Family,man75
Pizza was great, service was good. Dont go there around noon with more than 50 bucks in cash though. I had to go to the bank across the lot to get change otherwise, ill definitely be back.
… moreRicky Obst
Do not order from this store. Ordered 2 sausage pizzas online. The order showed up with just crust. No sauce. No cheese. No sausage. When we called the store the manager was rude to my wife and said, “there is nothing I can do for you,” and ended the condensation.
… moreTanner Good
Over $20 for a simple pepperoni pizza delivered less than a mile away — arrived after 2:00 PM, cold and saucy, and they forgot my drink. Now I have to leave work to get what I already paid for. This Papa John’s has gone downhill — 2nd or 3rd time in a row with problems. Done eating here. As a commercial broker, I’ll be working to bring better pizza options to Danville.
… moreBrandy
I pre-ordered and picked up my order. The customer service was great, as was the food. I highly recommend the crustless pizza. Delicious!
… moreKaitlyn Foster
Normally when I order they’re really great and professional and delicious! Today was not that day. I ordered 2 med pizzas and a couple of sides. When we received the delivery, however, there was barely any meat/ veggies/ cheese on anything. Almost $75 for something that could’ve been a lot better like they normally do. Unfortunate.
… moreJames
First and last time I’ll be ordering from this Papa John’s. The food was good, but that was the only positive thing. Not long after I submitted the order I get a call from the location asking if I’m located in Indiana, and if I am, they will be canceling my order. I called them back and said I live 5 minutes from you in Danville. They said okay, but for some reason it’s showing Indiana on they’re end. Then when the driver is on the way, she is supposedly using Google maps but can’t find us on a VERY main popular road in Danville. I have to sit on the phone with her for over 5 minutes trying to figure out where she is and direct her to my house. She finally gets here and ends up bending over with food still her bag and drops half of our order on the ground. Then responds, “Thank God it didn’t open!” I’m like, yeah thank God! Because dropping it on the ground isn’t bad at all right. Then after we eat, I realize we were charged twice for the order. I call them back to tell them and they said it should drop off within’ 10 days. Like that’s a short amount of time. This place is a joke. Will never return.
… moreSteven Masse
I’d rather go hungry than eat Papa John’s. Any time I’ve tried it, I’ve regretted it.
… moresteven leerentveld
Terrible Ordered a Pizza Waited 35 minutes whilst watching people that ordered after us get their pizzas and when i asked how much longer i was told another 25 minutes, obviously they didnt even have it in line to do and we were sitting at the tables watching the entire time, First time we have ever been there and totally the last waste of a drive. Whats worse is the owner was working the night there as i heard a customer talking to him earlier whilst we were waiting.
… moreWilliam VanHook
Extremely disappointed with my recent experience. My order was supposed to be ready at 7:02 PM, but I ended up waiting an extra 45 minutes before anyone figured out what happened. I had to tell the staff multiple times that I suspected a delivery driver had mistakenly taken it, and only then did the front counter girl—who was incredibly rude—bother to check the system. She looked at the oven screen like that would help, even though there was no box or label for my order.
The customer service here is terrible—from the front staff’s bad attitudes to the lack of urgency or accountability. What’s worse is that the general manager was overheard using offensive language while complaining about taking a church order over the phone. Completely unprofessional and unacceptable.
To top it all off, my food was already out with a driver for nearly 30 minutes, and not a single employee offered to remake the order or even apologize. The order screen wasn’t even busy—it’s not like they were overwhelmed.
Not sure how the owners allow this kind of management or staff behavior. I won’t be returning.
… moreMandy Linville
I’ve never been disappointed with a papa John’s pizza. My favorite. Not really a dining in restaurant. Carry out and delivery.
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