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Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Everett, MA at 128 Broadway | McDonald’s
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Reviews
A large hot coffee with milk and sugar should not be a problem, yet at this location, it almost always is.
I usually stop by early in the morning, between 4:00 a.m. and 5:00 a.m., using the drive-thru, since this McDonald’s operates 24/7. That makes it even more frustrating that at those hours—when there are no customers and the place is completely empty—they still take an excessive amount of time just to prepare a coffee.
Today, November 20, 2025, was definitely the last straw.
Once again, it took an unreasonable amount of time to prepare something as simple as a hot coffee with milk and sugar. What’s even more concerning is that this is not an isolated incident. On multiple occasions, they have taken far too long, even when there is not a single car ahead of me.
I fully understand that delays can happen during busy hours or when there are customers. But this location tends to be slower when there is no one at all, which makes absolutely no sense from a professional standpoint.
This repeated pattern shows poor organization, lack of efficiency, and no sense of urgency.
As a frequent customer, I feel frustrated, dissatisfied, and disappointed. The level of service here is far below the standard that McDonald’s is expected to provide.
I sincerely hope management takes serious action to correct these issues, because in its current state, this location falls short in every way.
I stoped by today and the refused to hive me a refill never heard of this