Ty Chamberlin
This place had bad ratings in regards to customer service, certain employees, cleanliness of shop, etc. I went here on a lunchbreak on a whim and got a new dude who was probably on his first day (had to ask how to make certain sandwiches a bunch) it was slow and the manager on shift was behind the bar getting toppings making her own personal salad, and sure this might be off putting to some – but guess what? They’re humans too, I came when it was dead so they could get breaks out, and they gotta hire people and train them to fill gaps in employment. At the end of the day – I got a delicious sandwhich the employees were phenomenal to me. I like this place, and I’ll definitely come back for an affordable warm and toasted lunch sammich. Don’t buy into the negative hype.
… moreSTLA_1020
This is one of the best subways I’ve ever been to. The sandwich was made excellently. BUT the 5 stars is for the customer service. The two gentlemen working today were so kind. Such a great experience that I wasn’t expecting to have. Keep up the great work team! Very impressive
… moreRobert Borchers
The 2 people working 12/13/25 at 7pm provided top notch service. There was a mistake with my sandwich and each of them were sincere and made it right without making me feel like it was an issue.. As I was leaving, she stopped me and wanted to apologize and baked us some fresh cookies for the mistake. She did not have to do that, but it was a small gesture that made my nephew and I smile! Job well done team!
… moreElizabeth Chenault
I come here all the time since it’s closest to my work. Normally great service and food. I got 4 sandwiches on an app order last night from them and 3 out of 4 had absolutely no sauce. I call up there because they are dry and I wanted the sauces on them, my mother in law had put mayo on hers from the house and it still just wasn’t good. I called up to the store and told him and he told me that was hard to believe since she put her own mayo on it. He told me it’s hard to believe me because they have made every sandwich completely right, it’s not that hard to put condiments on a sandwich and it’s not that difficult to say when your wrong. I won’t be back here again and I won’t tell anyone to go here. All I wanted was a good sandwich after I hadn’t eaten for over 24 hours and I was met with the dryest of sandwiches and a completely rude and incompetent staff. I literally just wanted the sauces. At least if you go here do it in person and not online if they are going to make it such an issue and be so incredibly rude and unprofessional about it.
… moreJustin Eskina
I wish this Subway would either close down completely or have a change in management. They are constantly out of meatballs. The restaurant is normally in terrible condition. How are you out of meatballs at 11:30? Can’t wait for Jersey Mikes to open on West Sunshine so I never have to eat Subway again.
… moreDallas Brown
Shelly and Q were amazing! They did a great job with our food and were very friendly to interact with. Subway isn’t my favorite place but these people made it worth it for me and my parents.
… moreAlexis Atwood
If I could give this store a -100 STARS I would
Terrible terrible customer service
Very very bad attitudes
Don’t want to work
ALWAYS TURNS OFF ONLINE ORDERS!!!!
and don’t want to make bread if out by 4pm so they have nothing don’t want to de-thaw meatballs or red sauce says they don’t have any hot they say it’s in the cooler even when we are willing to wait?! At 4pm half American hasn’t even eaten dinner yet
2 hours before they close they rather tell you they are out of tomato’s instead of having to take a lid off a new tub
Didn’t even get my order correct tonight for the hundredth time After they argued with me for 30 minutes over a different new sandwich ended up giving me the one they told me I could not have. I called to tell them that I did not receive the sandwich that was laying on the table. They said they put in the bag. Their response was cuss words I have The recording, if nobody wants to do anything about how we were treated upon this consistently time and time again with the night crew at this subway, then I will turn the recording into the Better Business Bureau
Employees or managers or even corporate you need to train your employees to make a sandwich not a hot dog period. Maybe even pretend to act like they like their job even if they don’t every time they mess up my order someone always blames it on another employee very unprofessional and disrespectful to the customers
… moreElex O
The server almost dropped my sandwich and when I went to eat it, I had found a fly in it.
My friend tried to get a refund for it but they wouldn’t give us one.
… moreTammy Quick
If I could give 0 stars I would!!!! The curly, dark haired chick at my store today was rude!!! Not a thank you,, have a nice day, NOTHING!!! My Italian sandwich sucked
… moreJoshua Keirn
Workers all have bad attitudes and harrass customers with no repricussons from management. It’s more than an unsafe environment.
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