Neil Shukla
I placed an order on 10/29/2025 for the $9 craving luxe box. The food was prepared in front of me and wow have they improved. This Taco Bell used to be littered with rancid oil, filthy atmosphere with lousy workers who didn’t give a damn about the food but they have upped their game. The flamin hot burrito was done superbly and so was the chicken chalupa. Full of good ingredients. 3 years ago I would’ve avoided this place like the plague but now I’ll be back.
… moreJoe T
Not sure what happened to this location but it has really gone down hill. It takes the workers 15+ minutes to serve you in the drive-thru. Tonight, they have turned off the menu board. They then told us to wait a minute and look over the menu…..while they waited 10 minutes to take our order. Then, we noticed the employees from Taco Bell walking back from Burger King with his headset on!
Do yourself a favor and drive a little further down the road to the other Taco Bell.
… moreMichael Farr
This place was an absolute mess this evening. Did an online order for drive through pick up, get the order and it’s wrong. Went inside to correct the issue and one of the employees was just involving himself for no reason. Over talking the employee actually trying to help. Refunded order, given the food, still incorrect. I get it, Halloween night, it’s busy. But the incompetence level was high. I worked fast food for 9 years. It’s stressful, but it’s not worth getting into with other employees/customers. Don’t send your spouse inside or they will get disrespected.
… moreLacey D’Amico
See photo… that’s a cheesy gordita the second time.. I had to go through drive thru 2 times since the first time they didn’t or the sauce on it… and of course the lobby was closed..
… moreDaniel M
This location used to be great, but the past 4 or 5 times we’ve tried to come the staff was making it impossible to get an order. Just watched 2 of the employees (yes, the one taking the orders on headset) walk back from Burger King while we sat at the speaker waiting to order. Half the time the door is locked and the other half they act like any cars in the drive thru is overwhelming and you end up waiting 20-30 minutes to get your food.
… moreAlexis Medrano
I went there this evening thinking i was going to another one, I was completely frazzled, everything else tonight was going wrong INCLUDING THIS (or so I thought) I put in a pickup order for the wrong location and had ZERO time to go to the right one before I had to babysit. Well a man, the manager I think? If he’s not he should be, just sayin, looked at the order on my app and without question made it as quick as he could and gave me some cinnamon twists I was on the verge of TEARS and this man saved my night. I got his name but forgot it anyways he’s wonderful and thank you to that man
… moreIbnu As-sabeel
I have unpleasant experience picking up a doordash order. I wish taco bell did a better job and employed enough people to do the job. I understand they have stuff to do, but always lacking man power im most taco locations.
… moreZack
Every single time that I go here all of my food is messed up. ABSOULTE TRASH. There is 4/5 chance my order will be messed up in some sort of way. TONIGHT every item was messed up. EVERY ITEM WAS COLD. THERE WAS LETTUCE IN MY CHEESE CUP. HOW?! MY ORDER WAS NOT not packed/presented appropriately. Will be back for FULL REFUND. 0/10 FOR SERVICE. FOR LACK OF PREPARATION AND CORRECTIVE ORDER. ECT
… moreLenny Ilyashov (Lenny)
Tried to order through drive through.
SLOW as can be. No heads up that they’ll be taking my order soon, no customer service of any kind. Waited 10 min to put my order in and gave up. Went next door to Burger King and got my food before the car that was behind me at Taco Bell had even put his order in.
… moreJohn Rowan
Had a bad experience a few months ago. Decided to try again and just like the last time the order was completely wrong. No one was there the only car and still missed items and others were wrong. Then once I took a bite the ground beef must have been sitting so long it was rock hard. Ballwin location is worth the drive if u live in ellisville wildwood.
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