Wendy’s

  3.7 – 2,303 reviews   • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 28012

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Reviews

Roberta Webster
Both the service and food quality made this experience very disappointing. We walked up to the register and waited for the cashier to be ready, and when she looked at us after typing onto the screen I told her my order and then she made me repeat the entire order back to her. And even with repeating it all again it still wasn’t right and my burger had items I asked to have removed from it. And then the reason we had gone was to try the new tenders. Then when we had already been on our way in the car and opened the tenders only to see two of them were half the size advertised we did not feel as though we got what we paid for. Very disappointing, do not recommend especially when there are so many other fast food restaurants around.
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Kristy Johnson
Very friendly. Delicious food. I added some local sprouts I got today.
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Erin F
Filthy and terrible service. There were flies everywhere landing on food and food preparation surfaces, workers touching their hair and faces and then touching food with no gloves, and the actual prep surfaces were dirty. We waited a very long time to be helped while the front staff churned out door dash orders while ignoring patrons standing waiting to be helped, and one told me we can’t take any more orders. So keep that in mind when you are munching on your Door dashed order, it probably had flies walking on it and was not handled cleanly…
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Brian Daley
The fact that every car in the evening gets told to wait after the automatic greeting means that if there is any car ahead of you it will take 10 to 15 minutes just to go through a drive through. Seems to be a staffing issue and management needs to fix that. I have been coming to this Wendy’s by my house for over a year and nothing has improved. Ive started to avoid it
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Warren Peace
I have been enjoying their salads for years but they have so severely downsized their salads, I am done. It’s basically a side salad with a full meal price. So many delicious and much larger fast-food salads available right around the corner, why would I ever go back to Wendy’s?
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Amberly Selk
I’ve never ever had an issue with customer service or my food order at this location! All other location in charlotte that I’ve been to have messed up in some way. Amazing job here! Love the team! Keep it up yall!
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Ria Robinson
My first time going to this location and eating Wendy’s after 15 plus years. I went through drive thru and the guy who took my order wasn’t pleasant, kept cutting me off. Once I arrived at the window, he was the same. He gave me a bag and said have a nice day as he walked off with his back turned against me. Good thing I looked in the bag. I ordered a classic chicken sandwich and was given a hamburger. I understand people make mistakes that why I wasn’t mad. I went inside and explained…the nice young man replaced my order with no issues. The 3 star was for the chicken sandwich. It was fresh and hot.
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Jokester Funny
My family and I did a mobile order for 2 kids meals and a sandwich. Somehow the system messed up our order so the printed receipt said something different than what we ordered. We still had the digital receipt on our phone and show the lady working and her manager who acted like we were lying even though we had the proof we paid for it. They eventually gave us what we were missing but did it with an attitude. The customer service was terrible!
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Cathleen Kahler
I’m a foodie so I don’t normally eat fast food.
I ordered a a Junior cheeseburger and it was good. The bun was a little bit dry. Nice people. Great service.
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Scuba Steve
I been ordering same thing a long time. And when I order it and it randomly had other stuff on it then told im wrong? Okay
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