
Hours
| Friday | 12–10 PM |
| Saturday | 12–10 PM |
| Sunday | 12–9:30 PM |
| Monday | 2–9:30 PM |
| Tuesday | 2–9:30 PM |
| Wednesday | 2–9:30 PM |
| Thursday | 2–9:30 PM |
Address and Contact Information
Address: 165 Plaza Dr #701, Vallejo, CA 94591
Phone: (707) 654-1954
Website: http://www.bagocrabusa.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Bag O’ Crab
Menu – Bag O’ Crab
Bag O’ Crab Vallejo | Vallejo CA – Facebook
Reviews
From the moment we arrived, the lady had a sour face and was very unwilling to serve us.
Totally unhappy with the food. I think they forgot to include 1 pound of garlic on the receipt because they literally gave me more garlic than any other product.
I understand my order was garlic butter, but it’s not about giving me more garlic than clams and shrimp.
They also forgot to include my corn on the cob.
I definitely won’t be returning to that store.
Our food was given to another table, and my family and I waited almost an hour for our meal. During that time, we were going back and forth about whether we should even leave because no one gave us clear information. Instead of the owner coming out to apologize or address the issue himself, he sent the server, which missed the point.
When it was time to close out, the owner spoke among his employees and walked away after we tried to approach him. The real issue is that he did not step up until the very last minute and only took off a couple of dollars, as if we didn’t wait nearly an hour and weren’t informed until much later that our food was given to the wrong table.
As loyal consumers, this approach was disappointing. We were not in the wrong—the restaurant was. The owner needs to work on stepping up and playing his role when situations like this happen. This is also why many Black people feel discouraged from spending our money in certain places—we are often not given the same respect as others. You can see it when “others” walk in and are treated differently.
I do like the restaurant, but these are things that truly need improvement. 0/10.
Oh, I also want to say…this isn’t like a fancy place where you are eating with silverware and plates – NO, this is a place where you take it straight out of the bag, on to your paper plate and eat it with your hands (they do have gloves). ENJOY!
When my friend and I arrived, we asked for a window table. Our server, Isaac, kindly seated us there — but a few minutes later, he came back and asked us to move because “the passer needed to clean that area.” We didn’t think much of it at first and agreed to move.
However, no one ever came out to clean that area. The only thing we saw was a staff member coming out and sitting at that same table to eat their lunch, which felt very odd. We wouldn’t have minded moving to another window table if it were for a legitimate reason, but asking paying customers to move just so an employee can enjoy their lunch at their favorite spot is completely unprofessional. The real question is — why seat us there in the first place if it wasn’t available?
About ten minutes later, things got even worse. While eating, my friend found a hair inside his rice — not just on top, but mixed in with the food. Neither of us have long hair, so it was clearly from the kitchen. We stopped eating the rice right away, finished what little we could, and when we asked for the check, we politely mentioned it to our server. He apologized and offered a discount, which we declined — this wasn’t about money, it was about food safety and hygiene.
What really disappointed me was the manager’s response — or rather, lack of one. Instead of coming over personally to apologize or even acknowledge the issue, the manager sent the server back to offer us ice cream. Finding a hair in food is a serious health and safety concern, not something that can be brushed off with dessert
.
This was one of the worst customer service experiences I’ve had. It’s unfortunate, because I used to genuinely enjoy coming here, but after this visit, I’m not sure I’ll be returning to this location ever again.