting out for at least 30 minutes while I was trying to rectify the situation with Carolinas. The food was cold by then. I also would not eat it because the meal had chicken in it and so it set out for the drive home and at least an additional 30 minutes for the phone conversation with three staff members of Carolinas in Chandler Arizona.

After thinking about it, I do not want my food replaced and I want a refund. Based on the Carolinas in Phoenix, a couple of years ago an acquaintance of mine and I went to the Carolinas in Mesa Arizona and it was definitely not as good as the one in Phoenix.

I see comments that they use the same menu and recipes that they do in Phoenix but that does not mean that everybody can cook like the cooks in Phoenix and the food in Mesa is not acceptable.

Untrained employees and poor customer service at the Chandler location is also not acceptable. That little hole in the wall Carolinas in Phoenix is a great little restaurant. It’s too bad that I live so far away or I would definitely frequent the Phoenix location unless it has gone downhill as well.

I would like to speak with the area manager.
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Jon Valenzuela
Not a favorite. I had the #1 enchilada and taco. The enchilada was ok, the asada taco had tough meat and exploded almost immediately because it was served in the enchilada sauce in a to-go box even though I ate there, and the meat was not very flavorful. The beans were decent, but the rice seemed to have some parts/pieces that were dried out. I know we are in the east valley, so take this for what it’s worth, Everything needed salt.
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Alex Fornek
We love coming to this restaurant and usually have a great experience. Unfortunately, this visit was frustrating.

I ordered a pint of beans , twice, and received only a 4 oz portion. When I got home and unpacked everything (I ordered several other items as well), I realized the mistake. I called the restaurant and was told the best they could do was offer another 4 oz because “there are 8 ounces in a pint.” A pint is actually 16 ounces, so that explanation was concerning.

After providing my receipt number, I was told I could come back for more beans if I wanted. That’s not always realistic when dinner is already cooking and I have kids at home. I understand mistakes happen, but it was frustrating to not have the order corrected appropriately.

It may help to have employees read orders back at the window for accuracy and ensure staff are informed on correct portion sizes.

We enjoy this restaurant and hope this feedback helps improve future experiences.
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Ann Sherman
Order @ the counter – get a number & they bring you food – in & outside seating & drive through. I found a spot to sit inside – cleaned off the table & sat down. Soft drinks & all you want salsa station. Carolina’s food is always amazing & people are friendly. Have loved their food for 20+ years – glad you are in Chandler – thank you!
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Desiree Mendes
The staff are super friendly and very accommodating. Food is always amazing, and the portions are more than enough. Come to think of it, I haven’t had anything I didn’t like yet!!
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Sara Maria Tovar II
I’ll admit, the anticipation for this place to open was almost unbearable! I’ve been a loyal fan of Carolina’s for years, making the 20-mile pilgrimage to the original Phoenix location on Mohave just to get my hands on their legendary burritos. So, when I found out this new spot was opening minutes from my home, I was beyond thrilled!

Since they opened in February, I’ve been here three times—and if I’m being honest, I’d eat here every single day if I could. The red chili burrito with cheese? Absolute perfection, bursting with rich, mouthwatering flavor in every bite. It’s the kind of burrito that makes you close your eyes and savor every second. My second visit, I tried the machaca burrito, and wow—it was phenomenal. Tender, flavorful, and wrapped in that signature homemade tortilla that sets Carolina’s apart. On my third visit, we went for tacos, and let me tell you—my kids, who are usually picky eaters, devoured both the beef and chicken tacos so fast they immediately begged to come back for more. That never happens!

The service? Excellent. The food? Unmatched. The convenience of having a drive-thru? Game-changer! I honestly don’t understand the negative reviews. No parking? There’s plenty! Small burritos? They are perfectly sized. Bad service? Everyone we encountered was polite and attentive, bringing our food out fresh and hot.

I HIGHLY recommend this place—no, I insist you try it! It absolutely blows every other local restaurant out of the water. If you’re craving the best Mexican food around, look no further. Carolina’s has officially raised the bar, and I’m beyond grateful to have them so close to home!
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JP
Carolina’s is the real deal. No competitors come close to producing what Carolina’s does. Best beans, home made tortillas, and good Carne & Chicken. I’ve been going to the PHX location since 2000. So glad Carolina’s came to Chandler, AZ. The bean & cheese bullet with a taco is my go-to combo.
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Vincent Chacon
This place does not do justice for Carolinas name whom is a staple to the community in Phx. The food was dry and over seasoned and our burritos were cold. This place needs to do better. I understand they are new and just opened but jeeze. I’ve loved and supported Carolina’s in Phx for years and the one in Mesa is also good but Chandler is by far the worst of them.
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