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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 7053 Arundel Mills Blvd, Hanover, MD 21076
Phone: (443) 755-8910
Menu Photos
Order and Reservations
Order: Order online
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Looking for Fast food near you? Visit McDonald’s in Hanover, MD at 7053 Arundel Mills Blvd, for breakfast, burgers, fries, and more, or order online!
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Get more information for McDonald’s in Hanover, MD. See reviews, map, get the address, and find directions.
Reviews
Michael Chandanais
This is the most professionally operated McDonalds I have ever seen. The staff were well dressed, attentive and efficient. Two managers came out to check on customers at separate times, and it was very clean. This was way beyond my expectation. Great job!
… morePrecious E
I don’t live near here, but I’ve been a few times. The food is always hot fresh & correct.
I was told the Manager was very strict about people sitting in after the lobby close at 11. I did not know they close at 11 when I ordered my ride. Google said 12 AM I thought. A young man allowed me to sit in until my ride came. I was very appreciative of them.
… moreI was told the Manager was very strict about people sitting in after the lobby close at 11. I did not know they close at 11 when I ordered my ride. Google said 12 AM I thought. A young man allowed me to sit in until my ride came. I was very appreciative of them.
Anias Saint-Fleur
I went through the drive-thru and ordered a Big Mac meal. I specifically requested that it be fresh, with no pickles and no middle bun. When I received my order, it was incorrect, so I went back and politely asked for it to be fixed. The replacement order was worse: it still had pickles, no lettuce, included the middle bun, the meat was extremely dry and hard as if it had been sitting out for a long time, and the lemonade tasted like water.
To avoid causing further issues, I went back through the drive-thru and politely requested a refund. When I reached the window, the manager was extremely rude and disrespectful. He looked at the burger, touched it with his bare hands, and stated with a dismissive attitude that it was “perfectly fine,” despite the issues I explained. I remained calm and non-confrontational throughout the interaction. As a manager, I believe the situation should have been handled much more professionally. I have never experienced customer service like this before. He then told me not to come back to the location again.
… moreTo avoid causing further issues, I went back through the drive-thru and politely requested a refund. When I reached the window, the manager was extremely rude and disrespectful. He looked at the burger, touched it with his bare hands, and stated with a dismissive attitude that it was “perfectly fine,” despite the issues I explained. I remained calm and non-confrontational throughout the interaction. As a manager, I believe the situation should have been handled much more professionally. I have never experienced customer service like this before. He then told me not to come back to the location again.
Kristopher Klenotiz
Love a Maccas. This one had great staff and clean bathrooms. 5 stars for you guys.
… moreJestina Roberts
Great service! Lovely atmosphere enjoyed an apple juice
Service: …
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Mrs. Harris
, I placed a mobile order through the McDonald’s app for pickup at the Arundel Mills Blvd McDonald’s location. Upon arrival at the drive-thru, I provided my mobile order number to the employee on duty. However, the manager (Henry) stated that he could not see my order in the system and refused to assist me further.
To resolve the issue, I immediately contacted McDonald’s corporate mobile app support by phone. The corporate representative confirmed that my order had been successfully updated in their system and requested to speak directly with the on-site manager to verify the update.
When I informed the manager (Henry) that corporate support was on the phone to assist, he became rude, dismissive, and unprofessional. He stated, “I don’t have time for this,” and refused to speak with the corporate representative or check the system again, even though corporate had confirmed the order was valid.
Despite me showing proof of payment and receipts through the McDonald’s app, Henry continued to refuse assistance, saying he “wasn’t going to help” and that he was “done with it.” I remained calm and stated that I would wait in line until the issue was resolved and my food was prepared.
Rather than addressing the issue or verifying my order, Henry called the police and instructed staff to take other orders around my vehicle, deliberately ignoring me and refusing service. This was a humiliating, unprofessional, and unnecessary escalation, especially when I had clear proof of payment and corporate assistance on the line.
… moreTo resolve the issue, I immediately contacted McDonald’s corporate mobile app support by phone. The corporate representative confirmed that my order had been successfully updated in their system and requested to speak directly with the on-site manager to verify the update.
When I informed the manager (Henry) that corporate support was on the phone to assist, he became rude, dismissive, and unprofessional. He stated, “I don’t have time for this,” and refused to speak with the corporate representative or check the system again, even though corporate had confirmed the order was valid.
Despite me showing proof of payment and receipts through the McDonald’s app, Henry continued to refuse assistance, saying he “wasn’t going to help” and that he was “done with it.” I remained calm and stated that I would wait in line until the issue was resolved and my food was prepared.
Rather than addressing the issue or verifying my order, Henry called the police and instructed staff to take other orders around my vehicle, deliberately ignoring me and refusing service. This was a humiliating, unprofessional, and unnecessary escalation, especially when I had clear proof of payment and corporate assistance on the line.
Kameron Travis
I’m writing to report ongoing issues at the McDonald’s on Arundel Mills Blvd. The nighttime staff consistently provides poor service — long wait times, cold food, and unprofessional behavior. The manager in particular is the worst example of leadership I’ve seen at this location, displaying rude and dismissive behavior toward customers. Instead of ensuring orders are correct and guests are treated with respect, staff seem more focused on rushing people through the line. This experience reflects poorly on the McDonald’s brand and should be addressed promptly
… moreRae Sedam
Employees are already rude and they’re always conveniently “updating their servers” right before breakfast. If you don’t want to do your job, just say that.
… moreJermaine Asbury
I gave them my mobile app code to get the free Happy meal for my kid. They charged me for the Happy meal and took my Reward points.
… moreTesfaye Gari
The worst management and customer service. I had to go back to the counter to ask the missing items from kids menu plus I ordered chocolate milk and the rude manager yelled at me to pick something else which is not professional and worst customer service I have ever received. The place is dirty and all tables are leftover foods and not cleaned. Trash cans are full of trash. Adding picture. Zero recommendation
… more