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Welcome to your Oklahoma City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 920 W I-240 Service Road, Oklahoma City, OK 73139
Phone: (405) 632-2525
Website: https://www.chick-fil-a.com/
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Reviews
405backpacker
What can I say? I’m a Cane’s girl but one rainy day I pulled into Chick-fil-A and I was fascinated by the systematic efficiency. So I went back a second day and the level service mirrored the level of service of the previous day. Feeling that this couldn’t happen again, I continued to go back. I was greeted by the most courteous and helpful young people.
They run that place like the TSA at the airport. I have only been there once and no one asked me what sauce and then in the end, I saw that all the attendants were running back and forth for sauce for all the cars. I assumed that was a training day, as I saw some new faces. Everyone is allowed one of those days.
The waffle fries are always a pleasure and I guess my biggest complaint is looking at what color they decide my car is. It is always says “Tina black sedan.” “Tina gray sedan.” “Tina brown sedan.” It’s made me want to research exactly what shimmery brown/gold speckled color is called again
… moreThey run that place like the TSA at the airport. I have only been there once and no one asked me what sauce and then in the end, I saw that all the attendants were running back and forth for sauce for all the cars. I assumed that was a training day, as I saw some new faces. Everyone is allowed one of those days.
The waffle fries are always a pleasure and I guess my biggest complaint is looking at what color they decide my car is. It is always says “Tina black sedan.” “Tina gray sedan.” “Tina brown sedan.” It’s made me want to research exactly what shimmery brown/gold speckled color is called again
sandi Duncan
Really took care of us . We ordered the wrong salad and they gave us the correct one , no charge . We love it . Celeste is awesome . She went above and beyond .
… moreEthan Sanderson
I waited a few weeks before writing this because I wanted to be fair and try another Chick-fil-A first. I’m not a big fast-food fan, but my youngest talked me into stopping at this location while we had time to kill.
We were only second or third in line, so ordering itself wasn’t the issue. The issue started right after. Every employee looked exhausted and unhappy, and the whole place felt awkward and rushed. I had always heard how great Chick-fil-A was, so this was not the experience I was expecting for my first visit.
When we got to the car, my order was wrong in just about every way possible. I was missing my large fries and the dipping sauce I was told I had to try. My sandwich was just a bun and an overcooked chicken patty — no lettuce, cheese, or tomato.
I went back inside and politely explained what was missing. The same employee who took my order said he could box up the missing items instead of remaking the sandwich, which I appreciated. Then he tapped on the screen for a minute and told me it would be over $6.
Apparently, because I didn’t bring the incorrect sandwich back inside with me, I had to pay again for items I had already ordered and paid for — even after showing my receipt to what appeared to be a manager.
I walked out, grabbed my wallet, reordered the exact same meal, paid twice, and left. My daughter was embarrassed and apologetic, and this ended up being the worst fast-food experience I’ve ever had.
To be fair, I later visited a Chick-fil-A in Tulsa, and it was night and day. Friendly staff, correct order, and lots of “my pleasure.” That confirmed this was a location issue, not a brand issue.
Unfortunately, this OKC location seriously missed the mark.
… moreWe were only second or third in line, so ordering itself wasn’t the issue. The issue started right after. Every employee looked exhausted and unhappy, and the whole place felt awkward and rushed. I had always heard how great Chick-fil-A was, so this was not the experience I was expecting for my first visit.
When we got to the car, my order was wrong in just about every way possible. I was missing my large fries and the dipping sauce I was told I had to try. My sandwich was just a bun and an overcooked chicken patty — no lettuce, cheese, or tomato.
I went back inside and politely explained what was missing. The same employee who took my order said he could box up the missing items instead of remaking the sandwich, which I appreciated. Then he tapped on the screen for a minute and told me it would be over $6.
Apparently, because I didn’t bring the incorrect sandwich back inside with me, I had to pay again for items I had already ordered and paid for — even after showing my receipt to what appeared to be a manager.
