Address and Contact Information
Address: 12 Chestnut St, West Springfield, MA 01089
Phone: (413) 746-3338
Website: http://goldchopsticksws.com/
Menu Photos
Order and Reservations
Order: Order online
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Gold Chopsticks – West Springfield, MA Restaurant | Menu + Delivery
Order with Seamless to support your local restaurants! View menu and reviews for Gold Chopsticks in West Springfield, plus popular items & reviews.
Reviews
Theresa “Reese” Gilliam
I ordered online. The woman was friendly. I didn’t go inside obviously but she seems to have a pretty decent attitude. My order was delivered within 30 minutes. The driver was also friendly and instead of only him getting a tip he gave me one as well a little keychain. The food was a Five star for me and my Daughters we will definitely be ordering again!
… moreRobert Davis
I would give zero stars if that were an option. I ordered the vegan curry chicken mei fun from the vegan section of the online menu, and it arrived with eggs in it, which makes it not vegan at all. When I called to let them know, I was told I should have specified “no egg.” If an item is listed as vegan, that should already be understood.
Instead of offering a refund, credit, or correcting the order, they acted as if it wasn’t their problem. This was very disappointing, especially for customers who rely on accurate vegan labeling. I will not be ordering from here again.
I also had other vegan items that didn’t get missed order with the total $132.40
The Vegan Curry chicken also cost more than a none vegan curry chicken.
… moreInstead of offering a refund, credit, or correcting the order, they acted as if it wasn’t their problem. This was very disappointing, especially for customers who rely on accurate vegan labeling. I will not be ordering from here again.
I also had other vegan items that didn’t get missed order with the total $132.40
The Vegan Curry chicken also cost more than a none vegan curry chicken.
Franc
Great customer service. We were confused ordering noodles and the young lady was kinda to explain the difference. We got fresh food and big portions. We went late and they were kind to let us finish our food after closing time. And they gave us egg rolls!
Great taste.
… moreGreat taste.
Joyce Sha
We just started ordering from Gold Chopsticks because my daughter recommended them. We’ve ordered delivery from them 3 times! Their food is really good compared to other Chinese restaurants. We ordered a PuPu and it was juicy and delicious. The egg rolls are larger and not dried out. The beef teriyaki was the best. The meat was thick and juicy and the sauce was not too salty or greasy. The same with the boneless pork that had no fattybits, not over cooked and not greasy. The meat was meaty and not dry. They delivered to us in Chicopee too despite the restaurant is in West Springfield.
… moreMandy Chee Weng Ching
Great experience overall. The staff helped us understand the noodle choices in a simple, easy way. Portions were big, everything tasted fresh, and they were incredibly kind about letting us stay a little past closing time.
… moreCorrine
Very friendly and welcoming staff. We had questions about the noodles, and the young lady helping us was patient and helpful. The food tasted fresh and was very filling. We came in late, but they never rushed us and even gave us egg rolls.
… morewallacelim831
Ordered the General Tso’s Shrimp and it was really good. The shrimp were crispy without being greasy, and the sauce had a nice balance of sweet and spicy. Everything tasted fresh and well prepared.
… moreMaggie
Great Chinese food! Food was delivered hot and with utensils and plates. The chicken fingers were great. The combination meals were good portions. The general tso’s chicken was good, it could have been crispier and definitely needed more sauce on it. Rice typical. The vegan dishes were excellent!!! Very good vegan dish’s. Also the customer service was really great, they forgot a spring roll and came all the way back to give it to me!
… moreZhou Joe
We ordered a group meal last night and each one of us was satisfied. We shared some photos on the website just want to let you know that it might be a decent place for you when you feel munching on Chinese food, inexpensive but decent for the gathering. Food were tasty and fresh that made you feel safe to eat especially in the hot weather.
… moreVictoria Pham
Tried this place a few days ago through a recommendation. I purchased a Large Vegetable Lo Mein and General Tso Chicken Combo with Vegetable Fried Rice. Food was delivered quick through door dash and delicious. Not greasy. There could be a bit more vegetables in the meal but other than that no complaints. Customer service is friendly. I ordered again tonight for take out. Must try!
… more