Ohana Kitchen – Newburyport

  4.5 – 84 reviews   • Hawaiian restaurant

Social Profile:

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Ohana Kitchen - Newburyport 01950

Related Web Results

Ohana Kitchen – Poké Bowls & Sushi Burritos

Ohana Kitchen in Portsmouth NH, Exeter NH and Newburyport MA offers Hawaiian-inspired poké bowls and sushi burritos made fast, from the freshest …

Ohana Kitchen | Newburyport MA – Facebook

Ohana Kitchen, Newburyport. 240 likes · 179 were here. Hawaiian Restaurant.

Ohana Kitchen – CLOSED, 45 Storey Ave, Newburyport, MA 01950 …

Get more information for Ohana Kitchen in Newburyport, MA. See reviews, map, get the address, and find directions.

Reviews

Ernie Hernandez
Their poke bowls look pretty, but they’re heavy on veggies and rice and light on fish. We got a couple of spicy crunchy ahi bowls, one with brown rice. Ohana relies on jalapeno and Sriracha mayo for the spice in the name. The undressed ahi was cut into tiny pieces. It was fresh, but I was expecting it to be in some kind of spicy dressing. Should have asked I guess. Not horrible, just rather bland and not a tremendous value. Typical fast food interior in the restaurant. Very friendly staff.
… more
Mark Neil
I apologize for the novel. I’ve worked in service, sales, and production. Never worked in food, but I hear it’s hard. Which is why I’m hesitant to write a review. In the end, I’m just a customer and what matters is the experience I have with your product.

The unfortunate situation, I am about to talk about, is consistency. The bad kind. My wife and I love your food. Poké is delicious and your people deliver a good product at competitive prices. The issue is, that consistently we don’t get what we pay for. You have these beautiful pictures of full clear bowls of Poké online when instead we receive partially filled bowls of food. Now I could just be a cranky customer, but this just feels like a product that doesn’t deliver what’s been promised/advertised.

For several months we’ve ordered a couple bowls a week and received bowls with empty pockets. Or bowls that are half filled with rice, and then the additives are arbitrarily sprinkled on top. If you guys intend to stiff people their proteins at least fill the bowl with rice. I’d settle for cheap filler over quantity of vegetables or proteins. (See attached photos)

This experience is not entirely consistent. As ordering earlier in the day. Like 3-4pm usually yields a full bowl. Ordering after 5pm however usually results with the unfortunate experience above. Time of day shouldn’t matter. I would expect that tends to leave the dinner crowd unsatisfied.

As customers we actually don’t know what we are supposed to receive in quantity. Do your people just eyeball it? Do you measure by weight? Scoops?

On top of this, some genius just removed the option to double/triple up on protein choices when ordering online. So if you only want avocado, or tuna as your protein you can’t do that anymore.

Past experiences would suggest this is a corporate or management decision. As I can’t imagine a reason for your counter chefs cutting short on product without someone above them telling them to do so. Whether that’s to meet order volume or save money.

Now I’m not saying that your teams, management staff, or higher administrative folks are doing any of this intentionally. Understand this is more a feedback post. Clarification would help myself and others when purchasing from you in the future.

Thanks for your time
… more
Victoria G
Always a go-to for lunch! I love being able to order online and just pick up at the front door. They are usually pretty fast with the online orders which is great. The food is fresh and yummy.
… more
Rezz C
THIS PLACE ROCKS! I have found my new favorite restaurant in Newburyport. I’m surprised not more people dine in considering how beautiful the inside is. The staff here are awesome, very friendly. The Poke bowls are fresh and tasty, I recommend the Spicy Crunchy. Always clean & cool!! I built my own bowl
… more
Alejandra Juarez-Diaz
Amazing! this is a place I want to visit again. Friendly service and lovely decor! I ordered the soy joy bowl with sushi rice, it was delicious. The bowl was full of fresh ingredients that go well together. You can have fun and make your own bowl, there are plenty of options to choose from!

Awesome job at providing compostable bowls and forks!
… more
Lauren Gallagher
Had a poke bowl here last week and it might be a contender for the best in Newburyport. The portions were generous but not overkill and the fish was really fresh and tasty. Lots of bowl options or create your own with a variety of ingredients. Cute, clean atmosphere and friendly staff as well. Will definitely be getting back there soon!
… more
Norma Perez
I’ve gone to Hawaii once and tried a few poke bowls while there because it’s only right. The options were very limited and didn’t have nearly as many as Ohana Kitchen provides for their customers. The customer service is great, everyone seems genuinely happy to be there and that’s always a green flag for me. Fast, fresh and tasty bowls. I’m very thankful for it to be so close by, because I always need a poke fix!!
… more
Bonnie Lucas
Outstanding!! Definitely more than a 5+ star. The food is fresh and delicious. Everything is made to order. Everything is fresh and tasty. Service is excellent, friendly and so helpful. It is easy to eat clean and healthy. We got the ‘Ohana 30’ and the ‘Northeast Chicken’. Even the coconut pudding dessert, called Haupia’ is healthy. We will definitely be trying everything on the menu!! Highly recommend.
… more
Crystal Williams
This place is fantastic! Atmosphere and food so clean and fresh. So perfectly Hawaiian. Poke bowls we had were damn delicious! The staff is super helpful, friendly and very welcoming here. Awesome experience and we will be back for sure!
… more
617 Images Boston
My first time eating here and also having a Poke bowl. I have to say, it was very tasty. The avocado and pineapples especially, very fresh! Only downside is they forgot to include the sauces. I got delivery so maybe the driver forgot. I’ll be back though.
… more
… View more

Leave a Comment