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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Located at 2037 W Ridge Rd,Rochester,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain selling signature premium-blend coffee, plus light fare like pastries, panini & soup.
Address and Contact Information
Address: 2037 W Ridge Rd, Rochester, NY 14626
Phone: (585) 360-2795
Website: https://locations.timhortons.com/en/ny/rochester/2037-w-ridge-rd/
Order and Reservations
Order: Order online
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Reviews
Minion Knight
I recently visited this Tim Hortons location and had an excellent experience that stood out compared to other locations I have visited. The customer service was consistently professional and friendly, with the cashier providing attentive and courteous service from the moment I arrived. Their approach made the experience feel welcoming and personalized, which is always appreciated in a fast-paced environment.
The food quality at this location was also impressive. Items were fresh, well-prepared, and met high standards for taste and presentation. It was clear that the staff take pride in ensuring both the quality of their offerings and the satisfaction of their customers.
Overall, this Tim Hortons demonstrates a strong commitment to customer experience. Between the friendly staff, fresh food, and welcoming atmosphere, it is an excellent choice for anyone looking for a reliable and enjoyable visit. I highly recommend this location to both regular customers and those visiting for the first time.
… moreThe food quality at this location was also impressive. Items were fresh, well-prepared, and met high standards for taste and presentation. It was clear that the staff take pride in ensuring both the quality of their offerings and the satisfaction of their customers.
Overall, this Tim Hortons demonstrates a strong commitment to customer experience. Between the friendly staff, fresh food, and welcoming atmosphere, it is an excellent choice for anyone looking for a reliable and enjoyable visit. I highly recommend this location to both regular customers and those visiting for the first time.
Roxanne Roxanne
I’m trying to understand since when is it okay to tell the customer they didn’t mention something on their order? I ordered a meal and for the drink a hot chocolate with whip cream… when i went to the window and paid for my food and received my drink i noticed no whip cream. I said to the lady I said I wanted whip cream it’s not whip cream on this. She said well you didn’t say you wanted whip cream and it’s extra… you know what never mind. I know what i mentioned. Really getting tired of these fast food and their customer service.
… moreNatalie Rodriguez
WOW! I am not even joking when I say this is THEE WORST drive thru experience of my life so far. It all started when I had the thought of going to tim Hortons. I now know that is where I went wrong to begin with as I usually go to Starbucks or dunkin but hey I wanted to give it a try. I get to the drive thru and the speaker barely works so I had a hard time ordering. I pull up to the window to complete my order and the guy proceeds to tell me his headset doesn’t work, they were all out of carbonated drinks and they weren’t serving sides besides donuts and chips. After paying I was told to pull forward to wait for my food. As there was nowhere to go (no other window) I parked near the corner only to wait 10 minutes and have another employee look at me crazy because of where I was standing. After waiting what felt like an eternity, I had to go inside and get my food only to get to my car and realize I had missing items. No problem, I go back inside and grab it ONLY to pull out of there and within two minutes, I take a bite of my sandwich and bite wax paper. So now I’m going back a 3rd time to return them their wax paper sandwich only to get to the counter and receive attitude because I didn’t want to eat wax paper. Please don’t waste your time coming to this location. You are better off starving yourself. At least you’ll have your money, sanity and be wax paper free.
… morex TnT ToNy BiG x
Food was absolutely terrible. The taste was disgusting with a very nasty aftertaste. I couldn’t even get through the first bite of my sandwich without feeling sick. The bagel was hard and burnt, and honestly the food seemed like it could have been stale. Nothing tasted fresh at all. Overall, a very disappointing experience.
… moreChrista Lily
I came over just for a latte and I tried their new apple caramel cinnamon one. Isabella is a sweetheart! She was honest with me about not trying the drink herself, but warned me it was a hit or miss for people. I took the risk. It isn’t my kind of latte, but Isabella hooked a girl up and gave me some more caramel to add to it ☺️ I don’t choose Tim Hortons often but I’m glad I came here
… moreMichael Hahn
No name tag, but she was short and had short black/red hair. Very rude and unpleasant to deal with, and was eating openly behind the counter. I know this industry and the health codes, I saw multiple criticals in my 5 minutes there.
I will actively avoid coming to this store because of her and the disregard for health standards.
… moreI will actively avoid coming to this store because of her and the disregard for health standards.
Tyler G
Never been to a slower tim hortons just got done waiting 12 minutes in the drive through for a coffee and a hot chocolate. Only 2 cars in front of me. Always out of donuts as well.
… moreJohn Alampi
Coffee was great, service is excellent, staff is very friendly and kind. Customer focused location as compared to other local Tim Horton’s.
… moreJackie Robert
This Tim Hortons sucks. They don’t know how to make a chai latte to save their lives, I’ve given them the benefit of the doubt 3 times now and every time it was basically tea with creamer mixed into it, no foam at all, leaving it more or less tasting like lukewarm dirty water. Eat literally anywhere else and save yourself the headache.
… moreZachery Combs
They need to leave the door dash and delivery bags un sealed so the people can check for accuracy. This location constantly forgets things. I don’t get how such a simple task gets messed up every timem
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