Joshua Gentry
Very bad weather tonight and I stopped in to get my wife and I some food. The young man and young woman were very friendly and helpful. Good to see young people with a good attitude and smile.
… moreJamie Barker
My order was placed on the mobile app. I was using a store other than my Trenton location because I had to grab another meal for my son. I ordered my sandwich steak & cheese toasted with,spinach, cucumber, tomato & black olives. The bread was not toasted & was cut so that the top wasn’t able to cover the sandwich and all of the toppings are all inside the wrapper despite it being wrapped. I called the store & was told to bring them the sandwich so they could look at it. I refused to waste $5 in gas driving back to the store. The sub’s clearly not edible. I learned my lesson. I won’t return to the location on Verity Parkway again. Such a disappointment!
… moreDane Larson
My Sub Artist Rico was amazing he remembered what I ordered last time and he has only built my sub one other visit. Rico was very nice and washed hands before and after and after my cash transaction. Definitely management material with just a little grooming on technical business practices. Thank You for a great dinner
… moreAngie Stewart
I went to the store at verity parkway in middletown. I had to use the restroom to wash my hands then I came back to place my order. They seen me standing there and never came to help take my order until another couple came in, then the guy asked the couple what would they like and the girl asked me what I wanted which was fine. I asked for the boss. Which comes with provolone. She didn’t tell me they were out of provolone or I wouldn’t of gotten that sandwich. I didn’t want American or ghost pepper cheese on it because that ruins the meatball sub so I let her know that I didn’t want it if they didn’t have provolone I even asked for mozzarella she said that was discontinued. So she goes and offers the couple behind me for the sandwich instead of asking me what I wanted. At this point I’m upset I stood there for 10 minutes for them to come to make I order. I told the girl that she should be giving me a discount for making me wait. She said they didn’t know I was there since I went to the restroom. But she knew I was in the building and they seen me standing there waiting I even went to register so they could see me. She then said well we were closed anyway. Which they weren’t closed when I was got there or I wouldn’t of been in store. At this time I was fed in with her rudeness and told her I will go somewhere else. She then asked the couple behind me if they would like another sandwich as she laughed about it. I will never go to this store again and glad I did leave because the ingredients wasn’t fit to eat. I eat at subway a lot but after this experience and how rude the girl was has left a bad taste in my mouth. I have worked with public for 38 years and no matter what I would never treat my customers how she was. And I have some rude customers but still took great care of them. This store north verity parkway middletown Ohio 45042. I didn’t get the girls name. It is Friday night at 9:45!
… moreJessey Townsend
No complaints other than they skimp on the meat sometimes
… moreOlivia
The place is a lawsuit waiting to happen. The place is disgusting, awfully managed, and sickening. Multiple times I’ve gone in now, gloves are never switched after touching certain items before touching food, like the phone, money, etc. Workers are always sick and sniffling over food.
This place desperately needs a health inspector.
… moreSidney Milby
Used to be my favorite place to order subway from until I lost my favorite worker riko , I’ve seen multiple people making sandwiches while high off something, they touch their face or hair with gloves on and don’t change into new gloves ,overall the entire staff changed in a week and it’s not the same anymore
… moreShanda Lady
This place is a joke. I’ve ordered from here a few times and it’s always been slow, and.poorly done. They are always rude one time my moms sandwich had 2 pieces of bacon on a blt i called and she said well come get more bacon then when i asked for a manager shelhung up. I ordered an hour ahead of pick up today drive from dayton home and still had to wait a half hour. This time the guy was actually nice. Only reason I have to come here is because the other locations are across town.eff this place
… moreJeri Lewis
I never get on to review negative but this is to bad not to warn people. I got a Flatbread 6inch with turkey, bacon, Cucumbers and black olives. Somehow there is only a slice of turkey and a peice of bacon. Thats it. Absolutely horrible service. Like they didn’t want to even be there.
… moreNBart
Used to love this location, I previously left a 5 star review here several years ago, but since then this location has really gone downhill. The last 3-4 times I’ve been in here they’ve been incredibly understaffed to the point where it’s sometimes one person running the show and they’re completely new. The bread has been flakey and poor quality. My order hasn’t been coming out right. Today their pop machine was down, while it was showing as available online when I placed my order. They offered me a drink from the refrigerator, but most of the selections were gone. I ended up waiting 20 minutes today for an order that I put in 30 minutes prior online, while they took new walk in orders that showed up after I already arrived for my online order.
If you want a better experience go to the Franklin Subway downtown, it’s about 5 minutes away and far better.
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