Sonic Drive-In

  3.8 – 2,037 reviews   • Fast food restaurant

Social Profile:

For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3800 North First Avenue for the ultimate SONIC experience!

Fast-food burger & fries joint with an old-school feel, including retro drive-in service.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sonic Drive-In 85719

Hours

Friday7 AM–1 AM
Saturday7 AM–1 AM
Sunday7 AM–1 AM
Monday7 AM–1 AM
Tuesday7 AM–1 AM
Wednesday7 AM–1 AM
Thursday7 AM–1 AM

Address and Contact Information

Address: 3800 N 1st Ave, Tucson, AZ 85719

Phone: (520) 888-4769

Website: http://www.sonicdrivein.com/locations/us/az/tucson/3800-north-first-avenue/store-3438?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAzMzg0ODcyNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

sonicdrivein.com

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Reviews

Gloria
Would put a BIG Fat 0 if I could
Went to buy mozzarella sticks today after placing an order to make things go smoothly, I got my order with the mozzarella sticks stuck together not cooked in the middle left a lot of the bather all over my seat .. call to talked to a manager that claim to be by the name of Chico place me in hold only to hung up on me. I called back and talked to a girl claiming to also be a manager and said she’s not awarded of what cooks put in the bag, after talking to her she hung up on me. I’m gonna report this store to the BBB and make sure the health department makes a stop at this location for selling uncooked goods and not taking responsibility for it
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Savanna Hernandez
They completely screwed up my order. Also missed one of my orders so I had to drive around and get down to reorder the meal that wasn’t added then on top off my food was cold and honestly tasted old and then on top of that there was what seemed to be hair or some kind of fiber on my fries! Sonic just isn’t what it used to be! I want my money back so not worth the wait or the money! NEVER BEEN SO DISAPPOINTED
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Avery Schnitzler
My boyfriend and I were served raw chicken and didn’t notice until we ate it.
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Luisa Lopez
It’s clear to see by the most recent months reviews that we should not visit or trust the food at the sonic location on first avenue in Tucson, Arizona. If it is indeed managed by this disgusting excuse of a food worker, then it would make sense why store morale and quality is so poor.

He wiped sweat dripping from his forehead with the palms of his hands and continued to serve food. I hope this is not an indication of overall Sonic standards. Based on reviews, I would say it is. This self proclaimed manager needs retraining on deescalation, and after today’s reported incident to corporate this worker shouldn’t even have a crew position. I will be following up on this location specifically to ensure something is done about Sean/Shawn, no name tags and refused to give name.

Picture of Sean who left the store to try to intimidate me into leaving while claiming to have called the police. Police never showed as I waited on the phone with corporate.

If I could give negative stars on food and service I would.

Attached picture of another review. Seems very common behavior for this location, is this true for your stores and business beliefs, Sonic????

Update:
It just keeps getting worse and worse the more I scroll on this locations reviews. It ends with me. The way I was treated is clearly the norm for Sonic and the location in Tucson, Arizona first avenue. It ends with me. I will be escalating this further than I thought. Today’s experience was not only intimidating but unacceptable. August 24, 2025 4:03 PM

I would like to be contacted by the franchisee. He needs to know who he has entrusted. Unbelievable that he has treated this many people this way, yet this is just the people writing reviews on Google, there’s yelp, etc. I needed popcorn for this one.
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Jason Lytle
It’s unfortunate how my visit was the complete opposite of what I’ve always experienced at this location for 20+ years. After arriving on time and checking in on the app with my stall #. I was sitting in my car patiently waiting for the next 25 minutes before a very kind employee came out to ask my name for the order and came right back out with my order and apologized which I thanked him and told him to have a nice day and he responded have a nice day as well. Once I returned home and got my food out I had taken 2 bits before realizing that my Cheesie Bacon SuperSonic Stack Burger only had 1 of the 2 burger paties that should have been on there. Everything else was correct and good. I tried using Sonics website and app to found out how to reach out to inform them of the mistake but there is no other way besides social media and that sucks cause I’m not trying to shame them but just inform them of both the good and bad of my recent purchase. Im sure my next visit I will have an all around good experience like I’ve always had prior to today.
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Cindy Parish
Oh my God, this sonic is clean. The customer service, especially wonderful, and I got a full meal for $10. The food was so fresh. I really think everyone should try sonic. It is very good for the price and the food and the customer service.
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Abram A.
Showed up at noon today on Saturday. They just had a remodel, but when we asked to use the bathroom, the manager said it’s condemned. That’s pretty sad. They spent all the money for the remodel, but supposedly they don’t have a bathroom that you can wash your hands to eat your food. Unfortunately, my four-year-old couldn’t wait so we had to leave and go elsewhere.
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Hannah Palomino
Old man said he was a manager was rude. He was mocking us over and over I’ve worked in fast food and never would I have treated a customer like that even on my worst day. Younger girl with large gages was laughing at the situation, she was mumbling on the mic and we’d ask her a separate question and she just repeated the last thing she said, she seemed confused about her own menu. Food was stale as if it has been sitting there. I was given ONE singular onion ring on my order of onion rings. Older man was being very petty and saying “that’s out of my pay grade” … as a manager this doesn’t sit right with me at all. May 31 Saturday at 10:00pm.
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Theodore
Very mixed experiences at this Sonic. Most recently, I placed an order through the app, arrived to pick it up, and was told they didn’t have my order and couldn’t give me my food. When I tried to address it, a carhop came out and was belligerent, leaned on my car door, and used aggressive body language to indicate there was nothing they could do. It was uncomfortable and upsetting.
On a previous visit, I paid around $6 for a Free-Up burrito and received what was essentially a kid-sized portion. When I asked to speak to the manager, he refused to talk to me and waved me off. An assistant manager did step in and correct it, which I appreciated.
This location is inconsistent — some staff are helpful, others are dismissive. Customer service and order handling need improvement.
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Andrew Nguyenba
What’s the point of order ahead, and the app promising that it’ll be ready at a certain time if I need to then wait an addition 20 minutes BEYOND my pickup time to get my good. If I could give less stars I would
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