Ryan Barfoot
This is the best meal I’ve had at any Steak and Shake. The staff were friendly, brought me my food (dine-in) and asked for anything else. The manager also stopped by to make sure things were good. My food was made with care, you can just tell. I will definitely be back. The picture is of a worker cleaning each chair with care during their downtime. I’m impressed.
… moreMITCH CLINKENBEARD
Food was decent. No servers or counter help.
Everything has to be ordered at a kiosk. Not a fan!!
They call your name and you have to go pick your order up at the counter. They expect you to clean your own table also.
… moreKhrystyna Prokhorenko
The floor was very sticky at the entrance with a caution sign, however the stickiness was felt throughout the restaurant. It took a while to place the order, as one of the kiosks was not working, creating a bit of a line. This created an extra wait time for receiving your order with only two employees working at the time. Besides the atmosphere, food was great, fries seasoned well and a sweet cold shake to go with it.
… moreAndy (sleepnclass)
MUCH better food quality since switching to beef tallow! And I don’t mean just the fries. The burger tasted better too.
Fast service love the ordering kiosks with tap to pay. Restaurant was clean.
… moreMandi and Jason Reiman
We have eaten at many Steak n’ Shakes in the past, and they were always good, but we wanted to write a review on this particular one we ate at in Bloomington/Normal Illinois. We stopped there in August of 2025, and the burgers and fries just tasted so good this time. I dont know what was different than othere times, so I have to give the credit to the staff, especially the grill cook. Delicious. My teenage son ate his meal so fast, I was worried he might get sick. Lol. Highly recommend.
… moreRenata
I had an awesome experience. The guy was super nice & accommodating! I’ve been craving the fries & he found me some fry seasoning that I could buy! Thanx, man!!!!! Even was able to park my semi. Lol as long as there’s no one parked on that 1 side. I was stuffed full by the time I left!
… moreRyan Hinshaw
There is always room for improvement, and no one truly deserves 5 stars. However, Steak ‘n Shake is a local staple, and post-remodel, I have had nothing but stellar impressions of the company. The staff is always friendly, makes my order in a timely manner, and with care. I appreciate their switch from seed oils and notice the difference in taste, in particular. Delicious fries and an enjoyable experience overall.
… moreJen Heinz
Excellent service!!! Great food! Very very clean establishment!! The customer service is unbeatable! They are amazing!
… moreBob Duffy
Burger were cooked perfectly – crisp edges as expected from Steak n Shake. Fries flavored by tallow were delicious. Will definitely eat there again and often.
… moreAnthony Mcwhorter
The food is always delicious & the staff in the drive through are always friendly! Definitely a plus for now days, id recommend!
… more