Julie Morgan
Ordered a Sourdough jack combo with large fries and unsweetened tea, got a large fry that only had 2 fries in it and they gave me sweet tea not unsweetened ( this was after she asked us 5 times if we wanted sweet tea and told her no) Also see pic below of my sourdough jack, they didn’t toast the bun, no mayo. Crappy place, will don’t stop there again.
… moreSarah Gordon
I was attending a class on this side of town and decided to pull through the drive-thru for a quick meal. The female over the intercom was very rude, rushing me and acting irritated that I needed a moment to look at the menu. After waiting about 15 minutes in the line, I pulled up to the window only for her poor attitude to continue. Her manager standing directly behind her observing her attitude and apparently not disagreeing with it. I had to ask for multiple items that were left out of my order once my bag was handed to me. More attitude about the correction although I was polite. So I drive off only to bite into my jumbo mozzarella stick to find that it was not even cooked all the way, still frozen in the middle. Overall for service, poor food, poor experience; The monster Munchie box was a good deal though.
… moreKatherin B
Hello , I usually go to this location because of the afternoon crew . Very hard working crew with enthusiastic people. Today I witnessed something very heartbreaking , disturbing and disgusting from the manger against one of the employees. From what I heard , the manger Andrea was accusing another former employee and manipulating other workers to raise their hand if they had any issues with that employee, to which only one young white looking lady raised her hand . And which i understood it was the mangers sister . Previous times that I’ve gone to this location Andrea is always trying to problems agains coworkers. And to my understanding, this looks very personal because Andrea’s mom was there . Truly disgusting from her part , and I hope the OWNERS AND GM’s take actions . This is unbelievable and disgusting. She is so sick .
… moreYahaira Gallegos
How is this even “loaded wedges”. This is beyond ridiculous. I did drive thru, didn’t think to open the box to check. When I got home I saw the crap they gave me. If I would’ve checked I would’ve demanded for it to get done the proper way or to get a refund, I understand food doesn’t look like in the pictures but did they even try to make it remotely close.
… moreVictoria Najera
We went through for a late night munchie trip. The drive-thru guy was hilarious. The food was made fresh. They were extremely friendly. And hard-working! 10/10 would recommend
… moreAna Oros
No explanation needed it doesn’t even look like boba it looks like old grapes they should just stick to their fountain drinks and tacos lol. But the tacos didn’t even have the cheese melted it looked like it just got slapped in there. Simple things that can be easily fixed.
… moreandrea paola
This place is beautiful, it is always clean, they are working hard to improve, the lobby VERY CLEAN, very good equipment and delicious food
… moreRaquel
Best service at the drive thru window. The gentleman was accommodating, polite and made the experience feel like a sit down dinner. He even doubled checked our bags to make sure we had all our food. Great job.
… moreSam park!
If your going to be open past 1am at least have people on shift that know what’s going on. Being in the drive thru longer than 15 with only the cars is crazy. Then when I order I have to constantly correct the person taking the order. Do better.
Update: still a has horrible slow service. Please hire people that want the job and can learn. Why does it take 15 minutes for 3 Jr chicken sandwiches?
… moreKatheryng Salgado
They were out of a lot of flavors for drinks but the restroom was clean. Dining area is modern and you can charge your phone.
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