McDonald’s

  3.0 – 2,009 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 48239

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 25830 Plymouth Rd, Redford Township, MI 48239

Phone: (313) 937-8210

Website: https://www.mcdonalds.com/us/en-us/location/MI/REDFORD-TOWNSHIP/25830-PLYMOUTH-RD/11994.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

Fast Food in Redford Township, MI at 25830 Plymouth Rd

Looking for Fast food near you? Visit McDonald’s in Redford Township, MI at 25830 Plymouth Rd, for breakfast, burgers, fries, and more, or order online!

McDonald’s | Redford MI – Facebook

Order an Egg McMuffin or Sausage McMuffin with Egg for $1 on the McDonald’s app on March 2 and celebrate National Egg McMuffin Day! #Mcdonalds #onlinedelivery # …

McDonald’s – 25830 Plymouth Rd, Redford, MI, 48239 – MapQuest

Get more information for McDonald’s in Redford, MI. See reviews, map, get the address, and find directions.

Reviews

Caitlin C
Drive the additional mile to the location on Telegraph Road. It has to be better than this location.

This has to be one of the WORST locations I have ever had the displeasure of ordering at. Today was not the first, second, third or even fourth time that I’ve had problems with this specific location. Nine times out of 10 my order is wrong and I have to return to the restaurant to have the issue resolved.

When customer specifies not to include items on a sandwich it isn’t because they feel like it. A majority of the time they don’t like the item or, in my case, they are allergic to that ingredient.

Today was the last straw after giving them many attempts to get an order correct and being extremely patient and understanding that mistakes happen.

When I contacted them today and asked to speak to a manager about the inaccuracy of my order frankly, she could have cared less. She in turn made me feel like I was inconveniencing her by calling. She responded that she would talk to “them,” then questioned if it was her location and hung up. Absolutely rude when I was being nothing less than kind.

I’m just questioning, should fast food chains get away with less than adequate service because they are not a four-star establishment? Is that acceptable in today’s society especially with the astronomical price increase of food these days? I would say no! After all, how hard is it to serve food warm and properly made. Not to mention ruin properly packaged.

Just take a look for yourself at how my order was packaged. Pathetic!!
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J D Thomy
Looked as if they recently had a remodel. People were friendly enough. The wait was extra extra long and not worth it. My order was given to me wrong. Fries were old although there were so many people in line old fries( cold and hard) should not have been a thing. For sure, I was cheated! I ordered 4 stripes meal and this is what I got!
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JaTaya Smith
Went there this morning at 6:30am. Called before to make sure they had the strawberry cream pies. The gentleman said 2, I wanted 4. Guaranteed he would make more.

I arrive and the GM has no idea who I spoke to and claims she’s been there all night. REFUSED to make more pies and tried selling me pies from the previous day. Then proceeded to cancel my entire order and said she is not going to service me due to my “rudeness this early in the morning” when I asked why couldn’t more pies be made. Walked away and refused to come back and speak to me. I wasn’t rude at all, just didn’t understand why more pies couldn’t be made when this store is 24 hours! The young man in the cash out window refused as well to not take my order due to her direct orders to him to not take it.

The GM is tall, mid weight, and African American. She wouldn’t tell me her name nor did she have on a name tag.

She was rude, unaccommodating, unprofessional, and immature. The behavior of her as a GM was unacceptable and childish. Also, this is a fast-food franchise, the job description is literally to make and serve food. I don’t see what the issue was about dropping more pies other than not wanting to perform the duty. Mind you, I had about a $30 order!

Never had an issue with this location until today and will not be back due to the GM. That is not how you treat a human nor a PAYING guest/customer.
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Ashley Sanders
If I could give this place a 0/10, I would — honestly, negative stars.

I waited in the drive-thru from 8:23–8:35 just for my order to be taken. After that, it took forever to even move forward. When I pulled up to the payment window, no one was there, so I proceeded to the next window where I was immediately told to “move up, we’re waiting on your order.” I explained that I hadn’t even paid yet and asked how long the wait would be. I was told “not long.”

My total was around $30, and I used the app for discounts. After pulling forward, I waited another 30 minutes before someone finally came out to hand me my food.

When I checked the bag, I was missing a Big Mac. By then the line was long, so I had to loop back around to the front just to get the sandwich. Once I finally got home and started unpacking the food for my family, I discovered the 4-piece nuggets were covered in Big Mac sauce inside the box.

Between the extreme wait time, poor communication, missing items, and messy food, this was an absolutely terrible experience. Never again.
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Angel Parker
Very clean, professional and warm in a good sense. The employees are kind and informative, also checking up on you, to see if you’re enjoying the meal and experience. I’d recommend this place if you want a quick efficient yet tasty meal
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Doreen Painter
We get drive through 3 days a week, after school! They are very busy but always friendly; I have never had an inaccurate order. We occasionally dine in when it’s busy. They do an excellent job cleaning the dining area (so many kids hanging out but well behaved) they can’t allow loitering and do a good job navigating that. Wonderful adult gentleman keeps them in check! lol. He’s funny too and my grandson loves him
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Anonymous
Ordered through the app and requested a cheeseburger off the grill with hot fries. Food was cold when I received it. After they took it back, the burger was returned unwrapped and still not hot, and the fries were cold as well. When I requested the manager, Kelly had a bad attitude and snatched the bag back. Staff was rude. Extremely poor and unacceptable customer service. Ratchet! Never had this problem on telegraph!
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Kira
I’m really disappointed with my experiences at this restaurant. Almost every night the food comes out cold, no matter what I order. It’s frustrating to spend money on meals that feel like they’ve been sitting out instead of being served fresh.

On top of that, there is a lady who works there that is consistently rude and unprofessional. Her attitude makes the whole experience even worse. Good customer service should be a priority, but she makes guests feel uncomfortable and unwelcome.

I hope management takes these issues seriously, because the restaurant could be much better if they fixed the quality of the food and addressed the unprofessional behavior.
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Robert Timbs
3 nights in a row, I went in there after work. To get 2 double quarter pounder with cheese meals, large and each day when I got back home, there were like 2 onions on each one. All 3 times and no catch up. And mustard at all. And I even explained to them to please make sure there’s ketchup and mustard and all 3 times there was none. The fries were excellent. The hamburgers were terrible. October thirty first halloween.I went to the drive through.It went fast.The two times before that, I went inside to order.And I waited at the register for fifteen minutes each time before someone even came to the.Register to take my cash. There were plenty of employees inside all who were paying attention to the drive through only

And once again, November 29th I thought I would give the place another shot because it’s close to home me. And my employer ordered 2 double quarter pounders, with cheese, one of the double quarter pounders was red in the middle. It was disgusting and the other one was done. I don’t see how that can happen or be possible. And I’ve always loved their fries. This time the fries were kind of chewy. I’m really disappointed in this place. I believe you need to hire some people that have a family to feed and need a job. You keep hiring these young kids that don’t want to do nothing but sit around on their damn phones in there. It’s kind of sad because now I will go the extra mile to telegraph away from my house before I go there again.
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Deettra Barksdale
Last review was on 1/19/26 about this same thing! Smh I just seen a young man letting someone out so I know it’s staff in there! I have a mobile order and here I am sitting here going on 10mins smh then I say I’m going to sit and wait at the window you know to run their timer up then I get there and I see one staff counting the register an two staff standing around but why not say something while we just sit and wait at the speaker!
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