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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Hours
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–5 PM |
| Sunday | 11 AM–5 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
Address and Contact Information
Address: 15942 Los Serranos Country Club Dr, Chino Hills, CA 91709
Phone: (909) 597-6034
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
San Juan Rotisserie Pollo | Chino Hills CA – Facebook
15942 Los Serranos Country Club Dr Suite J, Chino Hills, CA 91709 Phone: (909) 597-6034 Experience mouth-watering rotisserie perfection right here in Chino …
Order San Juan Rotisserie Pollo – Chino Hills – DoorDash
Get delivery or takeout from San Juan Rotisserie Pollo at 15942 Los Serranos Country Club Drive in Chino Hills. Order online and track your order live.
San Juan Pollo – Chino Hills – MapQuest
15942 Los Serranos Country Club Dr, Ste J, Chino Hills, CA, 91709. San Juan Rotisserie Pollo in Chino Hills, CA is a popular Mexican restaurant known for its …
Reviews
Alex Pearson
This place is alsome great vibe friendly people and great food. I’m from North Carolina and this is the best rotisserie chicken I have ever had in any place that I’ve ever ate y’all guys have to come and try!!!!
… moreJohn Eckerman
Been going to this place for years and love it. I usually get a chicken burrito which is one of the best in town. Its a family owned place with great customer service too. Highly recommend
… moreJohnson B.
This was my second time visiting San Juan Pollo after being recommended by a loved one. My first visit was great—the chicken was delicious, and the staff member at the counter was courteous and polite. That positive experience is what brought me back for a return visit. Unfortunately, this second time was extremely disappointing.
I dealt with the same person as before and placed a very simple order: a whole chicken, cut in half and packed in two separate boxes, along with a small side of potato salad. I made sure to repeat my request multiple times to avoid confusion.
The menu lists a whole chicken at $15.99 and the side at $2.50—so I was expecting my total to be around $18.50 with tax. However, I was charged $35. When I questioned it, the employee claimed I had ordered a whole chicken and a half, which I had not. After some back-and-forth, he removed the extra half chicken, but the revised total still came to $25.
When I asked why it was still over $20, he casually mentioned it was extra for cutting the chicken and using an additional box—something that was never disclosed up front. Apparently, there’s a hidden $5 charge just for splitting the order. This was never communicated until after I brought it up, which feels extremely shady and deceptive.
Whether times are tough or not which he brought up, adding unannounced charges and hoping the customer won’t notice is not ethical business practice. I paid the total (including the $5 hidden fee), but I made it clear that I would not be returning. It’s sad that they’d rather try to sneak in a few extra dollars than retain a loyal customer.
To future customers: double-check your receipt and be very clear about your order. Ask about any “extra” charges up front.
This experience turned what could’ve been a go-to spot into a hard pass. Very disappointed.
… moreI dealt with the same person as before and placed a very simple order: a whole chicken, cut in half and packed in two separate boxes, along with a small side of potato salad. I made sure to repeat my request multiple times to avoid confusion.
The menu lists a whole chicken at $15.99 and the side at $2.50—so I was expecting my total to be around $18.50 with tax. However, I was charged $35. When I questioned it, the employee claimed I had ordered a whole chicken and a half, which I had not. After some back-and-forth, he removed the extra half chicken, but the revised total still came to $25.
When I asked why it was still over $20, he casually mentioned it was extra for cutting the chicken and using an additional box—something that was never disclosed up front. Apparently, there’s a hidden $5 charge just for splitting the order. This was never communicated until after I brought it up, which feels extremely shady and deceptive.
Whether times are tough or not which he brought up, adding unannounced charges and hoping the customer won’t notice is not ethical business practice. I paid the total (including the $5 hidden fee), but I made it clear that I would not be returning. It’s sad that they’d rather try to sneak in a few extra dollars than retain a loyal customer.
To future customers: double-check your receipt and be very clear about your order. Ask about any “extra” charges up front.
This experience turned what could’ve been a go-to spot into a hard pass. Very disappointed.
ADEL P
We asked for combo #3 the family pack with large sides, well those really are LARGE SIDES, they are very abundant and so delicious, also we ask for the chicken to be extra gold because I like it like crunchy and OMG they did it and it was amazing! The attention of Elizabeth was awesome, very welcoming, and she is a true lider making the best for the clients and for the business. Also, the restaurant is super clean, and the food has great quality. Congratulations! You are a big example of how a business should be exceptional. Infinite blessings, and thank you so much!
… moreCarlos Quintana
Great tasting chicken and excellent fast friendly service , Gustavo is the best hands down best pollo spot
… moreZheng Hao
Fantastic rotisserie chicken, always fresh out of the oven, juicy and marinated perfectly. Great food, great service and great people, very friendly. Highly recommended!!!
… moreGustavo Davila
A copy of Juan Pollo, not part of the chains. They’re food is just as delicious but the prices are a little higher. The food is great the restaurant is always clean and the service is excellent.
… moreAuna M
Great service, delicious food! We’re always ordering their family packs. The young boy that always answers the phone has great customer service 🙂 everyone’s really nice.
… moreDiana Garcia
I’ve came to San Juan Pollo multiple times now and they have not disappoint any day. Food is delicious and the customer service is top tier. Recommend for events as well
… more