I walked out, grabbed my wallet, reordered the exact same meal, paid twice, and left. My daughter was embarrassed and apologetic, and this ended up being the worst fast-food experience I’ve ever had.
To be fair, I later visited a Chick-fil-A in Tulsa, and it was night and day. Friendly staff, correct order, and lots of “my pleasure.” That confirmed this was a location issue, not a brand issue.
Unfortunately, this OKC location seriously missed the mark.
Bailey Sharp
This chick fil a is my go to but I don’t know that I’ll be back. I got a 12ct nugget and spicy chicken sandwich today, I ate 2 nuggets and took a bite of the chicken sandwich and they both tasted so off, the chicken was cooked but the quality has significantly went down. I don’t know if this is all locations or just this one but I really hope it’s just an off day and the company isn’t switching the chicken they use as it does not compare.
… morePhillip Bradshaw
This is the main location I go to (4 to 5 times per year). I don’t know whether to give them 3 or 4 stars; let’s go with 3 for now. The service is just better than okay and since this location is so busy I’ve yet to have an issue with an order (fingers crossed). I’m contemplating giving up Chick-fil-A altogether since their nuggets keep shrinking in size. I always end up spending more to get full (obviously that’s their strategy). This is an issue at all locations, of course.
… moreSteven Hunter
Would be really great if the lids on drinks were actually fully put on before handing them to people in the drive thru. Had a milkshake brought to me with the server holding the bottom of it, so I grabbed it from the side. It basically exploded throughout my center console as I was moving it to the drink holder. Either the lid was not actually on and/or the cup itself was so flimsy that it collapsed in on itself. Drive thru folks didn’t really seem to care. Cherry on top was I was missing some sauces. Normally would check before leaving but was dealing with the milkshake issue. Terrible overall, but food was good. That’s something I guess
… moreI’m Losing Control
This Chick-fil-A on S OKC near I-240 is always cold they are too cheap to turn on the heat! And some of the workers are lazy and don’t pay attention when you give them your order and will not smile! The management are friendly but not the workers! I will NOT be coming back there are too many problems!
… moreChristian
I got off work at 4pm, waited 20mins just to order and another 10mins to get my food.
I asked the lady specifically for Gluten free buns on two of my sandwiches and no dairy because my fiance was allergic. I got two regular sandwiches for myself making my order 4 sandwiches total. I just got home, another 30min drive. Now I’m finding out they gave me some type of Muiltigrain bun and the its crispy chicken instead of grilled. Not only is the buns wrong the the chicken has Gluten on it too. I can’t even remove the chicken and make her a sandwich with her own bread because of this.
… moreI asked the lady specifically for Gluten free buns on two of my sandwiches and no dairy because my fiance was allergic. I got two regular sandwiches for myself making my order 4 sandwiches total. I just got home, another 30min drive. Now I’m finding out they gave me some type of Muiltigrain bun and the its crispy chicken instead of grilled. Not only is the buns wrong the the chicken has Gluten on it too. I can’t even remove the chicken and make her a sandwich with her own bread because of this.
KattRocks
I have never been so disappointed in Chick-fil-A. I have looked at this is one of my favorite restaurants because the service is always great and the food is always fast no matter how long the lawn. I ordered food for the first time with DoorDash and the gentleman sent me a message and said that he was waiting in the line to get my food to bring to my house. An hour and 15 minutes later I finally got an email from Chick-fil-A saying that they were going to cancel my order and refund my money. To expect it in 5 to 7 business days. It charged my card $68 so not getting that money refunded right away really put me in a bind and how the hell am I gonna buy dinner now since they’re hanging onto my money. I don’t know how to feel about this place right now, because I always had such high expectations of them.
… moreTori Brock
They sent out a free chicken sandwich to everyone with the app, no purchase needed. I was able to get a free sandwich and use points for a small fry – I had free dinner! And it was fast, delicious, and the service was great as always.
… more