4.3 – 266 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Cookeville. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Lizbeth Aviles
Some places do more than serve coffee—they quietly improve your world. This shop has a rare gift for remembering people, not just orders. Every visit feels intentional, like a small but powerful reminder that being seen matters. Their sensational customer service turns routine moments into meaningful ones, greeting you by name and knowing your usual before you ask. It’s the kind of place where familiarity becomes comfort and care becomes community. One cup at a time, they create positive change simply by showing up with excellence.
… moreTiffani Hammons
I’m honestly very disappointed with the order today. I ordered through Doordash and the driver had it picked up and delivered quickly. I know the poor quality wasn’t due to Doordash. The ham and cheese had a piece of hair MELTED INTO the cheese. The bags are closed and stapled, so there’s no way a hair could have fallen from the dasher. I’m not a “germaphobe” or picky so I took that part off and tossed it. However, I still could not eat the sandwich due to the bread being so dry and hard. I couldn’t bite into it without having to rip it into it with my teeth and causing my jaw to hurt. I had also ordered the Toasted Coconut Macchiato and added extra syrup. It only tasted like the espresso and milk. I didn’t taste any of the toasted coconut. The lavender cold foam on top tasted more like the toasted coconut flavor from the shavings that were on top more than the actual drink did. My boyfriend had the spicy falafel pocket and it was also dry and very chewy with no flavor. It was definitely not “spicy” and didn’t have any flavor of spice to it at all. His Strawberry Acai refresher was the only part of the order that was actually enjoyable. Also the chocolate croissant we shared was okay. Overall we both are just highly disappointed. Especially because we were made to pay a service fee (a tip) for being so far from the store. I’m not sure why that would matter since the Doordash driver that actually delivers the food should be the one concerned with that. It didn’t have the option to change the store or I would have. The Starbucks in Food City has ALWAYS exceeded expectations. Essentially we were forced to tip Starbucks 15% for terrible service. I’m not opposed for tipping but I do not feel comfortable tipping for not even average service. I guess I lived and learned. I will NOT be ordering from this store again.
… moreSissy Dragon
Omg these ladies are amazing. I saw this pumpkin cookie crumble frap on tik Tok and they made it happen for me. This thing is so beautiful and delicious and perfect to kick off the spooky season!
… moreAbigail Mish
I’m not sure if it was just an off day or if they were out of products but I’m fairly certain that my chai latte was made with water and not almond milk or at-least majority water. I did see the person working put water in the cup and was assuming it was for something else. I’m new to chai so maybe this is one of many ways to make it. Past chai lattes have not tasted this watered down in my experience. In the future, it would have been great if they had told me they were out of almond milk bc I would have happily requested 2% milk or ordered something different. Other than that the service was great but I feel like I could have saved my money and made better tea at home.
… moreChas Hayes
I’m writing this review in line waiting for my order. It is incredibly busy right now but this is an enjoyable experience. One of the workers by the name of Aly is keeping all of the customers engaged and creating a really fun environment to be in. 11/10 recommend coming here no matter how busy it is. Keep up the great work.
… more*Sarah
Kailey is the absolute B. E. S. T. ! She is so funny and treats the customers great. They are all so nice. I love the Starbucks off S.willow☕️
… moreTyler Brown
Awful experience. They had no brewed coffee….take that in, Starbucks had no brew machines working. The robots took our order over the counter and made us a couple of Americanos since that’s as close as they could come. We waited and eventually found some coffees on our name on the counter, never heard anyone say it was ready….walking out heard another robotic “have a good day”, completely devoid of personality.
I mean I feel for these folks working in that coffee making factory. Everyone orders on the app and drives through so they’re just factory workers.
It was downright depressing going in there….and 2 Americanos was most of 10 dollars and they were not good at all.
What gives?
… moreGinger Massa
I am so excited that this store is finally open! I got an iced mocha latte, an iced white chocolate mocha and a pup cup for my friend’s dog. The barista was really friendly, and they were really quick in getting my order out. I’m sure I’ll be visiting here often!
… moreDakarai Stephens
I just wanted to start out by saying I don’t come to Starbucks a lot, but when I do it’s because of the smiling faces, Kailey to be exact. Her positivity has brought me from the other location to visiting this one on willow every time because she makes my day! She ensures my order is right, gives me a little giggle, & sets the tone for my entire day. GIVE THAT GIRL A RAISE!
… moreZaida Newton
Cookeville TN location is great! Super friendly team! They seriously need a traffic light to get out of their parking lot though LOL!!
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