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Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Tartar sauce is an extra 33 cents for some reason though.
Staff was busy but attentive and the eating area was clean.
I placed a mobile order for my kids and didn’t realize it had been canceled until I arrived at the location. I did not cancel it myself. When I went inside to ask about it, an employee told me to pull up to the drive-thru.
At the first window, the employee got the manager and the manager told me my order was canceled and instructed me to drive around again to place a new order. I said well why didn’t your coworker tell me this? I explained that I hadn’t canceled anything and didn’t have a code because the order had already disappeared. I was clearly frustrated at this point because I had already driven there expecting the food to be ready for my kids.
I then had to re-order the exact same meals and pay again.
When I reached the second window, an employee made a comment saying, “Oh, I can see why she’s miserable,” referring to me. That was completely unprofessional and unnecessary. I didn’t respond. I was just waiting for my kids’ food.
I’ve worked in customer service before. I understand customers can be frustrated. But professionalism matters. Making comments about customers within earshot is unacceptable.
My kids love McDonald’s, but after this experience, we won’t be returning to this location. Staff attitudes and lack of accountability made this a very disappointing visit.
JY review
But why is the music so loud? Its the 30th, why is christmas music still playing and blaring? I see half of the other customers being their phones to their ears just to hear their phones. When i asked a worker to turn it down, he said he didnt know how.
I went through the drive-thru once for a Big Mac and 40 pieces of chicken nuggets. After dropping them off for my nephews I came back and wanted to try to order inside the restaurant. No one was there to take my orders and the ordering system was not working for me, so I waited 10+ minutes for someone to show up so I could place the order. Everyone was so busy working in the kitchen area. Some customers were given the wrong waiting number and didn’t get their food so they all came up to ask for their food one by one. It was a bit of chaos I think.
I finally got a chance to order my food and asked for a cup of water. I was given a cup of TAP WATER. That was the only disappointment and it did not taste good. Plus the receipt says 3 of each sauce for the 40-piece nuggets. I only got 2 of each one.
I know the staff works hard, and I’m going to give this restaurant Four Stars with room for improvement.
The meat is superbly succulent, the sauce and dressing are fresh, what is more, it comes in a quite big portion
This joint maintained good and fast service, clean toilet (with password on the door-handle, ofcourse), becareful with the tap water, it is hot at least during the winter while I was there.
Not much on the dining table, the usual here and there smudges – but it will do.
A little tip, go directly to the big menu window to input your order, then to cashier.