Chipotle Mexican Grill

  2.5 – 245 reviews   • Mexican restaurant

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Chipotle Arlington Heights R-2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 60004

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Chipotle Mexican Grill in Arlington Heights, IL

711 E Palatine Rd Arlington Heights, IL 60004. Near Palatine Rd & Rand. place icon. Get Directions · (224) 857-7699 · Order Online · Order Catering.

1 Chipotle Locations in Arlington Heights

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Illinois/; Arlington Heights. Contact Support · Careers · Chipotle Goods · Gift …

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Reviews

Nat
Honestly I never thought I would have to make a complaint about this location, but I am appalled by the food I was handed today. The tortillas had clearly been touched by unclean hands, or placed on an unclean surface as there were black markings all over. I can’t tell if it’s mold or dirt. My photos may not show it justice, but this is unacceptable for a food establishment. My first instinct was to tear out the bad parts, but one Tortilla is covered in small dirt spots. These are not burn marks. This food is contaminated. I am absolutely disgusted and disappointed that this was served to me.
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Kevin Hong
Gross. I’ve had apple sauce less mushier than this bowl. I could pick up the rice in one piece with my fork. The chicken tasted like it was boiled. Only saving grace was the 2 cups of hot sauce I put in it to mask the taste and even with that it barely helped. I wouldn’t feed this to my worst enemies dog.
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John A
Not sure what all the negative reviews are for. Every time I’ve come here, I’ve had a great experience. I’m a vegetarian and get the veggie bowl, so I need some sustenance. They didn’t give me much rice, but all I had to do was ask for more. The only other complaint is that the cashier girl totally ignored me after I paid – no thank you, no “have a good day.” She just had her back turned to me. Oh well, I’ll be back.
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Paulina Rodriguez
I stopped by chipotle using the chipotle lane today. Didn’t have a great experience. My mom was craving chipotle today and I put in an order for a steak bowl. I get home and my mom found only 3 pieces of meat in her bowl. Portions were way off. I think it’s also my fault for not going in but I mean either way shouldn’t matter…
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Katelyn Rose
So I went into Chipotle after a workout and placed an order for myself I asked for 3 bowls for my family one steak, one carne Asada, and Barbacoa. They had completely forgotten that the meats were different and gave them all barbacoa. Not only was my money spent horribly but they missed half of the ingredients that I had got for me and my family. Not to mention because they charged me 45 dollars for it with no drinks
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Tommy Lee
One notable downside was that when the staff was busy, they seemed to provide smaller portions. It’s understandable that during peak hours, there might be a rush of customers, but it’s essential to maintain consistency in portion sizes. This can make a significant difference in how satisfying the meal is, and it’s an area that could be improved upon.

Despite this issue, the overall quality of the food at Chipotle remains a strong point, with a variety of fresh ingredients and customization options. It’s a convenient choice for a quick and tasty meal, but it would be even better if portion sizes were consistent regardless of how busy they are.
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Jarred Clements
I walked into this Chipotle with a seemingly impossible task- day of catering order. I wanted to provide lunch for my staff when our order through another restaurant couldn’t be fulfilled. I had little hopes as I tried calling around for 30 minutes to get last minute service and had no luck over the phone. Tired of trying to get through the automated systems from the countless places I reached out to, I decided to drive to this Chipotle and do things the old fashioned way. Jose Avina, the manager, was there for my staff and I, and made magic happen that day. Despite the short notice, he grabbed a sheet to fill out my request and the team got to work. I can’t say everyone will have a similar experience under these circumstances, maybe I was just lucky.. however, because of the staff at this location, my staff was extremely happy and full all day long. Everyone was so thankful and appreciative, and I owe it to the staff here for making that happen! So thank you again for feeding my team and allowing us to better serve our patients now full and satisfied!
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joonpyo hong
This was the worst chiptole I have ever had. The rice was old and watery that when I tried to mix it, it was a block of rice. I had to throw away some of the rice as they were soggy bricks. The chicken was soooo bad. It had no flavor and so dry. There were just high school kids who worked there. They have been going downhill and would never recommend going here.
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Anni
Hair in food and burnt pieces that hurt teeth. Nothing against service just basic rules and standards are not met
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Jayden Da Ros
First time eating at a Chipotle since visiting America. I was excited to try the food, as it’s often portrayed as a “fast food classic” in the States. Unfortunately, the experience was disappointing. When I ordered, the girl with dark hair and arms tatts preparing my food made fun of my European accent in a rude way. She also didn’t wrap my burrito properly and tossed it toward me when I went to pay. It’s a real shame, as I was genuinely looking forward to trying Chipotle. Perhaps it’s just this specific location, but it certainly didn’t feel like customers were valued here
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