
The Eastside Grill & Pub is a family owned and operated restaurant established in 2018. We strive to serve great food at a reasonable price in a comfortable setting. We encourage any feedback good or bad. Our goal is to be your favorite place to have a meal and or cocktail and we will constantly work towards that end. We hope that while you’re enjoying everything Canandaigua lake has to offer, you stop in to meet us and try our menu. Thank you for your patronage!
Address and Contact Information
Address: 4520 NY-364, Canandaigua, NY 14424
Phone: (585) 905-3903
Website: https://www.eastsidecanandaigua.com/?utm_source=google&utm_medium=map
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Reviews
As someone who has worked in the service industry for years as both a waitress and bartender, I never leave negative reviews lightly. My family and I have supported Eastside Bar and Grill since the day they opened. We’ve overlooked inconsistent service and food quality in the past because we genuinely wanted to see a local business succeed.
Unfortunately, our visit on July 5, 2025, was the final straw—and a glaring example of how little they now care about their patrons.
Here’s what we experienced:
My husband was brought the wrong beer. Not a huge deal—but still a basic error.
The $16 calamari came with only 4 tiny pieces, buried in a pile of lettuce and olives. It was essentially a dressed-up salad.
My husband’s Reuben sandwich had virtually no meat and was supposed to come with house chips. Instead, he got a small bag of Lays.
I ordered fish, which came with 9 bones—one of which hooked in my throat.
My daughter’s $17 mussels came with a hard, butt-end piece of stale bread she literally couldn’t bite into.
When we politely addressed these issues, the waitress had an attitude. We asked to speak to the manager, who told us:
“We’ll comp some of your shit, but if you don’t like our service, go somewhere else.”
Four other tables overheard and got up and left. We all met in the parking lot and they couldn’t believe how we were treated and wouldn’t stand for it either as they said their service was awful and another table said they were sitting to be addressed for over 30min.
I’ve since heard rumors that the place is shutting down and being sold. It shows. All I can say is: Good riddance. It’s a shame it came to this, but customers deserve better and you should be ashamed.
He took $20 off our $110 bill.