Beth McLane
Fantastic service! I have a child with food allergies and they helped me find a safe flavor and toppings for him. They were so attentive and helpful. Nicest young people I’ve met in a long time! Thank you, Gabrielle and Isabella! We will definitely be visiting again.
… moreSouth
Staff were helpful and friendly. Store and bathrooms were clean. Disappointed with the ice cream. My wife’s Oreo was too soft for a cone and had more of the cream vs. cookie. I had the chocolate and it was okay.
… moreShelby Evans
2/19/2022 5:30pm. Four of us each tried different flavors. Was our first visit. First off the ice cream tasted great, really good flavors and very tasty. Better than other places we have been to. There were about 6 people in front of us. More came in as we waited so they were busy. Only 2 employees working. Observing how things were going in front of us it was apparent that the employees were less than enthused to be there. Our turn came. Let’s just say there was no smiles and a careless attitude. I/we tried to be friendly . Had a couple questions and it obviously was an inconvenience that we were there. I feel sure they were ready to be anywhere but working. But that’s your job. We are the type that will be understanding with things but a least try to make the best of it and treat customers nicer. Will be awhile till we return simply because of the service.
… moreMonyet
Good icecream and many options for toppings. The staff looked cute and mouth watering.
… moreKevin McAllister Sr
My first time back after awhile purely because I was too lazy but decided to treat myself last night and glad I went will be back there today as soon as they open
… moreKelly Marie
I guess this place has changed since I first went to a Stone Cold Creamery in Houston in the 2010s. The portions used to be huge and you’d get a waffle cone by default. Now, you’re going to pay nearly $10 for the tiniest serving size in a cup.
… moreFatima Sanchez
The place is nice, it’s a shame the employees are a bit rude. We ordered the exact same thing and received something different.
… morelea clendenin
Isabella and Gabrielle went above and beyond to make sure my nephew with food allergiescould safely have some ice cream. Thank you so much!!!
… moreJoseph Hileman
Went to this location on a busy Saturday afternoon. There was a manager and another staff working at this time. Although they were busy, both team members worked diligently to complete orders quickly and accurately. They were both super friendly and made what could’ve been an unpleasant environment into a great experience. Will definitely go back! Great experience. Impressed with how well the staff worked under such hectic circumstances.
… moreElizabeth Gray
We came at 8:15 on a Sunday night. The 2 girls manning the front were amazing. They were working as hard and as fast as they could while more and more people kept pouring in. There was a third girl who was working and she had been told to go home by the manager while the place had a line out the door. The two up front were exhausted and overwhelmed. When I asked where their manager was I, was told she was on vacation but made the call to cut staff when they were so clearly overwhelmed and doing the best they could. They ran out of several items and when I tried to pay with cash, the drawer popped and there was no change because the safe was broke. It’s a holiday weekend. I used to run/manage this place under the previous owners and I’m so sad to see that the care of the workers, the ones that make this place run when its owners and managers are off lack the consideration that on Labor Day weekend, when it’s hot and people will want a cold treat, the place is left with a skeleton crew and cutting staff seemed to be a great idea. That’s not fair. They were wonderful and they were struggling. And kept going. Rethink your managing skills some.
… more