
Address and Contact Information
Address: 26-28 Conway St, London W1T 6BH, United Kingdom
Website: http://bills-website.co.uk/
Related Web Results
BILLS RESTAURANTS LTD. people – Companies House – GOV.UK
Bill’s Restaurants | All Day Dining | Famous Burgers
Bill’s Restaurants | LinkedIn
Reviews
when leaving the restaurant I Voice my dissatisfaction with the manager.and told him that we would never return he apologised and said that he would call me the following day he didn’t.
I called a few days later and spoke to the assistant manager and after lengthy conversation he offered me a complimentary glass of wine I told him that my wife did not drink and for him to come back with on the alternative solution. He said he would and he left with Voicemail offering me a bottle of wine. I despair.!!
We cannot go out and mix for fear of infections, viruses and bugs etc..
Spoke to the kindest lady in bookings as we had seen Rushden Lakes had outdoor pods and thought this could be a safe way to enjoy a Christmas meal out.. what we received from Bill’s went beyond our wildest dreams.
Lilley-Rose took our booking via email and rang me to sort everything out and made me feel she understood the situation.
I explained our position and asked if the table could be thoroughly wiped down and if our waiting staff could be free from coughs and colds.. what we received was a service fit for royalty.. I felt like my wife was so special to them too… nothing was too much trouble..
I will not go into detail as words could not do the meal, service and loving care towards us justice… THIS MADE OUR CHRISTMAS SPECIAL.!
All I will say is there is such a thing as angels walking the earth, Lilley-Rose (booking manager) even came along to say hi and left flowers, Rosie (our waitress and assistant manager) on the day so was attentive, we really could not ask more.. Perfection..!
I truly hope the CEO of Bill’s reads this and realises these girls along with probably a lot of other staff are true, kind and precious beyond words to his business and customers.
5 stars is all I can give on here but they deserve 10..!
While we have time as family we will be back to see these ladies again.. and again.. love them..
Today I rung up and the phone was picked up by a gentleman. I greeted him and just to check I asked if I had the right number I was rudely and abruptly asked “What do you want” and upon answering was told to “ring on Monday” and before I even had a chance to respond the phone was hung up on me.
In this industry manners are everything and after that phone call i will not be speaking in a very positive manner about bills head office or their support team.
super breakfast in Leeds W Yorkshire.
Looking forward to our next visit.